The parts were just what I needed and arrived undamaged. One of the parts was out of stock despite the website letting me order it, however Rich from Stove Supermarket quickly emailed me to tell me ab... Ver mais
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Veja o que dizem as avaliações
Ian was very helpful when contacted. The only problem was one part of the order was not in the box but I’ve been assured it’s on the way. The part in question may have fallen out of the box as the par... Ver mais
Excellent email presales support and through to ordering. When the log burner arrived (Salamander hobbit non DEFRA) we were just like WoW! beautifully packed in a proper wooden transport container an... Ver mais
A empresa respondeu
Recently purchased some items to refurbish our Clearview stove. All parts were good quality. They had not been packaged well enough for shipping though so unfortunately some arrived damaged. The most... Ver mais
Detalhes da empresa
Escrito pela empresa
Stove Supermarket is a one-stop stove shop, offering a massive range of wood-burning, multi-fuel, gas, and electric stoves; a selection of outdoor living products, from pizza ovens to bbq's; flue pipes, flue liners, and twin wall flue systems; hundreds of stove spares, stove accessories, open fires, and much, much more! We have everything you need to install, maintain, and enjoy your new or old stove. All available online and under one roof.
Informações de contato
Snydale Road, S72 8RP, Barnsley, Reino Unido
- 01226 816 051
- sales@stovesupermarket.co.uk
- stovesupermarket.co.uk
4,8
Excelente
8 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 35% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The stove has not arrived yet so ...
The stove has not arrived yet so I can't really comment.
I live on an island so know it might be a bit longer ... But hopefully will arrive soon.
6 de outubro de 2026
Quick turnaround and well packaged
5 de outubro de 2026
Order went well however when fire…
Order went well however when fire bricks arrived 2 of the side panels were damaged at the edges through faulty packing. These were resent to me but the side edges still had a little damage.
2 de outubro de 2026
Absolutely brilliant customer service…
Absolutely brilliant customer service and very quick delivery.
Highly recommend and will definitely use again
2 de outubro de 2026
Unfortunately couldn’t use the glass as…
Unfortunately couldn’t use the glass as broken by the time it arrived, had to have a refund. This isn’t their issue it’s who supplied the glass and how it was packaged which was poor. They feel it was the delivery that was an issue.
28 de setembro de 2026
Ian was very helpful when contacted
Ian was very helpful when contacted. The only problem was one part of the order was not in the box but I’ve been assured it’s on the way. The part in question may have fallen out of the box as the parcel was damaged during delivery.
2 de outubro de 2026
Good service and communication
The parts were just what I needed and arrived undamaged. One of the parts was out of stock despite the website letting me order it, however Rich from Stove Supermarket quickly emailed me to tell me about the situation and gave me the option to cancel the order or wait for the part to be restocked, so good comms. The part was back in stock and delivered so fast I probably wouldn't even have noticed if they hadn't said anything!
1 de outubro de 2026
Great price
1 de outubro de 2026
Recommend
I think the whole stove business is expensive and it does take the shine out of having a new stove, the positive side is spare parts are available. I still would recommend.
1 de outubro de 2026
Resposta da Stove Supermarket
Thank you for your review and recommendation. We understand that the cost of owning a stove can add up, but we're pleased you appreciate the availability of spare parts.
We always aim to provide a good service and make it easy for customers to find the parts they need. Thank you for choosing Stove Supermarket.
Kind Regards
Great service and kept updated with…
Great service and kept updated with when product would arrive
1 de outubro de 2026
The baffle plate arrived when you said…
The baffle plate arrived when you said it would and all is good with the stove now.
29 de setembro de 2026
Delivery was fast and price good
29 de setembro de 2026
The glass arrived on time and the…
The glass arrived on time and the correct size
6 de outubro de 2026
Simple website
Simple website
Clear stove match
Competitively priced
Fast delivery
6 de outubro de 2026
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