Delivery was fast, I assembled the bike myself with no issues. Been riding the bike for 3 weeks & seeing improvement. It is easy to use.
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Veja o que dizem as avaliações
Love my CAROL bike! I'm already feeling the benefits and it's so easy to stay committed and consistent with the 8 minutes 3x week. I've seen my cardiorespiratory health via my VO2 max numbers improve... Ver mais
A empresa respondeu
The REHIT program accelerates progress. The built in programming and recording of events creates the ideal feedback loop. It’s amazing how two 20 second blitz sprints can wear you out and the effect... Ver mais
A empresa respondeu
Carol is a very robust commercial grade bike. It is designed for maximum gains in the shortest time. Even for the busiest person, only 3 five minute rides per week is absolutely doable. Using AI to ke... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Equipamentos de Ginástica
- Atacadista de Equipamentos para Ginástica
- Academia
- Programa de condicionamento físico
Escrito pela empresa
CAROL is the smartest, most effective exercise bike—with workouts backed by science. CAROL Bike learns to push you to your limit. With each short, AI-personalized workout your optimal resistance is applied instantly, so every second matters. Scientifically-proven to give you the most effective workout.
Informações de contato
London, Reino Unido
- +44 20 3808 5137
- marketing@carolbike.com
- carolbike.com
4,6
Excelente
453 avaliações
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Respondeu a 100% das avaliações negativas
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Well designed smart fitness bike with excellent customer support.
Bike was as expected. The software is quite good. Excellent customer support helped with optimizing my setup.
1 de agosto de 2025
Resposta da CAROL Bike
Thank you for your review, Rachael.
CAROL is the smartest, most efficient exercise bike—delivering maximum results in minimal time.
Wishing you all the best in your health and fitness journey!
Love the quality of the bike
Love the quality of the bike! The REHIT is fantastic. I see improvement in my VO2max already. Well worth the money!
1 de agosto de 2025
Resposta da CAROL Bike
Thank you for your review, Douglas.
CAROL is scientifically proven to improve your VO2max by 12% in just 8 weeks. And the best part? All it takes is 3x5-minute workouts, 3x a week. Great to hear your VO2max has improved already.
Keep up the great work!
The best workout bike out there
The best workout bike out there, well worth the cost. Best for those who don't have time or want the most out of their workouts. If you don't care too much for having an over the top flashy screen and care more about efficiency this bike is amazing. I lost so much weight doing the fat burn workouts everday. The Ai controlled resistance finds and sets my pace well and the subscription cost is way better than the other brands.
30 de julho de 2025
Resposta da CAROL Bike
Alexander, thank you for your review.
CAROL Bike is designed specifically for REHIT—the world's shortest, most efficient workout. The Fat Burn workouts provide significant calorie burn in just a short workout time, and it's great to hear you've lost so much weight doing them.
Keep up the great work!
Slow shipping and High Replacement Part cost
I bought a replacement power cord and shipping was slow, even though up front I asked it be done ASAP. My other big disappointment was the price. $50, really. Are they trying to compete with the high price of replacement parts for cars. It is not like it is a high tech cord.
31 de julho de 2025
Resposta da CAROL Bike
Greg, so sorry to hear this. Our usual delivery times for replacement items are 1-2 weeks, and you received yours just 5 days after the invoice was paid. We knew you wanted it delivered ASAP so we offered the chance to expedite the delivery, however you refused. We still managed to deliver it in a timely manner for you. We provide replacement items at cost to us, so rest assured there is no profit in us sending these items, and in fact, we usually make a loss.
Hopefully this explanation can alleviate some disappointment here. Best wishes on your CAROL Bike journey.
The bike provides a unique and…
The bike provides a unique and compelling experience.
29 de julho de 2025
Resposta da CAROL Bike
Quentin, thank you for your review.
You're absolutely right. CAROL is the world's only bike designed specifically for REHIT—delivering superior health and fitness benefits in 90% less time compared to traditional cardio.
Happy riding!
Best customer service of any company I…
Best customer service of any company I have ever dealt with. And I am 65 years old and pretty cranky.
8 de julho de 2025
Resposta da CAROL Bike
Matthew, thank you so much for your review.
Wishing you all the best in your CAROL Bike journey - and you know how to reach us if you ever need any further support.
Happy riding!
Prompt response to my initial request
Prompt response to my initial request followed by clear instructions and a few more back and forth emails were always without delay and very helpful.
28 de julho de 2025
Avaliação não solicitada
Resposta da CAROL Bike
Thank you for your review.
We pride ourselves on offering a fast and efficient experience for all customers. Wishing you all the best in your health and fitness journey!
I really enjoy working out now
I really enjoy working out now. It only takes a few minutes. I have it in my living room and I don't mind a bit. It looks nice and it reminds me to exercise should I forget, which is rarely.
I just really enjoy using it and I feel energized and good about myself after a session on my CAROL bike.
24 de junho de 2025
Resposta da CAROL Bike
Melissa, thank you for your review.
CAROL Bike workouts are so short, it's easy to make a fitness habit that sticks. In fact, CAROL riders average 3.2 rides per week in their first 100 days.
Glad to hear you're really enjoying the bike and wishing you all the best in your health and fitness journey!
Money for set up was not worth it is fantastic but the team who…
Matt is fantastic but the team who delivered the bike were not knowledge . I paid extra to have it put together and connected to wifi and I now find the bike is losing power
24 de junho de 2025
Resposta da CAROL Bike
Elaine, so sorry to hear this. We will get our best service advisor to contact you to ensure your bike is working correctly. Please keep an eye out for a call and email from us soon.
Resposta da CAROL Bike
Josh, thank you for your review.
Wishing you all the best in your health and fitness journey!
Bike arrived when expected and as…
Bike arrived when expected and as described. Instructions for assembly are excellent. I needed some additional help because of an error I made entering information- their response was prompt, friendly, and solved the problem. I have begun using Carol Bike and find it a relative (some hard work is called for even if brief) pleasure. I easily recommend Carol bike
24 de junho de 2025
Resposta da CAROL Bike
Thanks so much for your review, Shelley.
Although brief, CAROL encourages you to go to your maximum intensity during the REHIT sprints. But the best part is that in just 5-minutes, you'll get the cardiovascular benefits equivalent of a 45-minute run.
If you need any further assistance, you know where to reach us. All the best in your health and fitness journey!
Buying the Bike
The whole process of buying, receiving the bike went very well. Questions asked answered quickly and understandable!
20 de junho de 2025
Resposta da CAROL Bike
Thank you for your review, Rick.
Like our workouts, our ethos is about time-saving and efficiency. Glad to hear you've had a great experience with the speed of communications and excellent delivery.
All the best in your health and fitness journey!
Unique fitness solution that improves VO2max
Carol bike provides a unique solution that really works. Already improving my VO2Max. My family is enjoying it every day because all engaging workouts. What I like the most is the way you can track your fitness and test it.
24 de junho de 2025
Resposta da CAROL Bike
Thank you for your review, Jorge.
CAROL Bike's signature REHIT workout is proven to increase your VO2max by 12% in just 8 weeks. It's no wonder you're already seeing improvements!
Wishing you and your family all the best in your health and fitness journeys!
Resposta da CAROL Bike
Alex, thank you for your review.
Wishing you all the best in your health and fitness journey!
Perfect for our busy lives
I'm a physician, my wife is a lawyer, and we have three very young kids. This bike is perfect for our schedules. The science behind REHIT is sound, and we've been consistent in a way that we've never been before. This is one of the best purchases I've made in my entire life.
4 de junho de 2025
Resposta da CAROL Bike
Thank you for your review, Mark.
CAROL riders average 3.2 rides a week in their first 100-days, making the bike an excellent way to form a fitness habit that lasts. On top of that, just 3x 5-minute REHIT rides a week on CAROL will improve your VO2max by 12% in just 8 weeks. That's a huge improvement with minimal time invested!
Wishing you and your family all the best in your health and fitness journeys!
Fast response with clear information to…
Fast response with clear information to my questions. The Fed Ex email really threw me for a loop and I thought I was going to have to return the bike. It was quickly explained that the info in the email didn't really apply to me. After delivery, Adrian was very helpful with my questions about not being able to free ride right away.
20 de junho de 2025
Resposta da CAROL Bike
Thank you for your review, Cam.
As Adrian would have explained, we require all new riders to start with 3x Ramp Up Rides to let the bike learn about your fitness level, allowing the bike to optimize future workouts for you. After completing these, you'll have access to Free Rides amongst our library of workouts.
Wishing you all the best in your health and fitness journey!
I ordered my bike over two months ago
I ordered my bike over two months ago. I took a day off work to take delivery, but it never showed up and when I called they told me they weren’t delivering it because it was broken and they had to get replacement parts which they did. Then I had a difficulty trying to get it delivered at a time that would work with my schedule, but the person from Carol did intervene and make that possible When they delivered the bike it was missing several screws that attach the handlebar to the frame and the bike had to be taken back again. I am still waiting on Delivery of the bike. Jim from Carol has been very nice and tried to help the best he can but obviously this is not what someone would expect when ordering a piece of very expensive exercise equipment.
20 de junho de 2025
Resposta da CAROL Bike
Murray, so sorry that you didn't experience our usual, excellent delivery service. Jim has confirmed the bike should be ready to ship today (July 21) and you should expect a call to arrange delivery.
Again, apologies this has happened and we are working hard behind the scenes to get your bike to you as quickly as possible.
Do reach out if you have any further questions.
Great customer service!
When I received my Carol bike, the handlebar upright was welded on crooked. I contacted Carol, and they responded right away. They scheduled a new part to be delivered and set up a tech to come replace it. They were very apologetic and quick to fix the problem. While I have only used my bike a handful of times, I am really liking it so far and look forward to tracking my VO2 max over time.
2 de junho de 2025
Resposta da CAROL Bike
Jonathan, thank you for your review.
We strive to get our riders up and running (or in our case, cycling) as quickly and efficiently as possible—much like our workouts. Great to hear we were able to do this for you.
According to studies, just 3x5-minute REHIT rides a week should increase your VO2max by 12% in 8 weeks. Looking forward to hearing about your VO2max improvement then!
Very SAFE when You do Your Walking inside where you live !!!
Carol showed me where I'm weak and slowly I'm fixing it !!!
2 de junho de 2025
Resposta da CAROL Bike
Thank you for your review, Steve.
CAROL's short, efficient workouts give you superior benefits in 90% less time than traditional cardio. Glad to hear this is helping you get stronger!
Wishing you all the best in your health and fitness journey.
The CAROL bike is an excellent product
The CAROL bike is an excellent product. I am enjoying the brief workouts, and it is enjoyable to see progress in terms of overall work performed
4 de junho de 2025
Resposta da CAROL Bike
Thank you for your review, David.
Our detailed metric dashboard makes it easy to see your progress over time. Glad to hear you're enjoying this as well as our short, effective workouts.
See you on the leaderboards!
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