Carpets And More Avaliações 

204
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very happy with my order from Carpets & More. There was almost a delay issue but they worked very hard to ensure i received my carpet on time and i can't fault the customer service and communication.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast de... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(204)

34 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service, delivered on time.

Very helpful and did what they said they would. LVT delivered promptly to allow us to finish our kitchen floor after being let down by other suppliers. Great service, would definitely recommend.

25 de outubro de 2021
Avaliação não solicitada
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Resposta da Carpets And More

Thanks for the great review! We are delighted you are happy with your order and the service you received, thanks again for your valuable business and recommending us! We'd be happy to welcome you back on your next purchase.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Delivery arrived bang on time. Saved a lot of money by ordering direct with this company. Would I use again - 100 per cent and would recommend to family and friends too. Many thanks

16 de outubro de 2021
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Resposta da Carpets And More

Thanks for the wonderful review and your valued business! Delighted everything arrived on time as promised and that you'd be happy to recommend us and use us again - we look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Excellent all round

Excellent all round, very accommodating in providing lengths cut to size, very pleasant and helpful driver.
Carpet is now fitted and looks lovely.

11 de outubro de 2021
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Resposta da Carpets And More

Thank you for the lovely review! We're delighted you are happy with the service, delivery and end product - thanks for the business and we look forward to welcoming you back soon!

Avaliado com 5 de um total de 5 estrelas

Extremely happy

Extremely happy with my purchase will definitely be ordering more excellent customer service. Fast delivery highly recommended 👍🏼

2 de outubro de 2021
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Resposta da Carpets And More

Thank you for the lovely review and your valued business! We're delighted you're happy with your purchase and the service, we look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Jason and Akram are amazingly helpful

Jason and Akram are amazingly helpful. First class service and a great price. Always picked up the phone or called back if they missed my call. I needed carpets urgently as a fitter had a cancellation and they go them to me within days. Highly recommend and have already told lots of people about them. Great price, great service. About to order some more from them.

14 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service - friendly and helpful staff and a good selection. Good value for money

The delivery chap was very kind and very helpful and moreover a nice early morning delivery

We could not have asked for more and will be back soon to order more carpet for our new home

13 de setembro de 2021
Avaliado com 4 de um total de 5 estrelas

Very good customer services

Very good customer services and communications. Good price and availability on required product. The delivery charge seemed a bit high, hence 4 stars. Otherwise all good.

9 de setembro de 2021
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Resposta da Carpets And More

Thank you for the lovely feedback Stuart! We're delighted you were happy with our communication, customer service, price and availability. Thank you also for your feedback on the delivery, its something out of our hands due to increasing carriage costs - though reliability and handling products with utmost care is priority with deliveries hence the cost also.

Avaliado com 5 de um total de 5 estrelas

Thanks very much

Thanks - good price and quick delivery.

2 de setembro de 2021
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Resposta da Carpets And More

Thanks for the great review Tim! Glad we got your flooring at a great price with speedy delivery also!

Avaliado com 5 de um total de 5 estrelas

Carpets were delivered promptly

Carpets were delivered promptly, great correspondence and on Time, delivery driver messaged me the day before to confirm time and again in the morning, nearly half the price for the same carpet in retail stores. A+++++
Thank you

11 de agosto de 2021
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Resposta da Carpets And More

Thanks for the great review! We're delighted you're happy with your order and the service received - thanks again for your valued business!

Avaliado com 5 de um total de 5 estrelas

Great service and fast delivery

Great service and fast delivery. Saved £200 buying from them. Would highly recommend

5 de agosto de 2021
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Resposta da Carpets And More

Thanks for the lovely review and the valued business! Glad we could help and that you are happy to come back to us.

Avaliado com 5 de um total de 5 estrelas

Great price and good service

Looked online for a carpet I wanted and this store offered it at £10 per square metre cheaper than I could find locally . Even when delivery charges were taken into account this was still a considerable saving . I did not get the original delivery date I wanted however I was warned they were busy and they were very flexible on a new date - arranged around my availability. The delivery driver was great . Haven’t had the carpet fitted yet but overall would highly recommend this company

13 de julho de 2021
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Resposta da Carpets And More

Thank you so much for the lovely feedback! We're delighted we were able to make a saving and happy with the service, we look forward to welcoming you back.

Avaliado com 5 de um total de 5 estrelas

Good quality carpet at great value

Good quality carpet at great value. Happy with delivery and customer service. Thank you.

16 de junho de 2021
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Resposta da Carpets And More

Thanks for the lovely review - glad you're happy with your carpet and the service! We'd be delighted to welcome you back.

Avaliado com 5 de um total de 5 estrelas

I wouldn’t hesitate to recommend…

I wouldn’t hesitate to recommend Carpets and more. The customer is excellent. Friendly, helpful and very professional.

Thank you so much

8 de junho de 2021
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Resposta da Carpets And More

Thank you for your wonderful review! Delighted you are happy with our customer service. We look forward to hearing from you should you need anything else and we'd be happy to welcome you back. Thanks again for your valued business!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! The product that I bought recently had been changed by the manufacturer and they had not informed the suppliers. The dimensions and pack size were changed so it presented a problem to me. An email to the company and a subsequent phone call was returned to me within the hour. The issue was resolved swiftly without fuss. Well played Akram. You will definitely have a new customer on your books after the 5 star customer service.

4 de junho de 2021
Avaliação não solicitada
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Resposta da Carpets And More

Thanks so much for the lovely review! Glad we could be of service and if you need anything else please don't hesitate to get in touch. Thanks again for your valued business.

Avaliado com 1 de um total de 5 estrelas

Avoid - Very Poor Delivery and Customer Service

I wish I could write a 0 star - please avoid this company and look elsewhere for your products.

Products took over 3 weeks to arrive, then the wrong products were delivered. Not only that, they were just left outside our house in the rain.

The wrong products were collected, then 2 weeks later the company delivered the original product that was in damaged packaging and in a poor condition.

Despite many attempts to come to a resolution with the company, they have not been willing to compromise and we have been left with no choice but to write this review.

26 de maio de 2021
Avaliação não solicitada
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Resposta da Carpets And More

Hello James, thank you for your review and sorry to hear that you are not pleased with your order of 2 packs of discontinued laminate which we worked hard to source for you. As standard our delivery teams deliver inside to ground floor and are very helpful. When we were notified of the incorrect products being delivered, they were collected the same day for you. We also did offer a collection and full refund of your 2 packs of discontinued laminate if you were not satisfied with them.

Avaliado com 5 de um total de 5 estrelas

Exact product at the right price

Exact product at the right price, immediate delivery, 5* service, highly recommend

25 de maio de 2021
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Resposta da Carpets And More

Thank you for the lovely review! We are delighted you're pleased with the service and price. Thanks again for your valuable business.

Avaliado com 5 de um total de 5 estrelas

Ultimate Queens Noble Saxon Carpet

Definitely recommend this company ...(Just bought the Ultimate Noble Queens Saxon carpet on line) - great service from the time in placing our order, correspondence given in receipt of order, letting us know when it would be delivered and answering any questions.
Asked them if they could ring me 30 minutes before time... which they did. Carpet was delivered on time by a lovely helpful Gentleman.
Yes, received the carpet in exactly the size and colour we wanted, looks lovely down and so pleased with it, especially with the price....Big Thank You to you all.

15 de abril de 2021
Avaliação não solicitada
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Resposta da Carpets And More

Thank you for your lovely feedback! We are delighted you are happy with your purchase, the delivery, price and service you received. We would be delighted to welcome you back should you need anything else.

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