CarVIO Avaliações 

7.548
•
O TrustScore é 4.5 de um total de 5

4,3

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Charlie was a true professional from start to finish. He secured the best deal possible, which was more than what other companies were willing to offer. After sending the proper documents, their partn... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and replied and called to answer any questions and kept me well informed about the process. Fast polite service and simple effective links explaining step by step detailed instructions on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Carvio rep Bianey was throrough and described the process in detail with each step. Bianey answered questions I had and provided excellent customer service and assurance. Tow truck arrived during the... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great communication from start to finish except for 1 glitch. On initial agreed pickup day the towing company was a no call no show. After calling carvio they got right on it and pickup was reschedule... Ver mais

Detalhes da empresa

  1. Corretor de Carros

Escrito pela empresa

CarVIO buys your car. That's it. Even if it doesn't run or if it's totaled. We make it as simple as possible. Contact us and get a quote today!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(7.548)

1 avaliação nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Goes back on their deals

Had a deal to take my 2013 dodge journey with front end damage for $850 if I got the title in my name and some other requirements. After spending over $120 and 2 months of my time I finally got all the ducks in a row. All that was left was the pickup and payment. It was then that they decided to take back their offer and only offer $300. Never doing business with this company again and I suggest that nobody else does either.

16 de outubro de 2023
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Resposta da CarVIO

CarVIO provides a service that does not require an onsite inspection, and the quotes provided by CarVIO are provided in good faith. All quotes are subject to review and validation by our professional appraisers as well as our partners. We do this to avoid on-site negotiation by our tow truck drivers and we can ensure that customers are paid on the spot.

The vast majority of our quotes are accurate and do not require revision. On occasion there are circumstances that dictate a difference in price by our partners and can stem from vehicle condition, market value changing, etc. We continually provide feedback to our buyers to avoid valuation errors. We are committed to improving our internal processes to avoid experiences similar to yours.

Avaliado com 1 de um total de 5 estrelas

I had to get the title changed over to…

I had to get the title changed over to my name from my deceased son’s name. Tori with CarVio told me no problem, offer was still good and I would hear from transport company. One week later I got stock number from CarVio, called transport company and transport had been cancelled. 😡😡😡

9 de outubro de 2023
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Resposta da CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. It appears that we almost had a successful deal made, but it fell through before/while your vehicle was picked up. We appreciate your honest opinion of our services and we will endeavor to make this process more seamless for each and every customer! We will be reaching out to see if we can help resolve this issue and get your car back on track for a pickup!

Avaliado com 3 de um total de 5 estrelas

Convenient, but gave me less money than they originally said and picked up the car a day late.

Told me I could get $775 for my car and it would be picked up Tuesday between 8-12 am. They called back saying they didn’t enter it in the system right and I could only get $650 and then said the first available pickup would be Wednesday 8-12. My car didn’t get picked up until almost 4 pm. Other than that I did like the convenience of just calling getting a price and handing over the title, and getting a check. I would use this service again if I need to sell another car quickly, but I wasn’t completely satisfied with this experience.

16 de outubro de 2023
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Resposta da CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. We appreciate your business and honest opinion of our services and we will endeavor to make this process more seamless for each and every customer!

Avaliado com 4 de um total de 5 estrelas

Jonas very helpful and professional

Jonas very helpful and professional. He walked me through the whole process and found a fair price for my vehicle. The towing
company was right on time and courteous. A very good experience.

7 de outubro de 2023
Avaliado com 1 de um total de 5 estrelas

No assistance after sale

Before I sold you my car my phone was being blown up with your messages and calls but after the sale I needed some assistance regarding if I need to report the sale and so but you were not responding and left me stranded without help. That's unprofessional and unethical.

2 de outubro de 2023
logotipo da CarVIO

Resposta da CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. It appears that we almost had a successful deal made, but it fell through before/while your vehicle was picked up. We appreciate your honest opinion of our services and we will endeavor to make this process more seamless for each and every customer! We will be reaching out to see if we can help resolve this issue and get your car back on track for a pickup!

Avaliado com 5 de um total de 5 estrelas

My go to for selling a vehicle

The process was quick once I decided to take the offer. The offer actually increased from the initial offer so I can say I am a satisfied customer and will use CarVIO in the future should I need to sell another vehicle.

13 de outubro de 2023

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