Cashflows Avaliações 

123
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

awful service. stay well clear pays late always problems with them money never comes on time sometimes 1pm sometimes 6pm sometimes 11pm.

Avaliado com 5 de um total de 5 estrelas

This isn’t a review for Cashflows as such but more directed towards their amazing employee. On this occasion Mollie Gilchrist was very helpful. Made everything easy to understand and even give a few... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with. A lot more understandable to customers with no knowledge compared to other payment gateways. Alex our account manger is great any issues or queries sorted right aw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alex contacted us earlier in the year about moving to Cashflows and while we were a little sceptical at first I can honestly say its been one of the best decisions I've made. Next day settlement and n... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de pagamento
  2. também em
  3. Caixa Eletrônico
  4. Consultor Financeiro
  5. Processamento de cartões

Sobre Cashflows

Escrito pela empresa

Cashflows is a new breed of fintech payments company that makes it easy for small corporates and SMEs to accept card and digital payments – online, in store, and on the move.

Through our own acquiring platform and gateway, Cashflows provides a safe, secure ecosystem for processing payments right across Europe. Cashflows products and services are built with the latest technology and the future in mind, always to meet the specific needs of partners and customers.

We provide a range of options when it comes to payment types, as we know choice is important. Mobile payments, including Apple Pay, Google Pay, and PayPal, Virtual Terminal, and Pay by Link, provide alternative ways for customers to pay, which reduces cart-abandonment and increases conversions. Our payment gateway dashboard provides comprehensive reporting all in one place, ensuring that more options doesn’t mean more work.

With Cashflows, business is always personal. Our people work hard to understand our partners, customers, and industries, inside and out. Our people steer our business, transforming challenges, ideas, and technology into uncomplicated payments solutions that are easy to use and make perfect sense for businesses.

Visit our website Read our case studies Explore our blog Follow us on LinkedIn Watch our videos

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

123 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(123)

11 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

How to contact Customer support???

Doe`s anyone work in customer support??? Phone rings and lets yo know you are number1 in the que and that's it. Tried at least 8 times yesterday to get though. We are a small business and need access to our cash which is being held up for some reason and we cant get any answers. Very frustrating.

22 de maio de 2024
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Driven Competitions,

We’re so sorry to hear you have had a negative experience with us. Unfortunately, our team was unavailable to answer during certain times yesterday due to staff training, as indicated in our phone-line recorded message. There was the option to leave a voicemail, all of which we responded to same-day. Our Customer Support team had a call with you this morning to resolve the issue you have encountered with your account.

Do not hesitate to contact us should you need assistance in the future.

All the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Cashflows is a fresh change…

Cashflows has been such a fresh change to our business! Next day payments and great communication really helps a business grow

1 de maio de 2024
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Matthew,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

Avaliado com 1 de um total de 5 estrelas

Functionality to pay money out REMOVED!

Functionality to pay money out of the business account removed; support doesn't know how to make a payment but will send me a PDF! Not impressed.

17 de abril de 2024
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Dave,

We’re so sorry to hear you have had a negative experience with us. We previously sent out an email to all of our customers regarding this change, but understand it must be frustrating.

Unfortunately, we are struggling to identify your account with us so that a member of the team can get in contact and walk you through this process on a call. We will need more information to be able to help, so have sent you a request for information through Trustpilot.

If you would like to contact us yourself, please reach out to your account manager or call or email customer support at:

0330 128 9855
support@cashflows.com.

Kind regards,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

So easy to set up on my woo commerce store

Just moved my payment gateway over to Cashflows for my website, virtual terminal and pay by link. It was extremely easy to set up, just a very simple plug in on my Woocommerce store, entered a couple of codes and that was it! I love that I now have apple and google pay enabled at checkout, which is so convenient and quick for my customers. The "Cashflows Go" system is extremely clear and easy to use. I've been using the pay by link facility and it's really easy to use and customers have paid with ease and convenience. I use cashflows for my card machine acquiring too, so really pleased to have everything in one place! Money is in my account by 11am the next day, what more could you want?!
Special thanks to Emma Breadmore for helping in the first instance and to Ian Hazlewood and Jamie Smith for making the whole process simple and easy to get set up! Would highly recommend Cashflows!

7 de março de 2024
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Lauren,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll be sure to pass on the message on to the team as well.

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Great service provided by Reo from the…

Great service provided by Reo from the Support Team today! Not only he resolved my query very quickly but also took the time to kindly call to follow up and add extra clarification. It made me feel very well looked after and certainly showed that he went the extra mile to make sure I had everything I needed.

21 de novembro de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Mel,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Amazing

Thank you to Gary for his A1 service. Got us approved within a few hours and we had all the details to start taking payments at the start of the next business day!

Amazing

14 de novembro de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Frank,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Excellent company to deal with

Excellent company to deal with. A lot more understandable to customers with no knowledge compared to other payment gateways.

Alex our account manger is great any issues or queries sorted right away and no hassle at all. Customer service team also great aswell.

As above great company and a million miles apart from a previous gateway our company used would highly recommend cashflows and Alex. Thanks both

10 de agosto de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi KJ,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Alisa from Cashflows was FANTASTIC in…

Alisa from Cashflows was FANTASTIC in helping us set up as a new business - quick replies, very professional and a delight to speak to.

Low fees, EXTREMELY competitive service such as no rolling reserve and their portal looks great - payment data is presented in a clear and coherent manner unlike other companies.

10/10 so far guys - look forward to growing our business with you.

9 de junho de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi MM,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Alisa!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Have just switched over to Cashflows…

Have just switched over to Cashflows and am super impressed. Very easy onboarding experience and amazing service from Alisa, who has been incredibly helpful from the start. Hosted Payment Pages have integrated perfectly on our site (desktop and mobile) and the ability to customise the appearance is great. Everything is working well so far - very happy!

26 de maio de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi James,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Alisa!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Account Manager Is Great :)

We have been with Cashflows since the start of our Competition company there have been a few issues which where resolved fast by my account manager Alissa who is a real credit to the company. We are very happy with the service provided by them. The control panel is easy to use and we chose the daily payouts.

17 de maio de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Lee

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Alisa!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

New levels of Customer Service!

Cashflows has been our Company's Payment Processer for over 2 years. Their service is extremely reliable and capacity to successfully handle payments and process extremely prompt remittances is also excellent. Recently their customer service has been taken to another level by our new Account Manager Joseph, whom is ultimately why we feel obliged to leave a review. Joseph's genuine care, consideration, enthusiasm and diligence for his Clients is so refreshing. We've never had an Account Manager who goes as far as responding to any and all queries on Public Holidays, weekends and after hours regularly. It really is above and beyond the call of duty. A huge asset to Cashflows and to us as a Company to have someone with such genuine consideration and care for maintaining and building Client relationships.

16 de maio de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Paul,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Joseph!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Fantastic Payment Merchant

I’ve been working with cashflows for just over 6 months now and I can honestly say they are a breath of fresh air!

The fees are good, service is excellent and the reporting is brilliant.

I am so pleased I moved over to these guys!

11 de maio de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Jonny,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Joseph!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

What an extremely professional company…

What an extremely professional company to on board with. Alisa was extremely helpful, quick to respond and happy to provide any further assistance.. A credit to the Cashflows company :)

26 de abril de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Matt,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. I'll pass the message on to Alisa!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Cashflows have been great since day…

Cashflows have been great since day one, however I’d like to give a special mention to Joseph Anthony who went above and beyond to assist me with documents I required over the weekend.
Not only did he assist, he actually took time out to do it on Saturday… the day before he ran the London marathon!

Thank you so much Joseph.
Your help was very much appreciated.

22 de abril de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Jodi,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Joseph!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Great account manager

Just wanted to give a shout out to Joseph Anthony my account manager, who has been superb thus far, always takes my calls or calls me back straight away. Good Job

21 de abril de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Marc,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Joseph!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

On boarding was extremely easy

On boarding was extremely easy, I was a little worried that I would experience issues being a new system but we literally had ZERO.

Alex our account manager is extremely helpful and responsive and even gives us advice where needed.

Overall a fantastic payment processor and an even better team supporting it, thanks guys!

Onwards and upwards!

15 de março de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Ryan,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.
We will be sure to pass your message on to Alex!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Easy. Amazing. Supportive.

I needed to switch gateway providers as my old one didn't provide all the feratures I'd like and also had issues with scaling/high demand on busy days.

Cashflows are by far the easiest providers I've worked with out of the 4 I've been with previously.

Onboarding was flawless, docs provided and approved within the week.

Intergration was simple, quick and easy. Literally up and running within 5 mins of getting access to the plugin!

Support? ....we has some issues with our business bank account / ltd setup which caused issues within the cashflows system. In turn we then discovered a techinical fault and once it was in the hands of the correct team, this was also resolved quick and efficiently with minimal distruption. Literally couldn't of asked for better support.

Customer Service? Only one word for it and thats "Alex" Calls multple times a week to checkout on clients to make sure everythings ok and things are going smooth and there's nothing else we need.

100% recommend cashflows to anyone.

30 de março de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Jordan,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

I recently started a new business and…

I recently started a new business and was recommended to cashflows by a friend. I was then contacted by a gentleman called Alex Rossi who told me about the company and the process of joining.

Alex made it so simple and walked us through the whole process. Within a week we were up and running and the service is second to none.

We have now been operating for approximately six weeks and had no issues at all, Alex keeps in touch to make sure everything is going as it should be. We have had no issues at all and and our transactions are going to our account daily without any issues.

I would recommend any business looking for a payment solution should definitely consider using this company.

27 de janeiro de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi JF,

Thank you for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

Alex and Cashflows, Fantastic to work with..

Alex and Cashflows have been fantastic to work with. We moved to them as we weren’t happy with the provider we had and it’s been the best decision we have made. Alex is always just a phone call away and ready to help us with any questions or we had or set up issues we had. Great Company!

18 de janeiro de 2023
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment. We'll pass the message on to Alex!

Wishing you all the best,
Cashflows Support.

Avaliado com 5 de um total de 5 estrelas

I moved my payments from another…

I moved my payments from another provider who I could never get hold of. Since moving to Cashflows, Alex has sorted each of the few issues that I have had within 24 hours. Wouldn't hesitate to recommend it.

7 de dezembro de 2022
Avaliação não solicitada
logotipo da Cashflows

Resposta da Cashflows

Hi Russ,

Thank you so much for your feedback! We’re so glad to hear you have been enjoying your experience as a Cashflows customer and really appreciate you taking the time to leave us this comment.

Wishing you all the best,
Cashflows Support.

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