Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Tom was more than helpful throughout our purchase. Having found the flooring that we really liked, the company held the order until our new kitchen was at the point where the new flooring could be l... Ver mais
A empresa respondeu
Initial contact was helpful, polite and quick, there was also no ‘hard sell’ but I was sent a quote which was followed up a few days later with a friendly check to see if I wanted to proceed, again... Ver mais
A empresa respondeu
£3000 of carpets arrived with no warning to our house that was being renovated! I repeatedly emailed to say we needed 24 hrs notice to make room and get someone there! The delivery people emailed me 4... Ver mais
Honestly, I was sceptical about ordering Amtico from an online retailer - it's a lot of money if it doesn't arrive or if its poor quality, etc, but was very happy with this company. I requested multip... Ver mais
A empresa respondeu
Providing you with the high quality flooring brands you love at unbeatable prices. That's what we're all about at Premier Carpet & Flooring Online. Our team has worked within the flooring industry for over 20 years, and within that time we've built a list of enviable supplier contacts, manufacturing high quality carpets, wood, laminate and LVT flooring for the British public. Thanks to the long-standing relationships we have with our suppliers, along with the capacity to purchase our stock in bulk, we are able to provide a multitude of high quality flooring brands direct to home owners online. This enables us to pass great savings onto our customers, all whilst providing excellent customer service within our showroom and online.
Unit 17 Great Western Business Park, McKenzie Way, WR4 9GN, Worcester, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good communication, fast response and very easy to order as they send you an email link to confirm your order.
Recommended.

Resposta da Premier Carpet & Flooring Online
Really helpful sales person. Flooring delivered quickly. Good price.

Resposta da Premier Carpet & Flooring Online
ordered my amtica flooring paid for it and was told it would be delivered between 2-3 weeks, we were emailed it was due to be delivered after 2 weeks. excellent product excellent service.

Resposta da Premier Carpet & Flooring Online

Resposta da Premier Carpet & Flooring Online
Really easy to get a quote and at a very good price. Found ordering easy and delivery arrived as planned. Thank you Tom, floor looks great!

Resposta da Premier Carpet & Flooring Online
Thanks very much for your service. They are really helpful. I was so happy for them and Quality floors.
Xiuhua

Resposta da Premier Carpet & Flooring Online
The customer service officer Tom was excellent. However the delivery was a nightmare. It was said to be delivery on Friday but finally no one showed up. I called the delivery company at night saying that no such consignment number and I was scammed.
Tom doesn’t work at weekend so I called the delivery company next day and they said they could only arrange the delivery 4 days later. 4 days later I waited for the delivery and no one showed up.
Finally I contacted Carpet and Flooring and they sort it out.
Everything is fine except the delivery.

Resposta da Premier Carpet & Flooring Online
Excellent customer service and communication. Flooring was dispatched on the expected date and the carrier notified every step of the journey until it arrived - exactly on time. There is no damage to the packaging and hopefully the contents will be perfect too. Many thanks Carpet and Flooring Online.

Resposta da Premier Carpet & Flooring Online
Excellent shopping experience with Carpet and Flooring Online. The price they offered was much lower than local stores and even lower than other online shops. I ordered Amtico Spacia with them and received the items exactly when I needed them. The important thing, if you buy Amtico from Carpet and Flooring Online, you will get a valid guarantee from Amtico which is not the case for many other online shops.

Resposta da Premier Carpet & Flooring Online
Great service - very friendly advice and the product arrived when needed - Amtico flooring. Thank you.

Resposta da Premier Carpet & Flooring Online
Competitive price, but failure to take full particulars of order only became apparent when I had to enquire why (re-scheduled) delivery date had not been met.

Resposta da Premier Carpet & Flooring Online
Great company best prices will definitely be recommending to other people I know in the construction industry .Delivery was on exact date given to me which doesn't happen very often in this day and age.
Will use again 100% in future

Resposta da Premier Carpet & Flooring Online

Resposta da Premier Carpet & Flooring Online

Resposta da Premier Carpet & Flooring Online
Awesome service from purchase through to organising delivery
Thought I’d had a kitchen floor on order for 6 months turned out kitchen company hadn’t ordered it, by the time the order went in the floor was discontinued.
Couldn’t find the floor (to match the new kitchen) anywhere Carpet and Flooring Online managed to source to and have it delivered in a week.

Resposta da Premier Carpet & Flooring Online
Knowledgable, quick and friendly call answerer. Good email communication once order placed and delivery expected. Would use again.

Resposta da Premier Carpet & Flooring Online
Superb service
Easy to place the order. Excellent customer care. Delivery on time. Thanks to Tom who has that personal touch.

Resposta da Premier Carpet & Flooring Online
Excellent advice, really easy to deal with and great communication. Thank you!

Resposta da Premier Carpet & Flooring Online
Helpful and friendly and competitive on price. Checked stock before order placed and was kept Informed of delivery status. Product arrived as kerbside delivery on a non returnable pallet but was advised of this in advance.

Resposta da Premier Carpet & Flooring Online
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