Cashmere Boutique Avaliações 12

I ordered 2 cashmere woman’s robes for Christmas in 2 different sizes, not being certain of the fit. One fit well enough but my wife felt the fabric was scratchy and uncomfortable; the other robe was much too large.
Asked for return authorization from CB only to be told that the returns were outside the 15 day return window. No offer for credit. Apparently they don’t understand that items purchased for Christmas are not given until Christmas Day and may need to be returned. Apparently the 15 day return window starts at the time of purchase.
I will not be ordering from them in the future. Quality of the cashmere is mediocre.

Ordered a men’s robe for Christmas and it wasn’t delivered but of course I was charged. Sent an email to their customer service but still no response back. I used PayPal so will end up following up with them as well.

I have a business credit card that I never use for anything except paying utility companies phone companies Internet service providers etc. the one exception to that is corporate gifts Towards the end of November I bought a sweater and the very next day that card was defrauded for a sizable amount of money which was noticed by the bank and the card frozen by them I informed Cashmere boutique the day after I used their online service with my never used card & my info was sold to fraudsters. I never heard back.
3 weeks later with my brand-new card I used them again, this time before I had any other usage on the card. The very next day my card was defrauded again and this time only for hundred dollars on 'flipgive' but my connected email was handed out to spammers on the same day. So new card again. I've informed them again and heard nothing. Someone in their organization is selling customers online details to fraudsters. I've been very clear with my bank that the only source of this fraud is CB, but either way it appears the company is doing NOTHING to shut down THE FRAUD going on in their structure.

Customer in New York City

Ordered men’s black 3 ply jacket. NOT 3 ply. Maybe 1 ply if there is such a thing. I have about 20 2 and 4 ply sweaters. The ‘jacket’ is not even close to 2 ply. Thin like a tissue.

Order cashmere robe that was not soft as a Christmas gift. Floowed up on website for return request on Dec. 30 and got no response Followed up again on Jan 2 and was told we were out of the 15 day window for returns and would get a store credit. On Jan 6 we found the website indicated holiday returns are within 30 days, but they are not fulfilling requests until the 15th which is beyond the 30 day window. This company is shady.

I wish I had read the reviews before ordering. I purchased a pink shawl as a gift. The shawl bled all over and ruined a $400 dress. They did refund my money, but what about the ruined dress?

Purchased cashmere roll neck. Stated garment was top quality cashmere sale price $120 and original price as over $200.

Garment was trash - very very cheaply made thin cashmere, deliberately fluffed up during manufacturing process to make it look thicker. It would have pilled in a minute of wearing.

Don't buy from Cashmere Boutique. Lots of very good high quality cashmere available.

Everything that is written regarding this company is true. Do not do business with them. They are dishonest, they are thieves, they are petulant and feckless. DO NOT BUY FROM THIS COMPANY.

stay away from this company. dishonest, terrible return policy. rude and hostile staff. they screen all calls, do not return/respond to e-mails......buy elsewhere.

Terrible experience!!!! I ordered a baby blanket as a gift. It was left on the recipient's doorstep on a city street, never to be received, only stolen. ??? The company did not insure it, replace it, or refund my money.

TOTAL SCAM! Stay away from this company. Selling cheap knock offs that don’t even look like the images they’re using from other sites that are actually reputable such as nakedcashmere.com
They make returns impossible. I had to contest the charge with PayPal after receiving some bogus excuse for a sweater they had shown totally different on their site.
STAY AWAY!

Does not look like picture in listing, called customer service, spoke to Kathleen to request RMA, She requested all sorts of personal information, per policy, then could not help me, later referred me to web site, after not being able to tell me how to cancel back order, when I complained, she finially figured out how to get into that listing. She whined and whined, pull the tapes, I want everyone to listen to the conversation