The website is easy to navigate, with relevant information available so that you can find the right parts to match your needs. A quick turnaround to receive the order, which comes well packaged.... Ver mais
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Veja o que dizem as avaliações
We received the fireplace when they said it would arrive, well packed and exactly what was shown in the pictures. Delivery guy very helpful. Only wish was that it had installation instructions to sho... Ver mais
Excellent customer service and product. Detailed confirmation of order, by email, within minutes. Telephoned within days to give a delivery date and one hour time slot. Goods delivered exactly... Ver mais
Great quality product and great service from website to delivery. I would definitely buy from this company again.
Detalhes da empresa
Escrito pela empresa
We supply fireplaces and stoves directly to the public from our website and also our showroom and warehouse in Heanor Derbyshire. We also have a good showroom with over 80 stoves and numerous fireplaces on display, for customers wishing to come and view our products. Fireplaces in Cast Iron, Limestone, Wood and Marble all on display and in stock for collection or delivery. Wood Burning and Multi Fuel Stoves from leading brands inc Dunsley, Parkray, Hunter, Hamlet, FDC, Gallery, ACR and Woodford. Come and visit us the kettle is always on.
Informações de contato
Unit 1-2 Thorpes Road Industrial Estate, DE75 7EE, Heanor, Reino Unido
- 01773 718718
- sales@castfireplaces.co.uk
- castfireplaces.co.uk
4,9
Excelente
2 mil avaliações
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An excellent product well packaged and…
An excellent product well packaged and simple to install
Well pleased with the finish on the wood
30 de março de 2024
Beautiful products with reasonable pricing
Mark at CastFireplaces answered all my questions promptly and gave me all the advice I needed before making my purchase.
I bought the Crown Cast Iron Fireplace and tiled black hearth.
Cast Fireplaces offered the best value for money I could find anywhere, and was delivered straight into my living room.
It's now been fitted and looks beautiful. Fully recommend
12 de março de 2024
Excellent product
Excellent product, delivered within a couple of days to the door
18 de março de 2024
Excellent customer service and product
Excellent customer service and product.
Detailed confirmation of order, by email, within minutes.
Telephoned within days to give a delivery date and one hour time slot.
Goods delivered exactly on time. Delivery driver polite and careful not to damage anything in the house.
Hearth, cast fire and marble surround high quality. Such an amazing price.
Fire looks very convincing when lit.
ASOLUTELY CANNOT FAULT THIS COMPANY.
29 de março de 2024
Price as advertised
Price as advertised, no hidden extras, good service, prompt and friendly delivery. Cannot find fault in the experience.
13 de março de 2024
We started out looking for a fire surround and spoke with a few company’s on eBay who were not interested.
We started out looking for a fire mantle and contacted cast fireplaces.co.uk by phone, such an easy company to deal with and completed the purchase. Delivered by courier at arranged 0630, unboxed and fitted a few weeks later. Outstanding quality piece of black granite 👏👏
9 de março de 2024
Brilliant Service
I had been looking at several sites online for a granite hearth. I chose Cast fire places as they had the nearest size hearth that we needed and I'm glad i did. The delivery guy arrived when they said he would long journey to where we live. As soon as my wife saw it her reaction was I LOVE IT LOVE IT LOVE IT says it all.
9 de março de 2024
Avaliação não solicitada
Replacement grate
I had struggled to find a replacement fire grate and contacted a number of specialists. Castle fires were by far the most helpful, detailed and useful getting me what I wanted and at a very good price. So I bought two. Highly recommended and delivery was awesomely fast.
4 de março de 2024
Granite Hearth
Collected the hearth that we ordered online. It was all packed up and ready for us. Well protected. Beautiful granite hearth. Would highly recommend
4 de março de 2024
Deleivered on time and as agreed
28 de fevereiro de 2024
Lovely fireplace and great service
Lovely fireplace, great service and good value. This is our second fireplace from CastFireplaces and the first one still looks great six years later. A great company to deal with.
27 de fevereiro de 2024
Helpful advice & prompt delivery
Helpful advice & prompt delivery
Competitive price and delivered exactly when they said that they would. The stove has just been installed today and looking forward to our first fire
9 de fevereiro de 2024
Lack of communication :(
The fireplace and hearth arrived as they should. Communication very latchy, otherwise would've given 5*.
12 de fevereiro de 2024
Resposta da CastFireplaces
Thanks for review,
Glad you are happy with the fireplace and hearth and arrived as they should.
Graham our Scottish delivery man did call me whilst at your property when delivering to ask if we had missed fireguard loading it on the van.
I said it was out out of stock and would be sent by DPD.
We do not arrange any delivery dates for Scotland as once Graham collects he sorts that out as he is a 3rd party. as he plans his own delivery runs.
Sorry you feel any information was lacking I know i have personally spoke to you twice and text about refund etc as you called me day after delivery asking if we could refund the fire screen.
I can assure you we certainly not cowboys and our delivery service is second to none.
3 Star Review I feel is a little harsh but we do take note you had to call twice but honestly i think every time you have contacted us by phone or text it has been dealt with in a professional manner certainly not a ramshackle operation.
Regards Mark
The fireplace looks amazing
The fireplace looks amazing. I forgot to order the grate, phoned up and spoke to a gentleman and it was delivered the next day ,extremely helpful and very nice to speak with.
3 de fevereiro de 2024
Fireplace
Delivered exactly as promised on time by pleasant courier. Goods in perfect condition. Very satisfied.
3 de fevereiro de 2024
Excellent product so far
Excellent product so far, one week in. The log burner arrived on time and was well protected. Polite delivery driver.
2 de fevereiro de 2024
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