Bought yet another car from Carmotion last week which we picked up this today 13.9.26 only this time it wasn't for me or my husband it was for our daughter. 3 generations buying cars from Nick White... Ver mais
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Veja o que dizem as avaliações
Gernell, the salesman was excellent. He answered all our questions honestly and fully pre-sale, and fulfilled all his promises when we picked up the car such as having removed small scratches, windscr... Ver mais
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Called in just to looked round and to try and find a car which my wife was able to get in and out of with ease was allowed to try any car we wanted with no pressure salesman just gave us the keys... Ver mais
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We were looking for a car but were really indecisive…Nick was really patient with us and suggested many cars he thought would be suitable but was also honest regarding cars we chose that he didn’t thi... Ver mais
A empresa respondeu
Detalhes da empresa
- Revendedora de carros usados
- Concessionária
- Financiamento e Empréstimo de Carros
- Concessionária de veículos motorizados
Escrito pela empresa
Why choose us? Who is Carmotion Carmotion is a family business that has been in the trade since 1987, and on the same site since 1990 providing excellent quality and value to our thousands of satisfied customers. The three brothers have over 80 years of motor trade experience that shows with the stunning selection of cars on offer. Location Spread over one super site, you have the choice to browes hassle free and at your own leisure our extensive stock of hand picked cars. We have thousands available and our advisor will be at hand should you need help with your choice. Our wonderful team Hand picked, recruited, trained by the owners to give you honest advice. Onlike our competitors we don’t have staff turn over and when you become one of our customers you will see the same member of staff when you return to buy your next car. Here at Carmotion we are a family and would like you to become our newest member. We can promise that there will be no presurised sale at all. That is our guarantee. Our cars sell themselves, our team are on hand to give you expert advice when or if you need it. Our Promise • The best cars the market has to offer and hand picked by the owners. Every car is priced checked before been offered for sale. Then price checked daily to ensure the car is the cheapest on the market for a like for like car, this is our promise. • Every customer is treated like Family and this is our promise. • Prepared to a standard, not a budget, this is our promise. • Even after you've bought we're still here for you this is our promise assist. • We are so proud of our service, we've even partnered with Trust Pilot, so you see impartial reviews from our customers, rather than just the good ones.
Informações de contato
Wath Road, S64 9RB, Mexborough, Reino Unido
- 01709515444
- info@carmotion.co.uk
- carmotion.co.uk
4,3
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Carmotion
Hello Habib Mohammed,
Thank you for your positive feedback regarding our customer service and vehicle selection at Car Motion. We're delighted to hear that you found our service reliable and our cars to your satisfaction.
Providing the best customer service and offering reliable vehicles is our priority, and it's always rewarding to receive such positive comments from our customers.
If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you.
Thank you for choosing Car Motion, and we appreciate your support.
Best regards,
The Car Motion Team
Gernell was really professional and…
Gernell was really professional and went above and beyond to help. Very patient and friendly
16 de agosto de 2023
Resposta da Carmotion
Thank you for taking the time to appreciate Gernell's professionalism and dedication at Car Motion. We're pleased to hear that he went above and beyond to assist you and that his patience and friendliness were noteworthy.
Customer satisfaction is of utmost importance to us, and it's always gratifying to receive feedback that reflects our commitment to providing exceptional service.
If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you enjoy your vehicle!
Best regards,
The Car Motion Team
Carmotion,my go to, from now on.
Just bought a car from carmotion a guy called brook delt with me and my purchase. Very friendly and helpful with no pushyness( if that's a word). Overall a no stress experience, also a great car. Very happy.
16 de agosto de 2023
Resposta da Carmotion
Hello David,
Thank you for sharing your experience with Car Motion and the assistance you received from Brook. We're pleased to hear that he provided friendly and helpful service without any pressure, making your car-buying experience stress-free.
Customer satisfaction is important to us, and we're delighted to know that you're very happy with both the service and your new car.
If you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and enjoy your new car!
Best regards,
The Car Motion Team
Very quick and efficient service great…
Very quick and efficient service great communication gernell
16 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Leon,
Thank you for your positive feedback about the quick and efficient service you received from Gernell at Car Motion. We appreciate your comments about the great communication, as customer satisfaction and clear communication are important aspects of our service.
If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you enjoy your vehicle!
Best regards,
The Car Motion Team
Absolutely shocking company and…
Absolutely shocking company and terrible customer service.
My partner bought a car from them it was agreed with the salesman Nick that the car would be supplied with a 12 month mot the car should have been delivered on the 5th of Jan 2023 after not hearing my partner called car motion to find out what time the car would arrive only to be informed the car was in the workshop and now wouldn't be delivered untill the 13th of Jan. The car arrived using their delivery service initially quoted 500 to deliver but due to the delay was charged at a lesser amount. The delivery driver handed the keys of vehicle and took our old car as part exchange no Inspection with my partner was carried out the guy left. 3 weeks later my partner noticed that the passenger door was not working / locking and then saw that one of the tyres was completely bald this raised red flags so went on to the mot checker and noticed that the car mot ran out in July 2023. My partner telephoned numerous times. Each time discovering new problems with promises of call back etc on one occasion spoke to Adrian who sent a new door lock but what are we supposed to do with that as my partner is not a mechanic. There have now been numerous emails and calls made to Car motion and then the day arrived for the car to have an mot well you guessed it the car failed on numerous issues with suspension and cost us 541.00 to get it through with still a number of advisories left to address. The tyre cost us 241. As the car is a range rover evoke we didn't go for the highest costing tyte one just middle of the road. I then have contacted a number of times and have spoken to Adrian my partner even emailed the MD with no response. I have been fobbed off by Adrian a number of times giving different excuses etc I even sent them the email from our finance company confirming the car will come with a 12 month mot. Since 13th January 2023 when we took possession of the vehicle my partner has only done 3000 miles up to its mot date on 15th of July 2023 therefore these issues where already there when the car was sold to us. My last conversation with Adrian was he would email me whilst we was on holiday last week. Guess what that did not happen. The customer service for this garage is like nothing I have ever experienced we have been ringing and trying to sort these issues out for the last 6 months since we took possession of this vehicle and have got nowhere. They are very quick to take your money and supply you with unroad worthy vehicles. I have no choice now but to go to tracing standards and take this absolute shower of poop company to court. You have been warned do not buy from this garage
15 de agosto de 2023
Avaliação não solicitada
Fantastic experience
Fantastic experience, really easy and a pleasure to buy from
14 de agosto de 2023
Resposta da Carmotion
Thank you for sharing your fantastic experience with us. We're delighted to hear that your buying process was easy and that it was a pleasure to purchase from Car Motion.
Customer satisfaction is important to us, and we're thrilled to have provided you with a positive experience. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you enjoy your new car!
Best regards,
The Car Motion Team
Highly recommend Brook 👍
Dealt with Brook at Mexborough rang him and asked him to describe the car as I was sick at looking at cars which were ment to good in great condition and should be in scrap yard he was totally honest and went to look at the car and bought it straight away
4 de agosto de 2023
Resposta da Carmotion
Hello John,
Thank you for sharing your experience with Brook at Car Motion. It's great to hear that Brook provided you with an honest description of the car, and this helped you make a confident decision to purchase it. Transparency and honesty in our dealings with customers are values we hold in high regard.
We're glad that you had a positive car-buying experience with us. If you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
Very Satisfied Customer
We are so happy with our new car, Gernell was so helpful and made the whole process seamless. i would certainly buy from Car Motion again. My son who is a mechanic, ( previously with Volvo and now with Porsche) was very impressed after looking over the car and listening to the engine, which he said was spot on, in short we are thrilled and would have no hesitation in recommending Car Motion. Thank you Gernell for going the extra mile!
10 de agosto de 2023
Resposta da Carmotion
Hello Cheryl Chapman,
Thank you for your wonderful feedback about your experience with Car Motion and the assistance you received from Gernell. We're delighted to hear that he was so helpful and that the entire process was seamless for you.
It's great to know that your son, a mechanic, was impressed with the car and its engine. We aim to provide quality vehicles that our customers can rely on.
We appreciate your recommendation and are grateful for your trust in Car Motion. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Car Motion, and enjoy your new car!
Best regards,
The Car Motion Team
From start to finish the whole…
From start to finish the whole experience has been positive. From meeting Mike on the first visit to driving away today, the customer service has been first class. There’s no pushy sales person/people everyone is friendly even the cat! I can’t thank them enough, especially Mike for a first class service - would definitely recommend.
9 de agosto de 2023
Resposta da Carmotion
Hello Karen,
Thank you for sharing your positive experience with us, from meeting Mike on your first visit to driving away with your new car. We're thrilled to hear that you found the customer service to be first class and that there was no pushy sales approach. Providing a friendly and comfortable environment for our customers is important to us.
We appreciate your recommendation, and we're grateful for your trust in Car Motion. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you enjoy your new car!
Best regards,
The Car Motion Team
Nick was great from start to finish not…
Nick was great from start to finish not pushy at all!! and very friendly felt like I'd known him years
10 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Georgia,
Thank you for sharing your experience with Nick at Car Motion. We're delighted to hear that Nick provided you with a great experience from start to finish and that his approach was not pushy but friendly, making you feel comfortable throughout the process.
Building a friendly and trusted relationship with our customers is important to us. If you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
Good service
Good service from Gernell. Turned around sale quickly and professionally. 4th car we have bought from here so hopefully will be as good as previous. The salesmen do not pressure you and let you look freely around the site
9 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Karen,
Thank you for sharing your experience with Gernell at Car Motion. We're pleased to hear that you received good service and that your sale was handled quickly and professionally. We also appreciate your continued trust as this is the fourth car you've purchased from us.
Providing a pressure-free environment and allowing customers to browse freely is a part of our commitment to delivering a positive buying experience. If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for your ongoing support of Car Motion, and we hope you enjoy your new car!
Best regards,
The Car Motion Team
Gernell was absolutely fantastic with…
Gernell was absolutely fantastic with me! Extremely helpful and easy to chat to! Really friendly and easy going! Not pushy or fake like most car sales men.
Recommend to anyone!
8 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Nathan,
Thank you for sharing your experience with Gernell at Car Motion. We're delighted to hear that he provided you with fantastic service and that you found him to be extremely helpful, friendly, and easy to chat with. Our aim is to create a comfortable and non-pushy environment for our customers, and we're glad to know that this was reflected in your experience.
We appreciate your recommendation, and if you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
Fab communication and support from…
Fab communication and support from Gernell.
Thank you.
8 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Danielle,
Thank you for your feedback regarding the communication and support you received from Gernell at Car Motion. We're delighted to hear that you had a positive experience and that Gernell provided you with fab communication and support.
If you have any more comments or questions in the future or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Thank you for choosing Car Motion, and we hope you're enjoying your vehicle!
Best regards,
The Car Motion Team
Have bought my last few cars from here…
Have bought my last few cars from here and always been quick and easy, first time dealing with Gernell but absolutely brilliant from start to finish! Can't recommend car motion enough!
8 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Greg,
Thank you for your continued support and loyalty as a repeat customer at Car Motion. We're pleased to hear that your buying experiences have always been quick and easy. We also appreciate your positive feedback about your recent experience with Gernell, and we're glad to know that he provided you with brilliant service.
Your recommendation means a lot to us, and if you have any more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we look forward to assisting you in the future as well!
Best regards,
The Car Motion Team
Amazing Experience
Mike and Nick were a pleasure to deal with. Nothing was too much trouble. They let us look around under no pressure whatsoever.
Once we chose the car we wanted we were allowed to look on our own. Mike helped us with any info we needed without fuss. We then went on our own for a test drive.
The quality of the vehicles is amazing for the price. Couldnt be more happy with our purchase. We also took out the 3 year warranty for our peace of mind.
Will definately be back again.
Must also mention Dave the cat. What a star and a valued member of the Car Motion team.
Keep up the great service.
4 de agosto de 2023
Resposta da Carmotion
Hello Colin,
Thank you for taking the time to share your positive experience dealing with Mike, Nick, and the Car Motion team. We're delighted to hear that they provided you with excellent customer service and allowed you to explore the vehicles at your own pace without any pressure.
It's great to know that you found the quality of the vehicles impressive and that you opted for the 3-year warranty for added peace of mind. We appreciate your kind words about Dave the cat as well!
Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any more comments or questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing Car Motion, and we hope you're enjoying your new purchase!
Best regards,
The Car Motion Team
Gernell was great
Gernell was great, 5* service throughout
7 de agosto de 2023
Avaliação não solicitada
Resposta da Carmotion
Hello Stuart,
Thank you for your feedback, and we're glad to hear that Gernell provided you with a 5-star service throughout your experience. We strive to offer the best customer service possible, and it's fantastic to know that you had a positive interaction with us.
If you ever have more comments or questions in the future or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thank you for choosing Car Motion, and we appreciate your support!
Best regards,
The Car Motion Team
absolute scam MOT had no advisories but according to Audi and 2 MOT testers car should have failed
absolute scam purchased a Audi a6 that i was told was going to go through a 100 point inspection and then a fresh MOT which it passed with no issues at all. 3 weeks later I took the car to Audi for a gearbox service and they did a free inspection and shockingly they came back with a very expensive bill and told me there is no way that this car has just passes a legitimate MOT.
the following faults were found
Exhaust clamp broken
Price during last visit: £130.45
OSR bump stop split, NSR bump stop starting to split. recommend replacement of both
Price during last visit: £455.47
Lower curved arm bushes split on both sides
Price during last visit: £774.29
Visual Check of Brake Discs
Discs Rear Worn - lipped
Price during last visit: £680.40
Gearbox undertray damaged
Price during last visit: £272.28
Lower NSF wheel arch trim damaged
Price during last visit: £173.40
as i say the Audi tech says at least a couple of these are straight MOT failures and the others should be on advisories but obviously Carmotion has someone doing MOT's for them that are passing cars that should have failed (who I will be reporting).
Carmotion initially said they would repair the car if i brought it to them nearly 2 hours away and then paid for insurance of a curtesy car leaving me over £100 out of pocket for them trying ti rip me of so i argued that i shouldnt have to pay the insurance as 1, why should I be out of pocket because of them and 2 I cant find anyone to insure a curtsey car then they said they would call me back and never has and have stop responding to my emails.
I would definitely recommend you look elsewhere I am not the first person to say they've had a clean MOT from them only to be hit with big bills for repairs that should have been flagged by a legitimate MOT.
As you cant add videos to this site I have uploaded the inspection video to you tube for anyone that wants to check if I'm telling the truth but I also can not post links so you will have to search "Audi A6 faults after carmotion MOT"
16 de março de 2023
Avaliação não solicitada
Incredible service
Incredible service, very helpful and went beyond to make everything go smooth.
4 de agosto de 2023
Resposta da Carmotion
Thank you very much for your kind words and positive feedback! We're delighted to hear that you had an incredible experience with our service. Our team takes pride in going the extra mile to ensure a smooth and pleasant experience for our customers.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Once again, thank you for choosing our services, and we look forward to serving you again in the future.
Best regards,
The Car Motion Team
Both my daughters and myself have…
Both my daughters and myself have bought cars from carmotion
Nick Whiteley the salesman we saw is extremely helpful and goes the extra mile will definitely recommend to anyone looking to purchase there next car
4 de agosto de 2023
Resposta da Carmotion
Dear John,
Thank you so much for your kind words and for choosing Car Motion for your car purchases. We're thrilled to have had the opportunity to assist both you and your daughters in finding the right vehicles.
Nick Whiteley is indeed a valuable member of our team, and we're delighted to hear that he went the extra mile to ensure your satisfaction.
If you or your daughters ever need any further assistance or have any questions, please feel free to reach out. We're here to help.
Thanks again for recommending us, and we look forward to serving you and your family in the future.
Best regards,
The Car Motion Team
Staff
Very relaxed but knowledgeable staff made us feel very confident in buying a car.
3 de agosto de 2023
Resposta da Carmotion
Dear John,
Thank you for your review! We're delighted to hear that you had a relaxed and positive experience while purchasing a car from us. Our knowledgeable staff strives to create a comfortable environment and provide you with all the information you need to make a confident decision.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks again for choosing Car Motion, and we hope you're enjoying your new car!
Best regards,
The Car Motion Team
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