I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with... Ver mais
A empresa respondeu
I would totally give them 0 stars or even negative stars if possible, I noticed on all these other reviews they tell them to contact “live” support… WHAT A F’n JOKE??? Live Robot BS!! Pass these folks... Ver mais
A empresa respondeu
Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me... Ver mais
A empresa respondeu
They could not possibly be any worse, avoid like the plague. They won’t like me redeem a measly 240 dollars despite the fact that I’ve uploaded over 5 documents proving that I’m the owner of the accou... Ver mais
A empresa respondeu
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
One good bonus to get you going then goes cold till ur out of money..

Resposta da Cazino
I have always enjoyed cazino, they keep the gold coins flowing so there is never any pressure to pay to play. They have good packages that have double or triple the amount in Free SC to go along with the gold. The game selection is amazing, playson, booming, no limit city, just to name a few. Customer service rocks!!

Resposta da Cazino
It won't let me redeem on their site. I kept getting a no positive or negative transactions on this account message. So they tell me I need to contact support to have some link sent to me to cash out and add my bank details to it. Link seemed super shady. It even came up as a pay site a lot of acammers use. Well the link didn't work anyway. They said they would get back to me. Well now they claim my bank statement I sent doesn't match the address on my account. Well it DOES. THIS SITE IS A SCAM!

Resposta da Cazino
Wow the reviews here are really horrible, I'm very new so just reviewing based on Gameplay. I spent 10 for 20 and was winning well but then it just wouldn't hit anymore. After reading some of the reviews I'm scared to put more money but I'll think about it. I do see some have cashed out. New Casinos have some issues so I'm still going to do 4 stars because this isn't the first time I've lost on my first deposit. If I decide to play and deposit again and lose or win or cash out I'll update 5 stars. I'm not going to do less because I wasn't lucky. The games are fun but please do work on the win/lose ratio. I saw so many comments on customer service. I had to contact customer service and I actually spoke to someone really fast so I'm not sure what that's about. He was super nice and helpful and that's what got them 4 stars. I'll update 5 when I cash out. Test these for yourself sometimes. You can't always go by the reviews. I'm sorry to those who had such bad feelings. I hope that they reach out to their customers and pay them. It'll keep them with paying customers if they honor their payments. But I saw one complaint about having to play through, well most are like that. So you're not gonna like any Casino
Rate better to those who have cashed out. Thank you to great customer service!

Resposta da Cazino
Absolute scam WARNING! never put your own money into this site I bought $60 dollars of coins with my own money no bonus money nothing and turned it into a $126 playing roulette and I did all the verification they needed to redeem and then when I went to redeem they banned my account for "winning to much" basically the real reason was my betting patterns "violated terms of service" which is the dumbest thing I have ever heard do not play on this site they will never honor redeems!!

Resposta da Cazino
They give you money for signing up but then you can't play that money they give you except on certain games for their playthrough requirements. Sounds like a rigged site I know they all are but this more than others. Don't waste your money or time. One more site I'll never go to again.

Resposta da Cazino
I am formally escalating a withdrawal processing error on my account.
I am fully KYC verified and have previously received multiple successful withdrawals to my verified bank account. Despite this, my most recent withdrawal was processed to an unverified prepaid card that was only ever used for deposits and is not a withdrawal-eligible method.
To be clear:
My account is fully verified
I have an established history of verified bank withdrawals
The prepaid card used was not verified and deposit-only
I did not request or authorize this withdrawal
Processing a withdrawal to an unverified, ineligible payment method constitutes an internal payout error and a failure of standard KYC/AML withdrawal controls.
I am requesting:
Escalation to Payments and Compliance
Written confirmation of the status and location of the misdirected funds, including the transaction ID and processing date
Reprocessing of the withdrawal to my verified bank account or restoration of the funds to my account balance for proper withdrawal
I expect written confirmation of escalation and next steps within a reasonable timeframe. If this cannot be resolved internally, I will proceed through formal external complaint channels.

Resposta da Cazino
Absolute waste of time and the whole experience screams scam. I reached out to them to close my account and requested a refund of all purchases after I realized this was not a legit site. They had me jump through HOOPS verifying my account just to deny me the refund (quoting their TOC of course) and say they will “look into” closing my account. Absolutely unacceptable. I plan to file a complaint everywhere I possibly can.

Resposta da Cazino
Customer service is a JOKE!!! you talk to this bot that repeats the same thing over and over. Won 1 time and after that couldn't even get a decent bonus. Games are sucky and you're going to be out of way more money than you win...even betting the minimum. Totally horrible 😡

Resposta da Cazino
Is this site even active? Reviews are old and spaced out, and it won’t let me do anything. Keeps kicking me back to add my information but it’s already added so I’m just looking at a dead screen.

Resposta da Cazino
Wish they would finally update the game provider roster. Booming games, evoplay, onlyplay, ruby play etc

Resposta da Cazino
Terrible scam site. They offer great bonus packages but limit you to very specific games.

Resposta da Cazino
I would totally give them 0 stars or even negative stars if possible, I noticed on all these other reviews they tell them to contact “live” support… WHAT A F’n JOKE??? Live Robot BS!! Pass these folks up and take your time & $$ somewhere where it’s a lil more appreciated and where you might actually have a chance to have fun…

Resposta da Cazino
They lied just to get you to sign up if they're already lying at the sign up their problems I mean they're fake you're going to have problems cashing out everything else they say free $20 sign up no no no there is no sign up bonus you got to give them money to get a bonus if they're lying Straight Out The Gate it's normally a fake site and they're lying Straight Out The Gate

Resposta da Cazino
absolutely do NOT trust this site the return to player from 40$ consecutive spins was 20cents
I was so furious to be intentionally cheated by a platform that I damn near shattered my phone.
What a joke

Resposta da Cazino
Everything was going good until I was done verified. And then I got to the cash out it sayed I could only do a one every 24 hours. I spoke to support too twice tonight and nothing got resolved. I was supposed to have email hopefully soon. I will edit my review and give it a fair review. If I do end up cashing out and if I do I will consistently play the site. I do love all the games an like I said, I had a free roll in got lucky i will give it a 5 stars,But until then i cant give it more than 2.

Resposta da Cazino
If you buy a package, your playthrough is locked on that package and the site will not let you play through to another package until you've lost all your SC. This means if you buy a package and are below the redemption threshold, you have to lose all your SC even if you have 99 redeemable. Stupid system no other sweepstakes has used!

Resposta da Cazino
I just did the welcome promotion and I played for a while. Stuck to the games I like which this site has, I really don't know why this is rated low I got scared by the reviews and said let me give it a shot anyways. Im already risking money might as well take a bigger risk that wasn't even a risk. I played and got too 30 dollars did 5, 1 dollar spins and got lucky on my favorite game Super China Pots. I actually hit it and couldn't believe it of a dollar bet my first time trying a dollar bet, anyways cutting to the point I hit a big 430 dollars cashed out at 420 and just prayed after I provided them with what they needed I woke up with money in my bank. So I would say this site is safe and some people are just unlucky or can't read.

Resposta da Cazino
I uploaded around $600 and once I got down under $100 they wouldn’t let me play and said I had to verify. I submitted the documents and 24 hrs later they still didn’t verify, therefore I can’t play or withdraw. Now I can’t even login. So I guess I’m just losing the money I still had on there? This is clearly a scam, do not play.!

Resposta da Cazino
I put over a hundred but never win anything. While playing, you can tell that it’s really hard to hit the bonus or if ever you hit, the bonus/scatter is so small. I never taste the first withdrawal cause they were so greedy with the players. Be careful if you want to waste your money go play but if you wanna win go find some better casino sites. This one is a scam no wonder why their reviews are worst. My bad i didn’t read it first before i buy sc coins. NEVER AGAIN! Will never come back to this site!

Resposta da Cazino
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.