Cazino Avaliações 29

O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I would totally give them 0 stars or even negative stars if possible, I noticed on all these other reviews they tell them to contact “live” support… WHAT A F’n JOKE??? Live Robot BS!! Pass these folks... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They could not possibly be any worse, avoid like the plague. They won’t like me redeem a measly 240 dollars despite the fact that I’ve uploaded over 5 documents proving that I’m the owner of the accou... Ver mais

A empresa respondeu


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

One good bonus to get you going then…

One good bonus to get you going then goes cold till ur out of money..

1 de abril de 2026
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Loren,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Avaliado com 5 de um total de 5 estrelas

I have always enjoyed cazino

I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with the gold. The game selection is amazing, playson, booming, no limit city, just to name a few. Customer service rocks!!

26 de março de 2026
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Jesse,

Thank you for taking the time to leave such a nice review!

If you need anything, we are here 24/7 and will be happy to help.

Until then, best regards!

Avaliado com 1 de um total de 5 estrelas

Total Scam Don't waste your time

It won't let me redeem on their site. I kept getting a no positive or negative transactions on this account message. So they tell me I need to contact support to have some link sent to me to cash out and add my bank details to it. Link seemed super shady. It even came up as a pay site a lot of acammers use. Well the link didn't work anyway. They said they would get back to me. Well now they claim my bank statement I sent doesn't match the address on my account. Well it DOES. THIS SITE IS A SCAM!

1 de março de 2026
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Heather,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 4 de um total de 5 estrelas

Customer Service was SUPER FAST WITH ME!!!

Wow the reviews here are really horrible, I'm very new so just reviewing based on Gameplay. I spent 10 for 20 and was winning well but then it just wouldn't hit anymore. After reading some of the reviews I'm scared to put more money but I'll think about it. I do see some have cashed out. New Casinos have some issues so I'm still going to do 4 stars because this isn't the first time I've lost on my first deposit. If I decide to play and deposit again and lose or win or cash out I'll update 5 stars. I'm not going to do less because I wasn't lucky. The games are fun but please do work on the win/lose ratio. I saw so many comments on customer service. I had to contact customer service and I actually spoke to someone really fast so I'm not sure what that's about. He was super nice and helpful and that's what got them 4 stars. I'll update 5 when I cash out. Test these for yourself sometimes. You can't always go by the reviews. I'm sorry to those who had such bad feelings. I hope that they reach out to their customers and pay them. It'll keep them with paying customers if they honor their payments. But I saw one complaint about having to play through, well most are like that. So you're not gonna like any Casino
Rate better to those who have cashed out. Thank you to great customer service!

2 de março de 2026
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Jessica!

Thank you for taking the time to leave us such a positive review!

We are very proud of our outstanding Customer Support team (Which Operates 24/7), and we are so happy to hear that your experience has reflected that.

We wish you a brilliant experience moving forward, if there is anything else you need, please do reach out!

Best regards,

Avaliado com 1 de um total de 5 estrelas

SCAM WILL NOT LET YOU WITHDRAW

Absolute scam WARNING! never put your own money into this site I bought $60 dollars of coins with my own money no bonus money nothing and turned it into a $126 playing roulette and I did all the verification they needed to redeem and then when I went to redeem they banned my account for "winning to much" basically the real reason was my betting patterns "violated terms of service" which is the dumbest thing I have ever heard do not play on this site they will never honor redeems!!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi D Hansen,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

👎Scam Scam Scam👎 don't waste your 💵 or⏰

They give you money for signing up but then you can't play that money they give you except on certain games for their playthrough requirements. Sounds like a rigged site I know they all are but this more than others. Don't waste your money or time. One more site I'll never go to again.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Douglas,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

I am formally escalating a withdrawal…

I am formally escalating a withdrawal processing error on my account.
I am fully KYC verified and have previously received multiple successful withdrawals to my verified bank account. Despite this, my most recent withdrawal was processed to an unverified prepaid card that was only ever used for deposits and is not a withdrawal-eligible method.
To be clear:
My account is fully verified
I have an established history of verified bank withdrawals
The prepaid card used was not verified and deposit-only
I did not request or authorize this withdrawal
Processing a withdrawal to an unverified, ineligible payment method constitutes an internal payout error and a failure of standard KYC/AML withdrawal controls.
I am requesting:
Escalation to Payments and Compliance
Written confirmation of the status and location of the misdirected funds, including the transaction ID and processing date
Reprocessing of the withdrawal to my verified bank account or restoration of the funds to my account balance for proper withdrawal
I expect written confirmation of escalation and next steps within a reasonable timeframe. If this cannot be resolved internally, I will proceed through formal external complaint channels.

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Jacqueline,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

Absolute waste of time and the whole…

Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me jump through HOOPS verifying my account just to deny me the refund (quoting their TOC of course) and say they will “look into” closing my account. Absolutely unacceptable. I plan to file a complaint everywhere I possibly can.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Kathryn,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

NO to Cazino

Customer service is a JOKE!!! you talk to this bot that repeats the same thing over and over. Won 1 time and after that couldn't even get a decent bonus. Games are sucky and you're going to be out of way more money than you win...even betting the minimum. Totally horrible 😡

26 de dezembro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Shunna,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

Is this site even active?

Is this site even active? Reviews are old and spaced out, and it won’t let me do anything. Keeps kicking me back to add my information but it’s already added so I’m just looking at a dead screen.

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 3 de um total de 5 estrelas

Mmm mehh

Wish they would finally update the game provider roster. Booming games, evoplay, onlyplay, ruby play etc

15 de novembro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Luis,

Thank you for this feedback.

We appreciate that you left a review, and if ever you need anything, please don't hesitate to reach out to support 24/7 via chat or email.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

Terrible scam site

Terrible scam site. They offer great bonus packages but limit you to very specific games.

5 de outubro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Jack,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

Crappy Support &!and crappy chances!!

I would totally give them 0 stars or even negative stars if possible, I noticed on all these other reviews they tell them to contact “live” support… WHAT A F’n JOKE??? Live Robot BS!! Pass these folks up and take your time & $$ somewhere where it’s a lil more appreciated and where you might actually have a chance to have fun…

7 de setembro de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Tiffany,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. You may access chat with an agent after passing through the bot flow.

Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

They lied just to get you to sign up if…

They lied just to get you to sign up if they're already lying at the sign up their problems I mean they're fake you're going to have problems cashing out everything else they say free $20 sign up no no no there is no sign up bonus you got to give them money to get a bonus if they're lying Straight Out The Gate it's normally a fake site and they're lying Straight Out The Gate

27 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Kendra,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

nonono-SAVE YOUR MONEY-nonono

absolutely do NOT trust this site the return to player from 40$ consecutive spins was 20cents

I was so furious to be intentionally cheated by a platform that I damn near shattered my phone.

What a joke

25 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Steve,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 2 de um total de 5 estrelas

Waiting on my issue to see if I get cashed out

Everything was going good until I was done verified. And then I got to the cash out it sayed I could only do a one every 24 hours. I spoke to support too twice tonight and nothing got resolved. I was supposed to have email hopefully soon. I will edit my review and give it a fair review. If I do end up cashing out and if I do I will consistently play the site. I do love all the games an like I said, I had a free roll in got lucky i will give it a 5 stars,But until then i cant give it more than 2.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Amelia,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

SCAM!!

If you buy a package, your playthrough is locked on that package and the site will not let you play through to another package until you've lost all your SC. This means if you buy a package and are below the redemption threshold, you have to lose all your SC even if you have 99 redeemable. Stupid system no other sweepstakes has used!

22 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Near,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 5 de um total de 5 estrelas

I just did the welcome promotion and I…

I just did the welcome promotion and I played for a while. Stuck to the games I like which this site has, I really don't know why this is rated low I got scared by the reviews and said let me give it a shot anyways. Im already risking money might as well take a bigger risk that wasn't even a risk. I played and got too 30 dollars did 5, 1 dollar spins and got lucky on my favorite game Super China Pots. I actually hit it and couldn't believe it of a dollar bet my first time trying a dollar bet, anyways cutting to the point I hit a big 430 dollars cashed out at 420 and just prayed after I provided them with what they needed I woke up with money in my bank. So I would say this site is safe and some people are just unlucky or can't read.

21 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hello Raul,

Thank you for taking the time to review us!

We are glad to see that your experience with Cazino has been a great one. Please feel free to contact us should you require any assistance; we will be more than happy to help!

Kind Regards,

Avaliado com 1 de um total de 5 estrelas

SCAM!!

I uploaded around $600 and once I got down under $100 they wouldn’t let me play and said I had to verify. I submitted the documents and 24 hrs later they still didn’t verify, therefore I can’t play or withdraw. Now I can’t even login. So I guess I’m just losing the money I still had on there? This is clearly a scam, do not play.!

16 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Abbey,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

Avaliado com 1 de um total de 5 estrelas

WASTED MY MONEY NO PAY OUT NO WINS

I put over a hundred but never win anything. While playing, you can tell that it’s really hard to hit the bonus or if ever you hit, the bonus/scatter is so small. I never taste the first withdrawal cause they were so greedy with the players. Be careful if you want to waste your money go play but if you wanna win go find some better casino sites. This one is a scam no wonder why their reviews are worst. My bad i didn’t read it first before i buy sc coins. NEVER AGAIN! Will never come back to this site!

2 de agosto de 2025
Avaliação não solicitada
logotipo da Cazino

Resposta da Cazino

Hi Cheenie,

Thank you for taking the time to review us.

To assist you with your query, we kindly ask that you contact us via Live Chat, available on cazino.com. Our team is committed to providing the best user experience, and our Customer Support department always strives to assist our users in a professional and courteous manner.

Please don’t hesitate to reach out if you need any further information or assistance.

Kind regards,

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