Amazing food and a flawless customer experience. So excited to receive my Founders Box on Saturday. The delivery was great - lots of notifications so i knew what was happening. The box arrived in the... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Casa Argentina once again has delivered excellent service and quality food. We’ve brought Tomahawk steaks and weredelicious! The empanadas were a great starter with a glass of wine while we were wa... Ver mais
A empresa respondeu
Having searched for ongoing meal delivery services that fit our family needs for some time (and using many that really didn't), finally I think I have solved the problem. Finding Casa Argentina's... Ver mais
A empresa respondeu
Great meat and amazing quality! I’ve ordered multiple times and it’s always been excellent. Delivery is always on time, and everything arrives properly chilled. I recently had to modify an orde... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Casa Argentina Limited
Escrito pela empresa
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Informações de contato
Unit 3, 77 Sumner Road, CR0 3LN, London, Reino Unido
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Excelente
955 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing
Amazing! I'm originally from Argentina. I live in Cambridge, and Casa Argentina has all the Argentinian people need to feel at home. Thanks Max!
1 de abril de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola!
Thank you so much for your beautiful message.
It honestly means a great deal to me to hear that Casa Argentina helps you feel a little closer to home in Cambridge. That is exactly why we started this, so hearing it from someone like you, originally from Argentina, really makes it special.
I’m very grateful for your support and for taking the time to write this. It truly keeps us motivated to keep improving and bringing the best of Argentina here.
Un abrazo grande,
Max & The Casa Argentina Team
Resposta da Casa Argentina Limited
Hola Laura,
Thank you so much for your kind words! We’re delighted to hear you were happy with the quality and our customer service, and that everything went smoothly.
Warm regards,
Casa Argentina Team
Arrived next day as promised
Arrived next day as promised. Order complete, and well packaged. No complaints.
9 de abril de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Jane,
Thank you for your lovely feedback! We’re delighted to hear your order arrived next day as promised, complete and well packaged. No complaints is exactly what we aim for.
Un abrazo,
Casa Argentina Team
Resposta da Casa Argentina Limited
Hola Ben,
Thank you for your kind words! We’re delighted to hear you were happy with the speedy delivery and the products.
Warm regards,
Casa Argentina Team
Excellent products
Excellent products, fast dispatch and delivery. The only downside is that the delivery company left the parcel on the floor out6the house but isn't directly their fault.
1 de abril de 2026
Resposta da Casa Argentina Limited
Hola Veronica,
Thank you so much for your kind words and for the 5 star review. We’re delighted to hear you were happy with the products and the fast dispatch and delivery.
We’re sorry to hear about how the parcel was left. While we do rely on a third party courier, we really appreciate you mentioning this and we will follow it up with them to help improve the service.
Thank you again for your understanding and support.
Un abrazo,
Casa Argentina Team
everything was as expected
everything was as expected, quality of meat, punctual delivery, I will definitely buy again
1 de abril de 2026
Resposta da Casa Argentina Limited
Hola Cristina,
Thank you for your kind words! We’re delighted to hear everything met your expectations, from the quality of the meat to the punctual delivery.
We really appreciate your support and look forward to your next order.
Warm regards,
Casa Argentina Team
Resposta da Casa Argentina Limited
Hola Patricia,
Thank you for your feedback. We’re really pleased to hear you found the online ordering easy, the service efficient, and that your delivery arrived on time.
Un abrazo,
Casa Argentina Team
Perfect packaging and fast delivery
The empanadas and disks arrived frozen, perfect packing. We used the empanadas disk this weekend, they were delicious, highly recommended.
31 de março de 2026
Resposta da Casa Argentina Limited
Hola Gabriela,
Thank you so much for your kind feedback! We’re delighted to hear everything arrived perfectly packed and frozen, just as intended.
It’s fantastic to know you enjoyed the empanada discs and found them delicious — highly recommended means a lot to us!
Warm regards,
Casa Argentina Team
New purchase from Casa Argentina
I received my new purchase from Casa Argentina, very happy with all the products, everything on time and in perfect conditions.
2 de abril de 2026
Resposta da Casa Argentina Limited
Hola Gabriella,
We’re delighted to hear you’re very happy with your order and that everything arrived on time and in perfect condition. That’s exactly the experience we aim to deliver every time.
Thank you for your kind feedback — it truly means a lot to us.
Warm regards,
Casa Argentina Team
Excellent service and a great product
Excellent service and a great product. Very helpful arranging the delivery time, and the delivery was exactly as arranged! Excellent Alfajores, fresh, we enjoyed very much.
4 de abril de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Adam,
Thank you so much for your kind words! We’re delighted to hear the delivery was arranged exactly as needed and that you found the service helpful throughout.
It’s fantastic to know you enjoyed the alfajores — fresh and delicious just as they should be. We really appreciate you taking the time to share your experience.
Un abrazo,
Casa Argentina Team
Resposta da Casa Argentina Limited
Hola Mira,
Thank you for your lovely feedback! We’re delighted to hear you enjoyed the cuts of meat — an absolute treat is exactly what we aim for.
Un abrazo,
Casa Argentina Team
Gracias Casa Argentina
Love this place to buy great Argentinean goodies. Great customer service and prices along with speedy delivery, to feel just like home again back in Argentina, in the middle of Yorkshire.
2 de abril de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Eugenio,
Thank you so much for your lovely message! We’re really happy to hear that our products help bring a little taste of home to you, even in the middle of Yorkshire.
It means a lot to know you enjoy our Argentine goodies, and that you value our customer service, pricing, and speedy delivery. Messages like this truly motivate the whole team.
Thank you for your continued support and for being part of the Casa Argentina family.
Un abrazo,
Casa Argentina Team
Excellent authentic Argentinian products, excellent service. 🇦🇷🇦🇷🇦🇷
Ordered on Saturday, received on Tuesday. I was fortunate enough to meet Max and family when I was working as a Sommelier at Los Mochis London City. They are great people. Max really knows what he’s doing. A fantastic business, when you’ve lived in Buenos Aires for 11 years and you’re married to an Argentinian Psychologist, it’s wonderful to have these products in London. We ordered Chimichurri mix; vegan and meat empanadas; vegan and non-vegan alfajores.
Well done Max you’re doing a wonderful job. The best Argentinian product supplier.
De 10 todo…muchísimas gracias de corazón!!!
🇦🇷🇦🇷🇦🇷🍷🍷🍷
31 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Kevin,
Wow — thank you so much for such an incredible message. It truly means a lot to all of us.
It’s amazing to hear about your connection to Argentina, and after 11 years in Buenos Aires, that kind of praise carries real weight. We’re so glad the products lived up to expectations and that you’re able to enjoy those flavours here in London.
And thank you for your kind words about Max and the team — moments like meeting at Los Mochis make this journey even more special. It’s exactly what Casa Argentina is about: people, connection, and bringing a piece of Argentina to those who love it.
We’re really grateful for your support and for taking the time to share this.
¡De 10 todo…muchísimas gracias de corazón! 🇦🇷🍷
Un abrazo,
Casa Argentina Team
I have been ordering from Casa…
I have been ordering from Casa Argentina for some years now. What is great is you can choose your delivery date and the food is fab
28 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Kevin,
Thank you so much for your continued support over the years — it truly means a lot to us. We’re delighted to hear you enjoy being able to choose your delivery date and that you consistently love the food.
It’s customers like you who make what we do so rewarding, and we’re really grateful to have you as part of the Casa Argentina community.
Un abrazo,
Casa Argentina Team
This was the first time I had used Casa…
This was the first time I had used Casa Argentina. My partner is a proud Argentinian. He loved the empanadas and the alfajores. The service was excellent, the order arrived on time and packaged well, the ice had not melted. Will definitely order again from Casa Argentina.
28 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Laura,
We’re so happy to hear your first experience with Casa Argentina was such a positive one! It’s especially lovely to know your partner enjoyed the empanadas and alfajores — bringing a taste of home to proud Argentinians is something we truly care about.
We’re also glad everything arrived on time, well packaged, and that the ice kept everything in perfect condition. That attention to detail in delivery is really important to us, so your feedback means a lot.
Thank you for choosing us, and we’re delighted to hear you’ll be ordering again — we look forward to it!
Un abrazo,
Casa Argentina Team
E xcellent
All the products were of great quality (carne, chorizos, y cosas dulces), which made the birthday celebration feel very special. Thanks for excellent service.
28 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Alba,
Thank you so much for your lovely message! We’re delighted to hear that all the products — carne, chorizos, y cosas dulces — were of great quality and helped make the birthday celebration feel extra special.
It means a lot to us to be part of such occasions. Thank you again for your kind words and for choosing Casa Argentina.
Un abrazo,
Casa Argentina Team
Resposta da Casa Argentina Limited
Hola Leonardo,
Thank you for your kind words! We’re delighted to hear you found our service fast and reliable — exactly what we aim for.
Warm regards,
Casa Argentina Team
I Love Argentinian Meat
I Love Argentinian Meat and haven’t been able to purchase it in shops in my area for years.
I saw an advertisement on Social Media and placed my order.
The website is easy to use and you can choose your date for your delivery.
My Purchase arrived yesterday, it was very well packaged.
I haven’t yet tasted the Steaks, however we had the Black Pudding Sausages and they were the best ones I have ever tasted…. So looking forward to our Steak Dinner tonight.
Thank you Team Casa
26 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Deborah,
Thank you so much for sharing your experience with us. We’re really glad you found us and that the website and delivery options made things easy for you.
It’s great to hear your order arrived well packaged, and even better that you loved the black pudding sausages — “the best you’ve ever tasted” is an incredible compliment! We’re very excited for you to try the steaks tonight and hope they live up to expectations.
Thank you again for your kind words and for choosing Casa Argentina — it truly means a lot to us.
Un abrazo,
Casa Argentina Team
Great Place 👍
20 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hi Marcelo, Thank you so much for your ⭐️⭐️⭐️⭐️⭐️
Short and simple, but it means a lot to us 🙌
We really appreciate your support and we are so glad you think Casa Argentina is a great place 🇦🇷😊
Hope to see you again soon!
Warm regards, Max and Team
Great service
Great service. Decent amount of brands and choices to decide from. Super efficient delivery and even better packaging. Truly recommend!
12 de março de 2026
Avaliação não solicitada
Resposta da Casa Argentina Limited
Hola Cintia,
Thank you so much for taking the time to leave this lovely review.
It really means a lot to us to know that you were happy not only with the service, but also with the range of brands, the delivery, and the packaging.
We put a lot of care into every order, so reading a message like this genuinely makes our day.
Thank you again for your trust and recommendation, we truly appreciate it.
Warm regards,
Max and the Team at Casa Argentina
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.