We ordered 2 small pans although the dimension were given in real life they were too small. No haggle to send back although you do have to pay the return postage. Refund received very fast.
A empresa respondeu
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Veja o que dizem as avaliações
Beautiful Hare doorstop this is the 2nd one I have brought this was a present for a friend who loved it. Well made and bigger than expected 👌. Fast careful delivery and supplier was excellent at c... Ver mais
A empresa respondeu
Ordered a serving platter which unfortunately arrived damaged due to the carrier however Carousel’s customer service was brilliant and quickly sorted another one delivered to us quickly by Royal Mail... Ver mais
A empresa respondeu
Ordered an item Friday evening, after shop opening hours, and it arrived Sunday afternoon. Great item, well packed, seamless quick delivery. Would certainly buy from retailer again. 10/10
Detalhes da empresa
Escrito pela empresa
Carousel Shop is an independent online retailer offering a carefully selected range of fairly priced homewares, toys and gifts. We combine traditional family-run shop values with modern, efficient e-commerce to create a shopping experience that is personal and straightforward. Serving customers across the UK, we focus on quality products, clear information, prompt dispatch and friendly customer service.
Informações de contato
Reino Unido
- carouselshop.co.uk
4,6
Excelente
30 avaliações
Pede aos clientes que avaliem
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Really impressed with the speed of…
Really impressed with the speed of service and the quality vs price.
14 de maio de 2025
Avaliação não solicitada
More than happy with this company and…
More than happy with this company and found some great bargains. One item was broken and Jack got back to me and sent a replacement. Delivery super quick. Thank you.
12 de março de 2025
Avaliação não solicitada
Great goods and service
11 de janeiro de 2025
Avaliação não solicitada
Great support and superb calendars
I brought Advent calendars from the Carousel Shop. I first bought a couple for my grandchildren and then thought "It's Christmas" so I bought three more for my sons and daughter-in-law. I couldn't find the original order but Jack was very patient and helped me to find them. Really pleased with with the calendars and the kindness of Jack.
28 de novembro de 2024
Avaliação não solicitada
Poor service & Zero Communication
Bought two advent calendars from their adventcalendarshop.co.uk website.
Just received an email 3 days later to say my order is cancelled because they are "out of stock".
Their website said they were in stock at the time of purchase. They just cancelled my order without any contact or offer to help. Leaving me no time to get more calendars for my two 6 year olds in time for 1st of Dec.
Very Poor service. Won't be shopping with you again.
26 de novembro de 2024
Avaliação não solicitada
Incorrect item received
Incorrect item received. I contacted the accounts department to request a refund. Receiving no response after 5 days, I contacted Customer Services. Still waiting for a response. I wouldn't recommend this company.
18 de novembro de 2024
Avaliação não solicitada
Awful experience
Awful experience. One of the items arrived broken due to poor packaging. I filled the online form twice and tried to contact the shop several times but nobody answered. Not the best place to buy due to appalling customer services being non existent. So I now have to keep a broken piece that I paid for without even be able to return it. Absolutely awful, will never use again!
7 de novembro de 2024
Avaliação não solicitada
DO NOT BUY FROM THESE PEOPLE !!!
Dont expect to recieve what is pictured... They send out rubbish thats far cheaper to produce than the pictured items and then claim it was a mistake when caught out.
AVOID AT ALL COSTS
25 de julho de 2024
Avaliação não solicitada
What a great company to deal with.
What a great company to deal with, they delivered my item within 2 days & when I opened it, it was slightly damaged. I thought, here we go, the usual phone calls & Emails etc to try to get the problem sorted - but not with this company.
I dealt with someone named Jack who sorted the issue out instantly with no fuss or drama.
Also, the product is great value for money.
I highly recommend Carouselshop.
5 de abril de 2024
Avaliação não solicitada
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