CCTV Direct (UK) Limited Avaliações 1.683

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The second part of my overall purchase meant that CCTVDirect substituted two cameras - upgrades to the ones I actually thought I wanted - which caused me quite some concern. However, having... Ver mais

Avaliado com 5 de um total de 5 estrelas

CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de sistemas de segurança
  2. Loja de Alarmes Antifurto
  3. Empresa de TV a Cabo
  4. Fornecedor de Alarmes de Incêndio
  5. Radar
  6. Loja de equipamentos de segurança

Escrito pela empresa

At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.

High Quality Products

Escrito pela empresa

CCTV Direct Online supplies High Quality Products
We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.

Trade Perks Just Got Better!

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.

Reliable service, top brands, and unbeatable trade perks.

Informações de contato

Promotion box for CCTV Direct (UK) Limited

New AI CCTV Camera Just Launched!

Discover latest Hikvision AI-powered cameras for next Level Security.

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 52% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Fantastic fast service

Fantastic fast service! Shipped out same day.
Thank you

4 de fevereiro de 2026
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Resposta da CCTV Direct (UK) Limited

Thank you for the great feedback!
We’re really happy to hear you were pleased with the fast service and same-day dispatch. Thanks for choosing us, and we hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Supportive team

Supportive team, serving well.

3 de fevereiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your kind review!
We’re glad you found our team supportive and the service helpful. Your feedback means a lot to us, and we’re always here to help!

Avaliado com 5 de um total de 5 estrelas

No regrets!

Great Service Excellent products!

3 de fevereiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you so much!
We’re delighted to hear you had a great experience and loved the service and products. No regrets is exactly what we like to hear! Looking forward to serving you again

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, knowing the camera would arrive a day late they phoned me to let me know about it.

3 de fevereiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your excellent review!
We really appreciate your understanding, and we’re glad our team kept you informed about the delivery. Clear communication and good service matter to us—thanks for choosing us!

Avaliado com 5 de um total de 5 estrelas

Perfect

Delivery was on time. Product was undamaged.

2 de fevereiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your review!
We’re happy to hear the delivery was on time and the product arrived in perfect condition. Thanks for choosing us—we appreciate your support!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, with help to choose correct product. Competitive prices & delivery

26 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you very much for your great feedback! We’re delighted to hear that you were happy with our customer service and that we could help you choose the right product. Offering competitive prices along with fast and reliable delivery is exactly what we aim for. We really appreciate your support and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

The stuff is very helpful

The stuff is very helpful, they can solve properly any issue.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you so much for your kind feedback! We’re really glad to hear you found our team helpful and that we were able to resolve your issue properly. Providing clear support and making sure our customers are fully satisfied is always our top priority. We truly appreciate your support and look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your great feedback! We're glad your order arrived quickly and that you're happy with the item. We appreciate your support and look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Best price on line for what I wanted, prompt delivery

Best price on line for what I wanted, good Web site, prompt delivery.

27 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your fantastic feedback! We're delighted to hear you found the best price, had a good experience on our website, and received your order promptly. Your support means a lot to us, and we look forward to serving you again.

Avaliado com 5 de um total de 5 estrelas

Hilook indoor plug in Camera

I purchased the Hilook indoor plug in Camera. Very easy to set up and add to the app. Great value and good camera for the cost. Fast delivery. Would definitely recommend both the item and company.

25 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks so much for the amazing feedback! 😊 We're glad you found the HiLook camera easy to install and great value for money. Fast delivery and happy customers are what we aim for! Really appreciate you recommending both the product and us.

Avaliado com 5 de um total de 5 estrelas

Goods as advertised and delivered…

Goods as advertised and delivered within time frame.
Recommended

22 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your positive feedback! We're pleased to hear the goods matched the description and arrived within the expected time frame. We appreciate your recommendation and your support.

Avaliado com 4 de um total de 5 estrelas

Fast delivery,

Fast delivery,
But ordered a ca1230 battery but I received a sp1230 battery.

24 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thanks for your review! We're glad the delivery was fast, but we sincerely apologise for the battery mix-up. That’s not the experience we want for our customers. Please get in touch with us and we’ll arrange the correct item or a solution right away.

Avaliado com 4 de um total de 5 estrelas

good pricing.

2 de dezembro de 2025
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your feedback! We're glad you’re happy with our pricing and appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Easy ordering

Easy ordering
fast delivery
Good items

14 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your great feedback! We're pleased you found the ordering process easy, received fast delivery, and were happy with the items. We appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Quick delivery time and great prices

Quick delivery time and great prices. Will certainly be using them again

21 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your kind feedback! We’re thrilled to hear you enjoyed our quick delivery and competitive prices. Your support means a lot, and we look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Reliable

Great company. I’ve used them several times. Never let me down

20 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your continued support and for taking the time to leave this review. We’re delighted to hear that you’ve had positive experiences with us each time and that we’ve been able to meet your expectations. Providing reliable service is very important to us, and your feedback means a lot. We look forward to helping you again with your future orders!

Avaliado com 5 de um total de 5 estrelas

Good service and and quick delivery

Good service and and quick delivery

15 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you so much for your kind words! We’re really happy to hear you were pleased with both our service and the quick delivery. We work hard to make sure every order is handled smoothly and reaches our customers as fast as possible. We truly appreciate your support and look forward to serving you again in the future!

Avaliado com 5 de um total de 5 estrelas

Very easy to select the product I…

Very easy to select the product I wanted from the description and to order and pay. Item arrived as expected, and works well.

13 de janeiro de 2026
logotipo da CCTV Direct (UK) Limited

Resposta da CCTV Direct (UK) Limited

Thank you for your great review!

We’re really pleased to hear that you found the product easy to choose and that the ordering process was smooth from start to finish. It’s exactly the experience we aim to provide.

Glad to know the item arrived as expected and is working well for you. We truly appreciate your support and hope to serve you again soon!

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