Absolutely top service. I thought,after unfortunately having an accident, I would have to jump through hoops to get paid, but they were super easy and straight forward. Was paid out quicker then a he... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
On the one occasion a few years ago that I had to make a claim they were excellent. They're backed up by a huge international insurance network and I had my excess refunded very quickly. Been using th... Ver mais
A empresa respondeu
Booked with this company as a good friend recommended them and has used them many times before. The price I have payed is fantastic so as far as my experience has been so far - five stars!
What sets an insurance company apart is how they deal with a claim. I had an issue with a car rental company over a gouge in a tyre. Carhireexcess sorted out the claim with little fuss. That's what ma... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CarHireExcess.co.uk is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.co.uk, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Informações de contato
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, Reino Unido
- 0333 355 6182
- info@carhireexcess.co.uk
- carhireexcess.co.uk
4,7
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This was so easy to arrange and what a…
This was so easy to arrange and what a great price
20 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Peter,
We're happy to hear that arranging everything was easy and that our pricing met your expectations. We appreciate your positive feedback!
Kind regards,
Gagandeep
We have used this company in the past
We have used this company in the past , any dealings with them have been excellent
19 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Susan,
We're so happy to hear about your continued positive experiences with us. Thank you for your kind words!
Kind regards,
Gagandeep
No response after trying to report a claim!
Spent ages trying to enter details of a claim, it would not upload via the website, sent an email reporting the issue a week ago, received a sorry we are very busy response, we will get back to you and don't sent duplicate emails. Still nothing! Can't get through on the phone. Noticed a few other similar issues on Trust Pilot , be wary !!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Carhireexcess.co.uk
Good Morning,
Thank you for your review.
We're sorry to hear about the difficulties you've experienced when trying to submit your claim and contact us.
We can confirm that a complaint has now been logged and escalated for investigation. A member of the relevant team will review the issues you've raised regarding the online claims process, email response times, and difficulties contacting us by phone, and will be in touch with you directly.
We apologise for the frustration and inconvenience caused and appreciate you bringing this matter to our attention.
Kind regards,
Gagandeep
Resposta da Carhireexcess.co.uk
Hi Mr Bradbury,
We're so happy to hear that you found our service to be efficient and fairly priced. Your positive feedback is truly appreciated!
Kind regards,
Gagandeep
Needed car excess cover for car hire…
Needed car excess cover for car hire very easy to deal with excellent communication and will definitely be using again very pleased with the service
15 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Graham,
We are so pleased to hear you found our car excess cover easy to deal with and appreciated our communication. We look forward to assisting you again!
Kind regards,
Gagandeep
Great price and good communication but…
Great price and good communication but haven't needed to claim so don't know if that would be simple.
As we hire on a regular basis this has saved a small fortune.
thank you
14 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Christopher,
We're so glad to hear our service has been beneficial and saved you a small fortune! We appreciate your positive feedback on our pricing and communication. We're always here to assist should you ever need to make a claim.
Kind regards,
Gagandeep
Quick and easy
15 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Jurate,
Thanks for your review, great to hear everything was quick and easy.
Kind regards,
Gagandeep
phone line fiasco…
Received an email saying that you could not renew
I tried for 3days to ring you without success
What would happen if I wanted to report a claim
I am worried
I have since renewed online
14 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Mike,
Thank you for your feedback.
It was a pleasure speaking with you. I'm pleased we were able to confirm that your policy has now been successfully renewed online, providing you with continued cover.
I am sorry to hear about the difficulties you experienced when trying to contact us by telephone over several days. I appreciate how concerning this was, particularly when you were worried about what would happen if you needed to make a claim. I can confirm that your concerns regarding the phone lines have been raised for review.
Thank you for taking the time to bring this to our attention, and we apologise for any frustration caused.
Kind regards,
Gagandeep
Good value for money
Easy communications, competitive rates, reliable provider with great service
27 de julho de 2026
Resposta da Carhireexcess.co.uk
Hi Mike,
We are so glad to hear that our communication, rates, and service met your expectations. Thank you for your wonderful feedback!
Kind regards,
Gagandeep
Resposta da Carhireexcess.co.uk
Hi Gillian,
Thank you for the feedback.
We're truly pleased to hear you had such a positive experience with us. Thank you for your wonderful feedback!
Kind regards,
Gagandeep
Customer service non existent to answer…
Customer service non existent to answer query
Problem resolved in a helpful way on the 19/08
12 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi John,
Thank you for your feedback.
We're sorry to hear that you have been dissatisfied with our customer service experience.
We have responded to your enquiry by email and have also attempted to contact you by telephone, leaving a voicemail requesting that you get in touch with us. We would welcome the opportunity to assist further, so please contact our team on 0333 355 6182, Monday to Friday, 9:00am to 5:00pm.
If you remain dissatisfied with the service you have received, please contact us and we will be happy to discuss your concerns and, if required, escalate the matter.
Kind regards,
Gagandeep
Very good product at a fair price
Very good product at a fair price. Easy to purchase
11 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Melvyn,
Thank you for your feedback.
We're so glad to hear you found our product to be of great quality and that the purchasing process was straightforward. Thank you for your kind words!
Kind regards,
Gagandeep
Would recommend to all
Had this for a few years now - saved a lot on car hire companies excess insurance charges - would recommend
11 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Paul.
Thank you for your feedback.
We are so glad to hear our service has saved you money on car hire excess insurance over the years. Thank you for your recommendation!
Kind regards,
Gagandeep
Resposta da Carhireexcess.co.uk
Hi Allan,
Thank you for your feedback,
We're so glad you found our information easy to use and a great value! Your positive feedback truly makes our day.
Kind regards,
Gagandeep
Easy website
10 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Christine,
Thanks for your review — we’re glad you found the website easy to use.
Kind regards,
Gagandeep
So far so good.
25 de março de 2026
Resposta da Carhireexcess.co.uk
Hi Isaac,
Thank you for your feedback.
We appreciate you taking the time to share your initial thoughts with us. We are pleased to know that everything is going well so far.
Kind regards,
Gagandeep
Really easy to deal with when I had a…
Really easy to deal with when I had a problem
Highly recommend
7 de agosto de 2026
Resposta da Carhireexcess.co.uk
Hi Justin,
Thank you for your review.
We're glad we could assist you effectively with your problem. We appreciate your kind recommendation!
Kind regards,
Gagandeep
Cheaper then your hire company.
Very competitive price and easy access to the information you need. A good deal.
6 de agosto de 2026
Resposta da Carhireexcess.co.uk
Dear Deane,
We're so happy to hear you found our pricing competitive and the information easily accessible. We truly appreciate your positive feedback!
Kind Regards
Rahul
Fast and professional
Fast and professional. So easy to join
Customer Service very efficient
3 de agosto de 2026
Resposta da Carhireexcess.co.uk
Dear Beate,
We're so glad you found our service efficient and the joining process easy. We appreciate your positive feedback!
Kind Regards
Rahul
Resposta da Carhireexcess.co.uk
Hi Jamie,
Thank you for your leaving a review.
We are so pleased to hear you found value in our offerings and appreciated the ease of our online access. Thank you for your kind words!
Kind regards,
Gagandeep
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