CarVIO Avaliações 

7.548
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Charlie was a true professional from start to finish. He secured the best deal possible, which was more than what other companies were willing to offer. After sending the proper documents, their partn... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very helpful and replied and called to answer any questions and kept me well informed about the process. Fast polite service and simple effective links explaining step by step detailed instructions on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Carvio rep Bianey was throrough and described the process in detail with each step. Bianey answered questions I had and provided excellent customer service and assurance. Tow truck arrived during the... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great communication from start to finish except for 1 glitch. On initial agreed pickup day the towing company was a no call no show. After calling carvio they got right on it and pickup was reschedule... Ver mais

Detalhes da empresa

  1. Corretor de Carros

Escrito pela empresa

CarVIO buys your car. That's it. Even if it doesn't run or if it's totaled. We make it as simple as possible. Contact us and get a quote today!


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(7.548)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Cardio is A+++

Charlie Contreras & Carvio made this process so easy to receive a quote for our car. We had a price for our car in minutes & Charlie provided complete details on the process. Our car was successfully picked up & we received our payment on the spot! I highly recommend Carvio & Charlie! Thank you!

3 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

CarVIO is awful-PROCEED WITH CAUTION!!

CarVIO is awful. I was intrigued by the good reviews that I read in my search for reputable car buyers. As a matter of fact, they are rated higher than most. Not sure why.

My experience with them was pretty good, AT FIRST! I received quite a few follow-ups from them both by text and email. There was even a name attached to it, James Smiley. They asked appropriate questions like the condition of the vehicle, mileage, any mechanical issues, exterior and interior questions. They came up with a value, which was decent. After that, they sent a congratulatory email and emphasized that someone would contact me with 24-48 hours. The earliest that I could expect my vehicle to be picked up would be 2 business days. It was also stated a few times that once the vehicle was assessed, and the amount that they were offering was agreed upon, that a check would be issued from and the institution is Bank of America. The check could be cashed the same day. They made sure to mention to answer calls because that is the way to have a specific scheduled pick up date. I was not comfortable because of all the robocalls, but, I felt that in order for me to get the deal, I had to comply. I answered most of the calls, and not one was from CarVIO. I waited 2 business days and tried contacting them, and got a voice recording. Then the bot, texted me and said they noticed that I called, and what was my issue? I told that bot that I have not heard from anyone. I also emailed James Smiley. The bot said s/he would look in to it. From there no response from no one.

This company has moved to file 13 in my book!

Please, please, make sure if you do still decide to give this company a try, please do not get your hopes set up until you actually go through the entire process. I would strongly discourage anyone from dealing with this company as you won’t speak to a live person, or at least I didn’t. And, so, if there are issues with cashing the check, chances are, you will be in for a long ride because I know James Smiley won’t be anywhere to be found.

PROCEED WITH CAUTION!!!

7 de março de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. CarVIO proudly arranges for free towing in most circumstances and typically picks up vehicles within 2 business days. There are circumstances out of our control including weather, traffic delays and other emergencies that impact local service level capabilities. We provide regular feedback to our partner branches to help them improve their transportation service. We will be reaching out to see if we can help resolve this issue and get your car back on track for a pickup!

Avaliado com 1 de um total de 5 estrelas

Seller beware

Seller beware, I had a offer from carvio I accepted the offer sent them the title give them the bank routing number then received a text they would be making the deposit the title cleared they were all set. I didn’t hear anything. I text them and said the buyer backed out. So they didn’t say they would try anyone else they just sent me back my title. Hard to believe they didn’t have any other offers. It’s a 2011 f150 super cab?

26 de fevereiro de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

CarVIO partners with many professional vehicle purchasing companies.Our representatives are dedicated to finding the best partner price available for our customers while making it as fast and easy as possible to sell their vehicle. While there might be individual buyers willing to pay more than our highest acquired price, the time and effort involved often costs more than our simple process. It appears that we almost had a successful deal made, but it fell through before your vehicle was picked up. We appreciate your honest opinion of our services and we will endeavor to make this process more seamless for each and every customer!

Avaliado com 5 de um total de 5 estrelas

I had to sell my Mercedes Benz ML500

I had to sell my Mercedes Benz ML500. I got such low ball prices. Then Charlie Cordarius called me. I can't say enough what a gem Carvio had employed for them. The price was right and the kindness that was shown to me was exceptional. Then came Ben another wonderful gem. Between the two men everything was done amazingly. I would refer anyone who is looking to sell their car to Charlie or Ben. Thank you so much again.

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Responsive

Very Responsive. Accurate. Timely answered all questions and inquires. Follow through up to final transactions. Easy and quick experience.

15 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simple & Easy!!

CarVIO was great…fast, easy, efficient. Charlie Contreras was wonderful to work with! He was not overbearing and I felt no pressure at all. He answered all my questions & was clear about the entire process. Super easy & fair way to sell the “clunkers” in the driveway!

7 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy, hassle free experience

Charlie was a true professional from start to finish. He secured the best deal possible, which was more than what other companies were willing to offer. After sending the proper documents, their partners called me. Within a few days, the tow company handed me a check and took my junk car off my hands. Thank you Carvio for the professionalism and very smooth process.

2 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid at all cost

I never write reviews but these guys are total scammers ...Gave me a price and stated I had 7 days to accept bombarded me with texts and emails then said I only had 2 days as company policy has just changed and offer is now less. Do yourself a favor and avoid these clowns and their representative James S

30 de janeiro de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. We will follow up with you directly as well.

Avaliado com 1 de um total de 5 estrelas

Very bad experience with this company…

Very bad experience with this company call after call text after text go to notary pay for that and 2weeks later I'm stuck with the car and a title in there name and they will not answer calls or text nothing worst experience ever

10 de janeiro de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard. It appears that we almost had a successful deal made, but it fell through before/while your vehicle was picked up. We appreciate your honest opinion of our services and we will endeavor to make this process more seamless for each and every customer! We will be reaching out to see if we can help resolve this issue and get your car back on track for a pickup!

Avaliado com 4 de um total de 5 estrelas

Good experience

Overall, it is an easy process. It is legitimate! I filled out the online questionnaire and someone immediately responded with a quote over the phone. You have to overnight your title to the company and then they pick up the vehicle. Payment was issued after they received the title. I chose the option to bank transfer so it took a few days to process. My process with getting the vehicle picked up was a bit of a hassle due to the people they contracted to pick up my car having their own issues. Communication was mostly fast (over text) but other times slow. And you’re not always texting the same person even though it’s the same number. However, once the car was finally picked up, I would say overall the experience was good.

14 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I recently used cardio to sell my car I…

I recently used carvio to sell my car I was offered one price but when I meet the tow truck guy he offered me a whole different price now I’m short of money and out of a car I’ll be contacting the BBB worst experience of my life!!!!!!
Update: nobody has yet to reach out to me and I still have no car or money

17 de janeiro de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

We appreciate your feedback greatly and understand your frustration. The tow truck company was acting independently and in no way, shape, or form does this reflect CarVIO standards. This issue has been escalated to partner at local and corporate channels as well as our own management staff. We endeavor for all of our customers to have an amazing experience with both our staff and our partners! The vast majority of our customers have positive experiences as proven by our reviews here. We will be following up with you to get more details about this interaction and will do everything in our power to rectify this if we haven’t already.

Avaliado com 1 de um total de 5 estrelas

Agent was rude and passive aggressive…

Agent was rude and passive aggressive and didn't know when to quit. Kept pestering after being told I would handle myself and to have a good day. His name was James. Won't sell to Carvio even if I can't match their offer elsewhere.

10 de janeiro de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

Thank you for this feedback. We take pride in delivering a great experience for our customers, and we promptly address any instance when we fall short of that standard to our employees. Thank you for taking the time to talk to us yesterday, your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

I had a great experience with CarVio

I had a great experience with CarVio. I tried other National companies to get my car sold but Antonio was a true professional and worked with me to help this process from beginning to end. I got a great deal for my car. The pickup was timely and I received my check within three days of sending my paperwork. I will tell all my friends about CarVio and Antonio.

5 de janeiro de 2024
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

Thank you so much! We strive for a smooth and easy process for our clients. Keep us in mind if you have any future vehicles for sale!

Avaliado com 5 de um total de 5 estrelas

Professional staff provided straight…

Professional staff provided straight forward communication, everything happened as explained and in a timely fashion. Received amount agreed upon as direct deposit ACH.

2 de dezembro de 2023
Avaliação não solicitada
logotipo da CarVIO

Resposta da CarVIO

Thank you so much! We strive for a smooth and easy process for our clients. Keep us in mind if you have any future vehicles for sale!

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