This company asked us to pay proforma for an order and are now unreachable by phone or email.
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Veja o que dizem as avaliações
Large platters with lids. Terrific product good tight fitting lids making stacking easy. Reusable several times over. Fast free next day delivery. Can’t recommend highly enough.
Trying to get an answer on here as I have emailed, called and sent messages on social media and received no response.. Ordered 3rd of January and still have not received my order.. it's a shame rea... Ver mais
One item order was done out and delivered in a day the other two were not available for 3 days but sent straight away, unfortunately the delivery company (prime) was not up to the job and took 2 attem... Ver mais
Detalhes da empresa
- Fornecedor de Produtos Descartáveis
- Serviço de Buffet
- Fabricante
- Loja de materiais para empacotamento
- Loja de materiais para restaurantes
- Atacado
Sobre Caterline
Escrito pela empresa
Caterline is one of the leading UK manufacturers of catering disposables and specialise in making recyclable plastic sandwich platters and lids. The buffet platters and catering trays feature a firm clip closure to maintain freshness and a non slip base feature to minimise movement.Our black base platters and clear lids are made from recycled food grade rpet plastic and can be washed and reused many times over. Once finished with the platters are 100% recyclable and are an eco-friendly choice for caterers, restaurants, sandwich shops and hotels as well as birthdays, business events, weddings and Christmas parties.
The Caterline platters come in a range of sizes - Mini platters, Small platters, medium platters and Large platters and all are carried in stock at the Manchester site. The trays can be used for salads and sandwiches as well as meat and cheese selections, cakes and sweets and all kinds of party food
Additionally the food packaging manufacturer produces a 6 cavity platter which is ideal for afternoon teas and dips trays for crisps and nibbles and is a one stop shop for all your catering packaging needs! Apart from the food service trays & lids the packaging company also manufacture hinged lid sandwich wedges, cake slice packs and the Caterbox range of cold food salad containers at its Manchester site. Our catering disposable range are produced on high speed machinery and subject to rigorous quality controls to ensure the standards meet our high expectations
All of our products are available on a Next Day, fast delivery service to all UK postcodes and as the manufacturer we can ensure that our products are in stock and available at unbeatable prices.
Informações de contato
Wardley Industrial Estate, Priestley Road, M28 2LX, Manchester, Reino Unido
- 01617276356
- customerservice@caterline.net
- caterline.net
2,7
Ruim
214 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 55% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Didn’t receive my full order rang them
Didn’t receive my full order rang them
Up to find out what is happening with the rest of the order but they didn’t have a clue
21 de setembro de 2023
Resposta da Caterline
Sorry to hear about the delay. Unfortunately when a claim is made we need to revert back to our shipping service. They have confirmed that the parcel has been lost by them so we have despatched replacements to you. Thank you for your patience.
The website and ordering process is so…
The website and ordering process is so easy to use.
13 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Got what I asked for
20 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Always arrives rapidly and no damage to…
Always arrives rapidly and no damage to the box or contents
10 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Excellent service with a quick despatch…
Excellent service with a quick despatch and superior product. Thanks.
14 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
not ok
Everything was ok , but this time - i packed food for my client , and the lid was different size than base .It was terrible when cuatomer waiting and the medium size lid doesnt match medium size base …
13 de setembro de 2023
Resposta da Caterline
Thank you for your review. We do not seem to have had any issues with any other orders for medium platters. Please contact us and we will be happy to send replacements.
Good quality value for money quick…
Good quality value for money quick delivery
12 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Excellent next day delivery available…
Excellent next day delivery available when your stuck for platters. It means I can process larger orders at short notice knowing I have the packaging available
11 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Still waiting for order to arrive 8…
Still waiting for order to arrive 8 days later after saying next day delivery on the website.
6 de setembro de 2023
Resposta da Caterline
Hi Claire. So sorry to hear about this. The goods were despatched on time and we pay our couriers for a Next Day Service so ( providing you order before 2pm on Monday to Friday ) they should arrive Next Day as we state on our site. Our couriers are usually very reliable but on this occasion they have let us and you down. Have the goods arrived now ?
Please reply back to me directly if not - gary.briscoe@caterline.net
Easy ordering and quick delivery
Easy ordering and quick delivery. Good product. Replacing my previous platters.
10 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
We ordered some buffet trays with lids…
We ordered some buffet trays with lids a couple of days ago and were amazed at the very fast delivery time.
The price of the trays was also amazing.
All in all a very good company keeping the customer happy.
I would highly recommend.
Adrian
10 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Very quick delivery
6 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Product wad exactly what I wanted so…
Product wad exactly what I wanted so really happy
2 de setembro de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
On the last three orders I’ve placed…
On the last three orders I’ve placed they seem to have no stock,technical issues, or machine breakdowns I struggle that a company supposedly this large and products so popular don’t have some stock buildup or is just my bad luck??
31 de agosto de 2023
Resposta da Caterline
Thank you for your review ad sorry to hear about your issues. It does seem that you have been very unlucky as our products are replenished daily to ensure we remain in stock. We did have a major breakdown with one machine ( which has now been resolved) and this may have caused a delay to your order. The great news is that we had another new machine delivered last week in order to cope with the growing demand for our products.
The product was delivered quickly and…
The product was delivered quickly and efficiently will definitely used cater line again.
25 de agosto de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
Fast and reliable service well done
29 de agosto de 2023
Resposta da Caterline
Thank you so much for your fantastic review. It is much appreciated by the Caterline team .
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