We ordered 2 small pans although the dimension were given in real life they were too small. No haggle to send back although you do have to pay the return postage. Refund received very fast.
A empresa respondeu
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Veja o que dizem as avaliações
Beautiful Hare doorstop this is the 2nd one I have brought this was a present for a friend who loved it. Well made and bigger than expected 👌. Fast careful delivery and supplier was excellent at c... Ver mais
A empresa respondeu
Ordered a serving platter which unfortunately arrived damaged due to the carrier however Carousel’s customer service was brilliant and quickly sorted another one delivered to us quickly by Royal Mail... Ver mais
A empresa respondeu
Ordered an item Friday evening, after shop opening hours, and it arrived Sunday afternoon. Great item, well packed, seamless quick delivery. Would certainly buy from retailer again. 10/10
Detalhes da empresa
Escrito pela empresa
Carousel Shop is an independent online retailer offering a carefully selected range of fairly priced homewares, toys and gifts. We combine traditional family-run shop values with modern, efficient e-commerce to create a shopping experience that is personal and straightforward. Serving customers across the UK, we focus on quality products, clear information, prompt dispatch and friendly customer service.
Informações de contato
Reino Unido
- carouselshop.co.uk
4,6
Excelente
30 avaliações
Pede aos clientes que avaliem
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Lovely Garden Thermometer
Ordered and delivered very quickly and undamaged, looks great in our garden
29 de junho de 2026
Resposta da Carouselshop
Thank you for your wonderful review! We're so pleased to hear your order arrived quickly and that it looks great in your garden 🌞
Nice Company
We ordered 2 small pans although the dimension were given in real life they were too small. No haggle to send back although you do have to pay the return postage. Refund received very fast.
29 de junho de 2026
Resposta da Carouselshop
Thank you for your review. We're sorry the pans weren't quite right for your needs, but we're pleased your refund was processed promptly. We hope to welcome you back again soon 😊
Beautiful Hare doorstop this is the 2nd…
Beautiful Hare doorstop this is the 2nd one I have brought this was a present for a friend who loved it. Well made and bigger than expected 👌.
Fast careful delivery and supplier was excellent at communicating all the way through the purchasing experience
25 de junho de 2026
Resposta da Carouselshop
Thank you so much for your lovely review! We're thrilled to hear this is your second Hare doorstop and that your friend loved it as a gift. It's wonderful to know you were pleased with the quality, size, and our communication throughout the ordering process. We really appreciate your continued support and hope to see you again soon! 🐇😊
Great service and a quick delivery
Great service and a quick delivery
Pleased with price of item too
24 de junho de 2026
Resposta da Carouselshop
Thank you for your kind review! We're so pleased to hear you were happy with the service, speedy delivery, and value for money. We really appreciate your feedback and hope to welcome you back again soon. 😊
Resposta da Carouselshop
So pleased you are happy with the Art frames and quick delivery. Thank you so much for taking the time to review ✨
Well packaged and received in good time…
Well packaged and received in good time and so beautiful love my item
26 de maio de 2026
Resposta da Carouselshop
We are so pleased to hear that! Thank you for taking the time to leave a review. It really means a lot 😊
small lanterns for garden
Ordered small lanterns suitable for t light candles. Pretty
27 de maio de 2026
Resposta da Carouselshop
Thank you for your lovely review. We are so pleased you are happy with your lanterns 🌟
Lovely product and great customer service
Ordered a serving platter which unfortunately arrived damaged due to the carrier however Carousel’s customer service was brilliant and quickly sorted another one delivered to us quickly by Royal Mail instead. I was really impressed. The jumbo serving platter is lovely too - just what I was after
1 de junho de 2026
Avaliação não solicitada
Resposta da Carouselshop
I am sorry to hear the serving platter arrived damaged but so pleased it was sorted out quickly for you. Thank you for taking the time to review us - it really means a lot! 😊
Lovely colourful windmill pleased with…
Lovely colourful windmill pleased with purchase
26 de maio de 2026
Resposta da Carouselshop
Thank you for taking the time to leave a review. We love the windmills too! 🌈
GREAT BUY
I have bought a few things from Carousel and have always been delighted with the quality and speed of service - gret shop.I
26 de maio de 2026
Resposta da Carouselshop
What a lovely review - thank you so much! We are delighted you are happy with the quality and speed of service 😊
Fabulous customer service
Fabulous customer service. The item Iwanted was out of stock, with no plans to buy further supplies and the company ordered more in specially.
26 de maio de 2026
Resposta da Carouselshop
Thank you for taking the time to review Carousel - it really means a lot. We are so pleased you are happy with our customer service. ✨
Brilliant service
I placed my order on Monday evening, it was dispatched Tuesday and arrived beautifully packed on Wednesday. Absolutely brilliant service!!
23 de março de 2026
Avaliação não solicitada
Resposta da Carouselshop
Thank you so much for taking the time to leave such a lovely review. We are so pleased you are happy with the delivery and service! ✨
Very helpful and lovely item
2 de fevereiro de 2026
Resposta da Carouselshop
Thank you for your lovely review! We are delighted you are happy with your order ✨
Exceeded expectations
Exceeded expectations, ordered in the afternoon and next day the item was delivered. The quality was amazing, and communication excellent.
30 de janeiro de 2026
Resposta da Carouselshop
That is so great to hear! Thank you very much for taking the time to review us ✨
The throw is nice and big
The throw is nice and big, well made and a good weight. A great sale bargain.
22 de janeiro de 2026
Resposta da Carouselshop
Thank you for your lovely review! So pleased you are happy with your throw. Enjoy it in this cold weather! ❄️
Missing item
My order came promptly and was of good quality. What particularly impressed me was that when I made contact because an item was missing I received an immediate apology and I received the missing item the following morning.
20 de janeiro de 2026
Resposta da Carouselshop
Thank you so much for taking the time to review our shop. It really means a lot. I am delighted your order arrived quickly, you were happy with the quality and the issue was resolved quickly for you. Apologies again for any inconvenience caused.
Fantastic item at a great price really…
Fantastic item at a great price really happy with it definitely recommend Carousel shop
My order was carefully packed and arrived super quick
17 de janeiro de 2026
Resposta da Carouselshop
Thank you for your lovely review. We are so happy to hear you would recommend us and were happy with the service ✨
Exceeded expectations
Ordered an item Friday evening, after shop opening hours, and it arrived Sunday afternoon.
Great item, well packed, seamless quick delivery. Would certainly buy from retailer again. 10/10
21 de setembro de 2025
Avaliação não solicitada
If I could give a zero I would
If I could give a zero I would - they claimed to have sent two items as ordered when only one arrived. They apparently managed to do a complete stock check to underpin their view within minutes. Crooks
20 de agosto de 2025
Avaliação não solicitada
Quality Service…
I made my purchase and by the following day it arrived. Got myself some great things and great prices. Was all packaged really well. Unfortunately an item was broken. Messaged customer service and straight away the got back to me. Asked for replacement which they were more than happy to do. Didn't need to send broken one back. Arrived a day later. Fabulous service
4 de junho de 2025
Avaliação não solicitada
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