I had an amazing experience with the customer service of Ceduce. I had ordered 2 oils with a bag that was never delivered. And when i scanned the not home code my order was not found. Eventually i dec... Ver mais
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Veja o que dizem as avaliações
Voor alle dames: koop de haarolie van Gisou, veel beter! Niet tevreden met het retourbeleid van Ceduce. Ik wilde retourneren, olie was uiteraard niet gebruikt en alle originele briefjes/verpakkingen... Ver mais
A empresa respondeu
Ik gebruik de olie nu zo’n 3 maanden 2xpw en mijn haaruitval is aanzienlijk verminderd! Ik verlies veel minder haar met douchen. Ook is mijn haar zachter en komt er allemaal nieuwe haargroei door :) d... Ver mais
A empresa respondeu
Customer service reageert snel en helpt bij vragen! Product was snel geleverd. Ik merk na een aantal maanden consistent gebruik echt verschil in volume. Mijn haren voelen ook veel beter en gezonder aa... Ver mais
A empresa respondeu
4,5
Excelente
24 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very nice customer service
19 de maio de 2026
Avaliação não solicitada
Amazing customer service
I had an amazing experience with the customer service of Ceduce. I had ordered 2 oils with a bag that was never delivered. And when i scanned the not home code my order was not found. Eventually i decided to email customer service and they helped me very good and i was told my package was sent back. So then the person from CS sent my package out again and i had it within that week. I was happy with the service bc sometimes customer service can be a bad experience but not with Ceduce 🫶.
30 de abril de 2026
Avaliação não solicitada
Resposta da Ceduce
Hi Suzane,
Thank you for your kind review. We’re really happy to hear that you had a positive experience with our customer service and that we were able to resolve the situation for you quickly.
We are always here if you need any help in the future! 💛
Sending love,
Team Ceduce
Snelle levering en een super goede…
Snelle levering en een super goede haarolie!!
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Ceduce
Hi Kelly,
Dankjewel voor je review. We zijn blij om te horen dat je zo tevreden bent met de levering en de haarolie. Veel plezier ermee! 🤍
Liefs,
Team Ceduce
great efficient customer service
There was a shopping problem with DHL that sent the package to New Zealand instead of Switzerland, but the customer service was quick to answer and sent a replacement without any issues and I received it quite quickly.
20 de outubro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Lucie,
Thank you for sharing your experience with the customer service. We’re glad we could sort everything out quickly and that your replacement reached you without any issues.
We can’t wait for you to discover more of Ceduce in the future! 💛
Sending love,
Team Ceduce
I am using this oil for a few years now…
I am using this oil for a few years now and I LOVE IT! Can’t imagine my life without it
21 de outubro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Sarah,
Thank you for your kind words! We’re happy to hear that you love the Echanting Hair Oil Treatment and that it has become a part of your routine!💛
Sending love,
Team Ceduce
Uso l’enchanting oil da anni e mi trovo…
Uso l’enchanting oil da anni e mi trovo veramente bene
13 de setembro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Giulietta,
Thank you for your kind words! We’re so happy to hear that you’ve been enjoying our Enchanting Hair Treatment Oil for years.
We look forward to continuing to be a part of your haircare journey! 💛
Sending love,
Team Ceduce
Heel veel babyplukjes gekregen op de…
Heel veel babyplukjes gekregen op de plekken waar ik het nodig had! Echt geen enkele andere haarolie heeft dit gedaan bij mij. Heel blij mee
12 de setembro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Nadia,
Bedankt voor het delen van je ervaring. Wat fantastisch om te horen dat je zoveel babyplukjes ziet groeien! Dat is precies waar we het voor doen. Super fijn dat Ceduce voor jou het verschil maakt!
We kijken ernaar uit om samen nog veel mooie resultaten te bereiken! 💛
Liefs,
Team Ceduce
Hele fijne haarolie
Ik ben heel tevreden over de haarolie van Ceduce. Mijn haar is langer en gezonder dan het ooit geweest is. Ik heb nu voor de derde keer een bestelling gedaan en de flesjes gaan ook lang mee.
12 de setembro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Jessie,
Wat geweldig om te horen dat de haarolie je zo goed heeft geholpen! Bedankt voor je lieve woorden. We hopen dat Ceduce een vast onderdeel blijft van je haarverzorgingsroutine.
We waarderen je steun en vertrouwen enorm! 💛
Liefs,
Team Ceduce
I was very pleased with the hair oil…
I was very pleased with the hair oil from Ceduce. I saw quick results in a short amount of time. Additionally, the scent is very pleasant. I'm extremely satisfied with the product and the delivery.
10 de junho de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Dilosh!
Thank you for your honest review. We appreciate you taking the time to share your experience!
We’re happy to hear that you’re enjoying our hair oil! It’s great to know you’ve seen results quickly and that you like the scent as well. Thank you for your trust in Ceduce and for your kind words.
Best regards,
The Ceduce Team
Love the products!
Love the mini one! It’s perfect to take with me on vacation. I have two of the Ceduce hair claws and I really like them, they stay in my hair perfectly and also look super cute!
12 de julho de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Aya,
Thank you for your lovely review! We’re happy to hear that you love the mini, it’s definitely a travel essential!
Thank you for your support and trust in Ceduce! 💛
Best regards,
The Ceduce Team
Amazing oil for hair growth
Amazing oil for hair growth, pleasant smell and great customer service. Will definitely order again!
12 de julho de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi,
Thank you for sharing your experience with us. We’re happy to hear that you’re enjoying the Enchanting Hair Oil Treatment.
We hope Ceduce will continue to be a part of your hair care journey! 💛
Sending love,
Team Ceduce
Fijne olie en de levering verliep…
Fijne olie en de levering verliep zonder problemen.
9 de julho de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Emmy,
Bedankt voor het delen van je ervaring. Fijn dat zowel de levering als het resultaat je bevallen.
Enjoy your hair care journey! 💛
Liefs,
Team Ceduce
Top product!
Customer service reageert snel en helpt bij vragen! Product was snel geleverd. Ik merk na een aantal maanden consistent gebruik echt verschil in volume. Mijn haren voelen ook veel beter en gezonder aan!
23 de junho de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Sanne,
Bedankt voor je fijne woorden! Geweldig om te horen dat zowel de service als de resultaten je zo goed bevallen. Daar doen we het uiteindelijk voor!
Bedankt voor je vertrouwen in Ceduce! 💛
Liefs,
Team Ceduce
Echt super service
Echt super service! Hele goede olie :) merkte na een aantal maanden echt verschil.
27 de abril de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Mira,
Wat leuk om te lezen dat de olie voor jou echt verschil heeft gemaakt! Bedankt voor het delen van je ervaring! 💛
Liefs,
Team Ceduce
Niet tevreden
Voor alle dames: koop de haarolie van Gisou, veel beter!
Niet tevreden met het retourbeleid van Ceduce. Ik wilde retourneren, olie was uiteraard niet gebruikt en alle originele briefjes/verpakkingen zaten er bij. Retourneren mag niet, puur en alleen omdat het doosje er om heen is geopend. Waardeloos en staat ook niet duidelijk beschreven op de site. Daarnaast heb ik net even geroken en is de geur ook 10 keer niks.
7 de julho de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Merel,
Bedankt voor je review. Ons retourbeleid is duidelijk terug te vinden op onze website: om hygiënische redenen kunnen geopende verpakkingen helaas niet retour genomen worden, ook wanneer het product zelf ongebruikt is. Dit hebben wij je ook via e-mail uitgelegd. We begrijpen dat dit teleurstellend kan zijn, maar we moeten hierin consequent zijn. Wat betreft de geur: dit is persoonlijk en kan verschillen per voorkeur. Hopelijk geeft dit meer duidelijkheid over ons beleid.
Liefs,
Team Ceduce
i use this 1-2 x per week but i noticed…
i use this 1-2 x per week but i noticed some bumps on my head that slightly hurt when i put pressure , could this be that my hair follicles are clogged? I dont really know what i am doing wrong..
27 de março de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Ella,
Thank you for sharing your experience with us. We’re sorry to hear about the discomfort you're experiencing.
It's possible that the bumps you're noticing could be related to product buildup or clogged hair follicles, which can sometimes happen with improper usage. This can occur if too much product is applied or if it's not thoroughly rinsed out. However, we’d be happy to offer you some tips to help prevent this from happening in the future.
Please feel free to reach out to us via email, and we’d be glad to share detailed advice to ensure you're using the product in the best way possible.
Kind regards,
Team Ceduce
Goede ervaring
Ik heb persoonlijk een erg goede ervaring met de haarolie Ceduce. Ik gebruik het nu beslist 3 maanden en mijn haar valt veel minder uit. Daarbij heb ik een paar keer mijn haar geblondeerd wat heel schadelijk is voor mijn haar, maar ik heb het gevoel dat de olie goed heeft geholpen om mijn haar sterk te houden. Ik gebruik het 1/2 keer in de week en heb het nu voor de tweede keer besteld.
Ook had ik het product al snel binnen. Zeker een aanrader!
25 de março de 2025
Avaliação não solicitada
Resposta da Ceduce
Beste Melanie,
Wat geweldig om te lezen dat ons product zo goed voor je werkt! Het is fijn om te horen dat je haar minder uitvalt en sterker blijft, zelfs na het bleken. We zijn erg blij om je tevredenheid te horen. Dank je wel voor je positieve feedback en aanbeveling!
Liefs,
Team Ceduce
Couldn't be happier!
I recently purchased my second bottle, and I only have good things to say about this company and their hair oil. 💛 The Enchanting Hair Oil works wonders on both my hair and scalp, and the hair clips they sell are not only beautiful but also of excellent quality.
The shipping was faster than ever, this time, it took just two to three business days from the Netherlands to Spain. The packaging is environmentally friendly while still providing great protection—the product arrives in perfect condition.
Additionally, my mom loved it so much after trying our first bottle that she bought one for herself!
A big thank you for creating such an amazing and effective product. I thoroughly researched the ingredients before purchasing, and they did not disappoint.
For reference: I have short, thin brown hair, while my mom has mid-length, curly hair that she dyes blonde. This hair oil truly works for every hair type, just as advertised.
17 de março de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Lourdes,
Thank you so much for your lovely review 💛 We're so happy to hear that both you and your mom are loving the Enchanting Hair Oil.
Great to hear everything arrived quickly and in perfect condition. We truly appreciate your support!
Kind regards,
Team Ceduce
Highly recommend Ceduce
This is my 3rd purchase with Ceduce - I love their oil. I’ve seen a difference in my hair growth plus it also makes my hair shine! It’s not sticky and smells good. They also respond quickly on email!
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Aditi,
Thank you so much for your continued support! We're so happy to hear that you're seeing results in hair growth and loving the shine and feel of the oil.
It means a lot to us that you've come back for your third order. We're also glad to hear you've had a good experience with our customer service.
Kind regards,
Team Ceduce
Veel minder haaruitval
Ik gebruik de olie nu zo’n 3 maanden 2xpw en mijn haaruitval is aanzienlijk verminderd! Ik verlies veel minder haar met douchen. Ook is mijn haar zachter en komt er allemaal nieuwe haargroei door :) daarnaast ook altijd fijn contact met de oprichtster op instagram. Met de meeste oliën had ik altijd moeite met het uitspoelen, maar deze wast heel makkelijk uit (wel 2x shampoo gebruiken). Ik kan niet meer zonder✨
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ceduce
Hi Sanne,
Wat fijn dat je al zo’n verschil merkt na drie maanden! Minder haaruitval, nieuwe haargroei en zachter haar, daar doen we het voor.
Ook superleuk om te horen dat het contact via Instagram goed voelt. Dankjewel voor je lieve woorden en je vertrouwen💛
Liefs,
Team Ceduce
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