Car Part Planet Avaliações 2.114

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently purchased an engine for my sons truck and couldn’t be happier. They are very helpful ensuring you get the correct part per your vin number. Engine installation went smooth no issues. My... Ver mais

Avaliado com 1 de um total de 5 estrelas

RIPOFF ARTISTS!! They operate under several names - Reman Transmission, Car Part Planet - They are a marketing company, they do not rebuild anything!! Just scam brokers. 69 phone calls, 48 emails &... Ver mais

Avaliado com 5 de um total de 5 estrelas

The transmission arrived promptly and in an appropriate container, which was great. I did have an issue with the transmission after it was installed. It was not remanufactured correctly. It started to... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great customer service. Quick shipping and engine as described. Only reason I'm giving 4 stars instead of 5 is I tried to order via the website the night before and it wouldn't let me and I had to wai... Ver mais

Detalhes da empresa

  1. Loja de Autopeças
  2. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

Successfully delivering our services for over 20 years, Car Part Planet is your online resource for Used and Remanufactured engines and transmissions. Our experienced and knowledgeable customer service representatives will help you with every step of the process.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 70% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We recently purchased an engine for my…

We recently purchased an engine for my sons truck and couldn’t be happier. They are very helpful ensuring you get the correct part per your vin number. Engine installation went smooth no issues. My mechanic was also impressed. The core return process was easy as well. Top notch service! Would highly recommend them.

17 de setembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great customer service

Great customer service. Quick shipping and engine as described. Only reason I'm giving 4 stars instead of 5 is I tried to order via the website the night before and it wouldn't let me and I had to wait until the next morning to speak with one of there helpful representatives.

19 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

Super UntrustWorthy bought a motor from…

Super UntrustWorthy bought a motor from them recived the incorrect one sent it back expecting to receive the correct one & never recieved anything back only a 500 dollar refund out of 2,500 that i originally paid for & yet still wanted me to pay an extra 5,000 to get sent the correct motor.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Car Part Planet

Resposta da Car Part Planet

We do not have customer by the name of Miguel Alvarez. Please provide your order number and make sure you are contacting the company you purchased from.
The email provided miguelalvarez2018@icloud.com does not correspond with any orders in our system. Please provide your order number. It appears that you are reaching out to the wrong company.

Avaliado com 1 de um total de 5 estrelas

I ordered an engine

I ordered an engine, it never arrived. I called about my order and they told me to reject the order when at no time did I reject it, and they only gave me less than half the money of what I paid, I told them that I wanted it but they are telling me that I have to pay the full price again. It is a scam, do not reject or return the product at any time.

18 de novembro de 2024
Avaliação não solicitada
logotipo da Car Part Planet

Resposta da Car Part Planet

This is an incorrect statement. Please see communication from R&L Carriers below. We attempted to contact you as well prior to returning the shipment back to us. We did not hear from you until 10 days after the shipment was returned back to us.

On November 12, 2024 at 10:50 AM MST csrlft01@rlcarriers.com wrote:

Seeking return authorization. Consignee refused stating did not order.



Thank you,

Samantha guidroz



R+L Carriers - Customer Service

National: 800-794-7831

Local: 337-873-6192

Avaliado com 5 de um total de 5 estrelas

I’ve been buying parts for years

I’ve been buying parts for years. The level of professionalism and deep knowledge of the products this company offers is unmatched. Great prices, great people, great quality parts.
Thank you so much guys!

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bought a ram hemi engine for my son’s…

Bought a ram hemi engine for my son’s car and couldn’t be happier. I looked at several companies before making my decision and so glad I did. They were very patient and informative. The warranty is excellent! So far the engines runs great and would highly recommend. Price was great too!

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience! Used Transmission Honda Civic

Great experience! I needed a replacement transmission and I did my research and it looked like the dealership was overcharging me (typical). I went to CarPartPlanet and initially ordered a transmission that wouldn't have worked. They reached out a directed me to the right part and the dealership installed the used transmission for me. It has been about 6-months and I've had no issues with the transmission.!

10 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not do business with these people

Do not do business with these people. Paid for an engine and it was put on "hold" with no notification and sold to someone else. I was told 3 different stories as to what happened by 3 different people. George and Jay who are salesman and Charlie who works with warranties. Charlie was the most helpful the salesmen were exactly what you would
expect. If you need anymore information go to their Better Business Bureau page. 40+ complaints in the last 3 years.

6 de novembro de 2024
Avaliação não solicitada
logotipo da Car Part Planet

Resposta da Car Part Planet

Thank you for your feedback, however, this information is incorrect as we attempted to explain multiple times. The part ordered per VIN number was incorrect as there is a split production date. We offered the correct part, but it was refused. A full refund was issued.

Avaliado com 5 de um total de 5 estrelas

07 Toyota FJ Cruiser transmission

"I was a little hesitant ordering a reman transmission from so far a distance as I'm in NC. But I looked at reviews and 5-year warranty and I thought to myself, this company has to do great quality work to offer such a good warranty! So, I made my decision and ordered it. It was for my 07 Toyota FJ Cruiser. It arrived within 7 business days and paint job was great lol.... My mechanic just installed it last week and I've driven it about 100 miles so far and is smooth as butter. The only thing that's left is the core return pickup which I do have a BOL for once driver shows up. So far so good. I would recommend this company and will use them for further transmission needs. I own a dealership so I'm sure Reman will be hearing from me in the future! Thanks everyone!!! 5 stars for sure!!! Tracy

14 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

So far, so good.

I have a hard to find component that they had in stock, Jay was great with helping me. I'm only able to give 4 stars due to I'm waiting for delivery and to insure correct component is received.

11 de novembro de 2024

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