Your customer service team is awesome. I would suggest having more staff to help answer phone calls. Customer service is becoming more impersonal when you could never physically speak with a live... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Your customer service team is awesome. I would suggest having more staff to help answer phone calls. Customer service is becoming more impersonal when you could never physically speak with a live... Ver mais
A empresa respondeu
I love this casino! I win here more than at most others and I've never had a problem withdrawing my winnings. GREAT bouses too!
A empresa respondeu
I came across Casinomax by accident, and wow! I'm glad I did. After a few hundred dollars in, I had the luck I've always dreamed about. Win after win, some small and some high. The customer service i... Ver mais
It was a long process to verify account after my account was already verified previously. Also why do I have to send pics of every card I have used? No one asks for the card when the money is going in... Ver mais
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Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Do not go here! I've been playing here for years with only 2 withdrawals made. I will deposit 50 dollars a week and 95 % of the time I will never even get over my deposit amount. I lose here constantly. Bovada I can win usually 40%-50 of my deposits. They will not take complaints seriously and just say it's bad luck. It truly has been a horrible experience playing here.

Resposta da CasinoMax
I've given this casino a few deposits over the years and its always the same deal. Straight to zero. Just my honest review. The games seem unusually tight no matter what you play. I've been playing online for 25 years so I have a little experience. Further whats up with the 40x playthrough just for accepting a bonus? Real casinos don't do that. I guess we online players are dumb for accepting this BS.

Resposta da CasinoMax
The management at this casino franchise did something to me that was absolutely despicable. I haven't played here for quite a long time only because of something that this casino (or their processor) did and then turned around and blamed me for it. The type of player that I am I periodically shut down accounts for cool down times. Well, there was one time in which, during one of those cool down periods where I had shut the casino account down that the casino's processor tried to charge my bank a duplicate charge that they had already charged several months prior. Well when I contacted customer service about it I was instructed that there was nothing that they could do about it. And the customer service rep said after he inquired with their cashier and that the instructions were for me to dispute the charge because it was a mistake made by their processor that had affected many hundreds of customers across the real-time gaming footprint. So I did just that as instructed. Well when I went to reopen my account I was told by their manager that I could not reopen my account because I had a charge back ...notwithstanding I had made thousands of dollars of deposits for years across all of their brands without issue and the amount that had the issue due to their processor mistake was roughly only about $35 to $75. When I explained to him that this was a mistake of their processor (THAT THEY WERE AWARE OF) and their customer service agent instructed me to do as I did and that I was only following the casino customer service instructions he simply said the decision was made and disconnected the call. And then did close all of my casino accounts across all of their sister brands. Absolutely despicable behavior and to this day I still cannot log in!
(Note: I do still have the evidence of the instructions from the CSR as stated above as well that was also ignored)
jwoods03

Resposta da CasinoMax
I was playing my favorite slot as usual and hit a Jackpot of $4500.00! No problem with the cash out, Great Games and I win pretty frequently, just have to know when to cash-out! But in all, I love this site and it's sister sites.

Resposta da CasinoMax
Deposits are made to boost your VIP status to supposedly get silver status(faster withdrawls). All lies and garbage. I have over 20,000 in 6+ pending withdrawls. All have been weeks to a month since first submission. Complete scam. All these other good reviews are garbage as well. Probably someone paid to write these reviews.

Resposta da CasinoMax
There is nothing bad to review with Casinomax. Payout is amazingly fast. Customer service is kind, professional and quick. Bennifits are great but could improve to be more rewarding for VIPclients. Games and website are always changing and improving. Cashier services are super and I love Blue Card choice. I love Casinomax

Resposta da CasinoMax
The new design of the website is great. The way you can just hit the X and it takes you back to where you were when you picked the previous game. The bonuses under 100% that have a $10 max bet don’t seem at all valuable to me. If it has to have $10 max bet, it seems like you should get a higher “match” That’s the only thing I can think of that would be “negative”. Everything else is all thumbs up. Username: 584rpeezy

Resposta da CasinoMax
Games are good but I have run into the same problem a couple of times which I do not think is fair. I get a bonus with a $10 bet limit. At times, I inadvertently bet more than I want and at that moment, any winnings I have are void. Can't you block betting over $10 instead?

Resposta da CasinoMax
Trusted RTG casino if you like those games. Only thing is their payouts that take many days to process, and many other online casinos offer faster/instant payouts nowadays depending on currency but if you enjoy RTG games it's a good option.

Resposta da CasinoMax
I finally got approved to withdraw my money but it took so long to get approved that I played and lost all of it back to you guys but I’m okay!

Resposta da CasinoMax
I have over a hundred grand in winnings and I can’t get ahold of anyone in chat email nothing. It says deposit before I can cash out. It will let me put everything in. But I can’t hit the pay button. I do believe this is a scam. Totally. No question. And it’s a hell of a loss. But I’m not just letting it go. I’m reporting them. If anything. May even take it further.

Resposta da CasinoMax
Playing the games have been awesome! But the customer service is terrible! I went on chat twice and supposedly spoke with someone by the name of Janet and all she could tell me was go deposit $50 the next time she told me go deposit 30 more dollars because I was gullible enough to deposit the $50 especially with the winnings I’m supposed to be receiving. I’ve tried to call I’ve tried to email and again I’ve went back to chat and I cannot get a response.! it is the worst Customer Service I have ever encountered with any of the gambling sites I have played on and I’ve played on a lot and I’ve won a lot. This one definitely I believe is a total fraud and I will be reporting and I will be refunded what money I did pay. Especially After this so-called Janet person kept telling me to go put money on the account so that I could cash out my winnings because that’s the only way I could cash it out!

Resposta da CasinoMax
No response to emails , can't withdraw, sounds like a bunch of scammers to me. Will probably never see my winnings.
Play somewhere else so you can at least withdraw some monies

Resposta da CasinoMax
Worst casino I've ever played. Aĺ they do is take your money.

Resposta da CasinoMax
Casino max slot games are good problem is when you win money. You have a hard time getting a withdrawal They just keep telling you. Theres currently a large number of people and the system will take some time to review. And ask you to be patient. Or you can deposit more money to up grade your states thats a poor way to treat your customers shouldn't matter if you deposit 50 or 1000 you win pay it out Sounds like they need to update their system. It's going on 23 days and I still haven't received a withdrawal. So don't expect to receive your winnings Any time soon? VERY DISAPPOINTED CUSTOMER

Resposta da CasinoMax
Well I have not cashed out yet but I'm wondering if I will have an issue withdrawing over $30,000 my experience has been wonderful playing . Never used bitcoin to withdraw exactly what requirements needed to get my money ??

Resposta da CasinoMax
I won $400000 and to my surprise I got paid within 24 hours. Unreal. Got a new BMW some cocaine and a dozen hookers to boot. Even had Karen the lady on customer support. Just flew to my new house and banged the nice lady. Wow

Resposta da CasinoMax
100% SCAM !
REPLY -to Casino Max representative.
You stole $30 from my bank account by misrepresenting a promotion. I thought I was depositing $30 into my bank account, instead I was stolen from. There was a countdown to your promo, so I didn't have time to create a user name & account. I'm very disappointed!

Resposta da CasinoMax
Refused to allow me to withdraw my winnings. SCAM!
I deposited $35 into my casino account via my bank card because I was having issues with my bitcoin wallet. Managed to increase my money to $50. Not a huge winning, but still good. I later tried to withdraw my winning via bitcoin. I had to first "verify" my account by uploading a copy of my drivers license, my debit card, and a bank statement. I spoke to multiple people who stated I would get my winnings once my account was verified. Only after this was all done was I told that I would not be allowed to withdraw via bitcoin since I deposited with a debit card. Then they told me that I would have to increase my winnings to $200 if I wanted to withdraw my money via bank transfer. No where on the cashier page when you are making a deposit does it stipulate this. When I mentioned this, they sent me a link to a "banking terms" that is not readily available anywhere on the casino website. When I told them I don't see the link, they said I would have to log out of my account to see it. Seriously!!
Stay away! Other better online casinos allow you to withdraw with any method available without all the hassle of uploading documents. CasinoMax is a scam!!!!

Resposta da CasinoMax
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