Your customer service team is awesome. I would suggest having more staff to help answer phone calls. Customer service is becoming more impersonal when you could never physically speak with a live... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Your customer service team is awesome. I would suggest having more staff to help answer phone calls. Customer service is becoming more impersonal when you could never physically speak with a live... Ver mais
A empresa respondeu
I love this casino! I win here more than at most others and I've never had a problem withdrawing my winnings. GREAT bouses too!
A empresa respondeu
I came across Casinomax by accident, and wow! I'm glad I did. After a few hundred dollars in, I had the luck I've always dreamed about. Win after win, some small and some high. The customer service i... Ver mais
It was a long process to verify account after my account was already verified previously. Also why do I have to send pics of every card I have used? No one asks for the card when the money is going in... Ver mais
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Estados Unidos
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
There's no problem depositing into your account. But if you try to cash in on your winnings, good luck to you. They required bank statements of my past credit cards which are no longer in my possession. I have not owned these cards for 10 years or more. Consequently, they declined my request to withdraw my winnings from the roulette table. If I could rate my experience zero stars, I would.
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You requested my username it is Schiffman101.

Resposta da CasinoMax
Good people , fast payouts as advertised. No jumping through hoops like ALOT of other sites. Very efficient

Resposta da CasinoMax
I can honestly say in the past 2 years I've played at dozens of online gaming sites and today I found that one really stands above the rest, Casino Max.
They have a well-designed site that even and not so text savy person such as myself, can maneuver very easily and very compatable on my mobile.
The games are smooth and quick without any issues and a wide variety of exciting games with a high RTP to play. The bonuses offered here are very generous and fair with easy to understand rules, if your inclined to use bonuses. Ive found they have really fast payouts as Ive cashed via bitcoin. I like that they kept me informed every step of the way from verification being completed, to pay out being approved and then sent. This all took place in the span of a few days and I received emails at every step. What sets Casino Max apart from the others in my opinion was this .. The Human Experience Ive recieved.
This is the only way I can describe it. When my thank you email was answered back, It was not answered by a bot but by a human being, one of a hard working team of people who truly just want you to have a great experience. I felt that as I was treated with such kindness and respect. This compelled me to write this review today. Mind you, I'd already recieved payout and they didnt have to respond to my email, but to my surprise, Jordon responded with such kindness and respect it made my day. I've played at a lot of casinos and yes, the instant payout places are great, but as I found out were lacking in one area.. showing customers that human side. Giving a great Human Experience
For me, Casino Max has Everything I want in online gaming establishment. Fast payouts. Fair and exciting games, mobile friendly, many bonuses and freebies and one extra I haven't found at any other online place as of yet. This Human Experience that made my day. Thank you Casino Max ❤️

Resposta da CasinoMax
Ive been A player at Casino max for a wile now...I love Casino max the games are great the odds are very fair..Ive had done a couple of withdrawal's and it went perfect The staff at casino max is Excellent very helpful in every way they make sure you are helped they go above and beyond to make sure what ever you need to know is taken care of they are an asset to the casino...I will continue to be a player at casino max for a long long time...Thanks to all of you for making my gameing experience Excellent...Kenny Gissi ...Acount kenny14807

Resposta da CasinoMax
Been great playing with you guys and appreciate fast pay outs . Mahalo be safe

Resposta da CasinoMax
Best online gaming. Excellent customer service, tons of games and fast payouts...

Resposta da CasinoMax
Love this casino. Always fair, excellent customer service, decent payout time frames.

Resposta da CasinoMax
Upon further review, I have come to realize there was an error on my part, my apologies. All is well and enjoying my playing at Casino Max.

Resposta da CasinoMax
Intuitive and smooth interface. Great game selection. Verification was a bit slow but customer service is solid

Resposta da CasinoMax
I love the site is legit. I actually won jackpot.

Resposta da CasinoMax
Never had any problems in casino max and all sister casinos. Customer support are very friendly and helpful. I try other online casino but I still come back here. Casino max and sister casino are my favorite, been playing here for years!

Resposta da CasinoMax
I LOVE your casino and your sisters! But it's hard for me to play there because for some reason, the primary card I use, is being rejected. Something about the country I live in isn't the same country as the card company's country. I dont know exactly. I'm very bothered by this. This particular card I am able to use to deposit at so many other casinos. That's why I don't understand the problem.

Resposta da CasinoMax
I really like the games. Loyalty chips would be ideal

Resposta da CasinoMax
Pour CASINOMAX mon mot de passe refusé dès la première connection. Je fais une demande de nouveau mot de passe qui doit me parvenir sur ma messagerie, aucune réponse ! Compte bloqué ! Evidemment sans réponse j'essaie plusieurs fois ne sachant pas qu'au bout de 3 demandes le compte est bloqué !
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