Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
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Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.
A empresa respondeu
I was very unsure about any card payment companies as my experiences have not been good. But Tap and Go have been amazing Kylie and Amira have gone out of there way to make things as smooth as possibl... Ver mais
A empresa respondeu
Amira was so helpful in helping me get the machine set up. Amira was so kind to also help us out with our previous card machine supplier problem she provided us much need information which will help... Ver mais
A empresa respondeu
I have been in contact with Kylie throughout the day, the customer service has been outstanding; friendly, polite and efficient. Nothing has been too much trouble. Kathryn
A empresa respondeu
We specialise is card payments and business cash advance, however we are not set up like your everyday corporate organisation or call centre. We are customer orientated, honest, a face front business to help your business grow, save and succeed.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been in contact with Kylie throughout the day, the customer service has been outstanding; friendly, polite and efficient. Nothing has been too much trouble.
Kathryn

Resposta da Tap And Go Ltd
Kylie has been fantastic with helping us switch over our merchant provider. Tap and go service have been brilliant. We have switched over our othee branch now aswell. Would highly recommend.

Resposta da Tap And Go Ltd
I was very unsure about any card payment companies as my experiences have not been good. But Tap and Go have been amazing Kylie and Amira have gone out of there way to make things as smooth as possible, with a complicated life I don’t have the time to mess about these ladies take all the stress out of it and make it easy to set up and the after care has been amazing. Thank you

Resposta da Tap And Go Ltd
Amira was a breath of fresh air and a true professional
Who encouraged me to sort out the virtual terminal and was there to guide me on my set up.
Highly recommend

Resposta da Tap And Go Ltd
excellent service by Amira Lengliz
very professional &dealt with efficiently

Resposta da Tap And Go Ltd
Amira was so helpful in helping me get the machine set up.
Amira was so kind to also help us out with our previous card machine supplier problem she provided us much need information which will help me greatly.
I really appreciated your help and thank you so much!

Resposta da Tap And Go Ltd
Kylie took my call and couldnt of been more helpful. Answered all my questions quickly and efficiently .. Great member of the team
Lewis @ on time tyres

Resposta da Tap And Go Ltd
Awful company , set you up with card machines that don’t work and payment providers that can’t process payments reliably then even though have only had two weeks to test out their services demand to charge you over £500 in cancellation fees.
I do not wish to leave my contact details. I have already dealt with someone from your complaints / management department who hasn’t been able to help me. Still charging me over £500 after causing me nothing but weeks of problems

Resposta da Tap And Go Ltd
Dealt with Carly Moore who was great and very helpful throughout. Despite the off issues she helped sort things out.

Resposta da Tap And Go Ltd
Had a pleasure of working with Ellie and she is fantastic. Always helpful and professional. Thank you Ellie!

Resposta da Tap And Go Ltd
Kylie is very helpful and is quick to sort out any queries that I have, she sounds very cheerful on the other end of the phone, which is always nice.

Resposta da Tap And Go Ltd
Kirsty was most help

Resposta da Tap And Go Ltd
Great service from Tap And Go Ltd. Jack was super efficient and very patient. So far so good. I am extremely happy with how easy they made it to switch to another provider. Thank you Jack.

Resposta da Tap And Go Ltd
Very easy to change our contract over. Jack made it very effortless and was extremely helpful. All emails were answered quickly and nothing was a problem. Very good Customer service and would highly recommend.

Resposta da Tap And Go Ltd
Simply amazing - from card machine lending options to quick fixes with any issues. Thank you team and Kylie today x

Resposta da Tap And Go Ltd
Christina has been so efficient and helpful with swapping over to a cheaper terminal and helping me getting it done quickly. I really appreciate her been mindful for a small business to try and save a bit of money each month ! Thankkyou very much !

Resposta da Tap And Go Ltd
Always a first class experience dealing with Tom at Tap&Go. Responsive, professional and friendly.

Resposta da Tap And Go Ltd
We have had some issues that TAP AND GO customer services have been helping us with and I have to say my experience with them has been outstanding.
Kylie Parkinson who I have been dealing with has been fantastic and I cant thank her enough for her help and support.

Resposta da Tap And Go Ltd
Excellent customer service from Kylie at Tap & Go. She enabled a swift resolution of a problem we were experiencing and maintained excellent communication throughout. Thank you Kylie!

Resposta da Tap And Go Ltd
A quick and easy process from the start, wouldn’t have been able to do it with Ellie and the communication she relayed to us daily. Kept us up to speed from the beginning and it was stress free!

Resposta da Tap And Go Ltd
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