CarVIO Avaliações 

7.548
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Charlie was a true professional from start to finish. He secured the best deal possible, which was more than what other companies were willing to offer. After sending the proper documents, their partn... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and replied and called to answer any questions and kept me well informed about the process. Fast polite service and simple effective links explaining step by step detailed instructions on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Carvio rep Bianey was throrough and described the process in detail with each step. Bianey answered questions I had and provided excellent customer service and assurance. Tow truck arrived during the... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great communication from start to finish except for 1 glitch. On initial agreed pickup day the towing company was a no call no show. After calling carvio they got right on it and pickup was reschedule... Ver mais

Detalhes da empresa

  1. Corretor de Carros

Escrito pela empresa

CarVIO buys your car. That's it. Even if it doesn't run or if it's totaled. We make it as simple as possible. Contact us and get a quote today!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(7.548)

1 avaliação nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Highly recommend

The process went smoothly. Communication was definitely top tier. They gave me an offer and that's what it was! Will recommend to anyone getting rid of a vehicle.

12 de outubro de 2023
Avaliado com 5 de um total de 5 estrelas

CARVIO was excellent!

CARVIO was excellent. Professionally done, efficient in every step of the way. The pickup went extremely well. I have recommended CARVIO to many people.

11 de outubro de 2023
Avaliado com 2 de um total de 5 estrelas

The partner company called me…

The partner company called me incessantly, but when I asked to schedule the pickup, they asked me “what was the hold up?” When I informed them that I did not live where the car was being stored, they said they would call back on Monday to schedule a pick up. When I told them that it would be better on my end if we scheduled in advance as opposed to last minute, they would not do that. I ended up selling the car to someone else with much less hassle.

11 de outubro de 2023
logotipo da CarVIO

Resposta da CarVIO

We appreciate your feedback greatly and understand your frustration. This issue has been escalated to partner at local and corporate channels as well as our own management staff. We endeavor for all of our customers to have an amazing experience with both our staff and our partners! The vast majority of our customers have positive experiences as proven by our reviews here. We will be following up with you to get more details about this interaction and will do everything in our power to rectify this if we haven’t already.

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful

Very friendly and helpful. Asked the necessary questions to ensure they knew the condition of the vehicle and access to the vehicle.
Offered a fair amount for the vehicle. Ensured all necessary pictures,documents where all in order prior to sending a driver.
I have recommended them and will again...thank you!

11 de outubro de 2023
Avaliado com 4 de um total de 5 estrelas

Very easy process

Very easy process, got money for my car within a week! There was some miscommunication with the company picking up the vehicle, tried reaching Carvio for help but never got anyone to help, I had to figure things out on my own, which is why it was not 5 star.

10 de outubro de 2023
Avaliado com 3 de um total de 5 estrelas

Text are automated..

Text are automated... or ignored my text content. I stated several times to contact me on Friday because I work.
Then when I did call. I was told I could only schedule pick up for the next day... I work on Thursday, I am off Friday.

17 de outubro de 2023
logotipo da CarVIO

Resposta da CarVIO

In this instance, it appears that your Advisor has diligently addressed all your concerns and ensured a seamless transaction. Furthermore, it is important to note that your vehicle was recently acquired and payment has been successfully made just three days ago. We sincerely apologize for any inconvenience caused during the arrangement of your pickup, but we sincerely appreciate your decision to select our services for selling your car! Wishing you an exceptional day ahead!

Avaliado com 5 de um total de 5 estrelas

easy peasy

the process was very simple and to the point. No back and forth. 3 days later car is out of my possession with check in hand. no frills no fuzz and straight to the point.

10 de outubro de 2023
Avaliado com 5 de um total de 5 estrelas

Whether you’re selling a car or junking…

Whether you’re selling a car or junking a car, the process is the same. I needed to get rid of my pickup that basically became a paperweight to me , in my quest to get the most back from it I was able to, I stumbled on Carvio, told them what I had , they made an offer and set the rest up. Not one time did the offer change or I get any static. Tow truck driver they contracted showed up to my address with check in hand for said amount and truck was hauled off just as discussed. Ran to the bank to deposit and was a happy man.

10 de outubro de 2023
Avaliado com 4 de um total de 5 estrelas

Perfect!......almost.

Great communication from start to finish except for 1 glitch. On initial agreed pickup day the towing company was a no call no show. After calling carvio they got right on it and pickup was rescheduled for two days later. Went perfect. Driver called to confirm then called again ½ hrs before arriving. Great company...highly recommend

14 de outubro de 2023

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