Dangerous product almost causing a house fire, 20 days later still unresolved and only offering to replace a plug, nevermind the damage caused! Give timelines they don’t stick to and little customer... Ver mais
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Veja o que dizem as avaliações
I decided to replace the cartridge in my leaking mixer tap. I removed the said cartridge and took it to several specialist plumbing suppliers, all of whom were unable to help, as they did not have the... Ver mais
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I cannot praise this company highly enough. I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit. The engineer c... Ver mais
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CDA have been great, purchased a new electric hob for a great price. Had some issues during installation and called them and they sent an engineer out straight away. The issue was fixed very quickly,... Ver mais
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Detalhes da empresa
Sobre The CDA Group Ltd.
Escrito pela empresa
British heritage since 1991
Founded in Nottinghamshire, England in 1991, CDA have built a reputation for affordable, stylish, ingenious and award-winning kitchen appliances that consistently deliver great results. Our British heritage remains strong with a Nottinghamshire head office and a local workforce.
Customer care
We have our very own UK based Customer Care team at our Nottinghamshire head office, made up of highly knowledgeable and experience people on hand 6 days a week to support you throughout the lifetime of your product. We are proud that our service teams pursue continuous improvement, with independent reviews from genuine customers closely monitored and feedback actioned, with the goal of always delighting you, our customer.
Ingenious products
CDA products are designed and tested by a team of some of the UK’s most experienced appliance experts, drawing inspiration from around the world to create products exclusively for British and Irish kitchens.
Quality and warranty
Our products are subject to stringent quality controls with our on-site testing laboratory ensuring only safe, reliable products are brought to market. This confidence in quality is backed by our free 5 year parts and 2 year labour warranty to give you complete peace of mind.
Informações de contato
The CDA Bulding, Harby Road, Langar, Nottinghamshire, NG13 9HY, Reino Unido
- 01949 862012
- customer.care@cda.co.uk
- cda.co.uk
4,1
Muito Bom
7 mil avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely staff, easy to arrange appointment and excellent service
Our less than 1 year old Wine cooler suddenly kept heating so I contacted CDA and liaised with Connor who got me booked in for an engineer. Darren the engineer was friendly and knowledgeable and was able to replace the compressor part. Very happy with the service received.
14 de abril de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Good Morning Lydia,
We appreciate you sharing your experience, thank you.
Its wonderful to hear that Connor & Darren were friendly & helpful. I will pass your feedback over to them both.
Mick the hero…
Mick did a great job superb rescued the sock that got stuck in the filter and gave tips on how to svoid further occurences. Ticket no 17135
14 de abril de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Good Morning.
Thanks for leaving us such a wonderful review!
We're glad Mick was able to help you and he really appreciates your kind words.
Communication good and arrived on time…
Communication good and arrived on time and undamaged
14 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning Mrs Warman,
Thanks for leaving us such a lovely review.
I'm delighted to hear you were impressed with our service.
Very helpful and accommodating
Very helpful and accommodating. Lovely staff member
10 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning,
Thank you for leaving such a lovely review, our case handler Nicola will be delighted with your comments.
We're really glad we were able to help.
Engineer arrived on time and wa very…
Engineer arrived on time and wa very polite and helpful.
13 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning Christine,
Thank you for the 5 star review. We’re so glad to hear that you have had a great experience with us.
Efficient and quick - good communication
Prompt response. Good communication, efficient service. Job done!
8 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning,
Thank you for leaving us such a positive review, we really do appreciate it.
repair new faulty extractor
New extractor delivered faulty (after previous engineer visit), engineer came to fix but unable to. Product no longer available after being installed a year ago.
20 de março de 2026
Resposta da The CDA Group Ltd.
Good Morning,
We are sorry to hear about some of the issues you've experienced with your CDA Extractor fan.
I can see a alternative model has since been sent to Pathfinder along with a extra chimney section for them to install.
If you wish to discuss this further please do contact us directly on 01949862012.
Thank you for your patience & taking the time by leaving us your review.
Great service
Great service, on time, identified issue straight away, part fitted quickly and Oven working great again thanks Danny
9 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning Sam,
Thank you for leaving a 5 star review, its wonderful to hear of the excellent service provided by our engineer Danny.
Service was fantastic
Service was fantastic, very polite and accommodating, quick fix on oven and is working as good as new. Very friendly service, would recommend 10/10
10 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning,
Thank you for your feedback & 5 * rating.
Your comments have been passed over to the team, I know they will be delighted with your comments.
The engineer fixed my problem and…
The engineer fixed my problem and heceas very polite
9 de abril de 2026
Resposta da The CDA Group Ltd.
Good Morning,
We appreciate the feedback, thank you.
We're delighted you were impressed with our engineer and we value your input greatly.
The CDA Experience
The whole process , from reporting the issue to the engineer arriving to rectify it , communication from CDA was second to none , I was informed every step of the way , the engineer was brilliant, professional, and knowledgeable
The whole experience was brilliant , thank you
9 de abril de 2026
Resposta da The CDA Group Ltd.
Hi David,
Thank you so much for your post and sharing your positive experience of CDA. Katie your Case Handler and Graham your engineer will both be thrilled.
Quick to respond and resolve the issue
Quick to respond and resolve the issue. No issues with the company
Staff were friendly, professional and helpful. They gave a call before to say they would be half an hour.
An excellent service!
9 de abril de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Mrs Towler,
Thank you for taking the time to share your experience with CDA with us and for your lovely feedback.
Great ser vice from phoneing cda to…
Great ser vice from phoneing cda to letting me know when the engineer was on is way i would give them 10/10
30 de março de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Denise,
Thank you for your post. Heather your Case Handler and Graham the Engineer that looked after you will be so happy with your feedback.
Had a problem with my CDA oven in one…
Had a problem with my CDA oven in one of our holiday cottages , rang the helpline and Olivia ( Liv) was on the ball and emailed me with instructions sent in 10 mins. Followed up with a telecon with Chloe who talked me throught it all. Factory reset required and implemented with their help....marvellous. Thank you and cottage back up and running. This is customer service as it should be 👍
8 de abril de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Hi Stephen,
I have passed your compliments onto Liv and Choe both of whom will be so pleased with your comments.
Appalling service.
Appalling service.
Fault and exact details of problem reported in mid Feb. Reference 701204
Engineer booked initially on dates I specifically informed were not not possible.
Rebooked appointment 23/3 and engineer arrived with incorrect part which has been left with me.
Zero contact since that appointment despite two calls to chase.
I’m totally in the dark regarding what is happening.
23 de março de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Good Afternoon Simon,
I am so sorry for the terrible service you have experienced with us. We do not have a CDA engineer currently in your area so we have been working with one of our Service Partners which should be seemless. I can see your Case Handler has been chasing them for an update and he will come back to you asap. I will be taking this up with our Service Partner aswell to understand what has happenend and to review.
The engineer who visited to deal with a…
The engineer who visited to deal with a problem was very good - professional and friendly.
7 de abril de 2026
Resposta da The CDA Group Ltd.
Good Afternoon,
Thank you for your feedback Kevin will be delighted.
Our washing machine is leaking
Our washing machine is leaking. Firstly making lots of foam, and after water and foam all over the kitchen.
Booked engineer, he came looked into machine said there is nothing wrong. At least he was not able to see, I showed him pictures that it was heavy leak from everywhere. He said he does not have time to wait for full cycle of the washing machine. And advised me to change washing pods to powder.
And we paid £150 (or smth like this) for this advise. Machine is still leaking.
Honestly, easier to buy new washing machine than pay for such poor service.
7 de abril de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Good Morning Mariana,
Thank you for your feedback, your comments are very much appreciated and they will be fed back accordingly.
I can see our engineer did advise regarding the detergent pods & cleaning process. However if this has not resolved the issue please do contact us directly on 01949862012 & we will be happy to re-attend.
Excellent service from start to finish😎
7 de abril de 2026
Resposta da The CDA Group Ltd.
Thank you so much for your feedback.
Very helpful and the part was delivered…
Very helpful and the part was delivered within the time stated. Would not hesitate to contact again if needed.
7 de abril de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Sheila,
Thank you for your feedback I will pass your compliments onto our parts team.
I was giving clear instructions.
2 de abril de 2026
Resposta da The CDA Group Ltd.
Good Afternoon,
Thank you for your post. I am sorry that your feedback with regards the visit date was not communicated effectively . I have passed your comments onto our planning team to review.
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