The service itself was great. Experienced technician, did a thorough job. Scheduling is bad, only got a date, no time frame and told would get a notice on the day before that didn't happened. Nonide... Ver mais

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Veja o que dizem as avaliações
Service itself on the day was very good. However, the booking and confirmation experience was not great. I booked it online initially, paying in advance. I missed their initial call back. I rang back... Ver mais
Very excellent service, the engineer where fast and precise in his installation , replace all the filters quickly and safely. I have one note that if you can book your visit by your self on the web... Ver mais
I contacted Culligan last Thursday to book a service for our water softener. An appointment was made for Monday 19th before lunch. On Friday, at 8.09 a.m. I received a text message telling me that the... Ver mais
Detalhes da empresa
- Purificadora de água
- também em
- Fonte de Água Potável
- Fornecedor de equipamento para abrandamento da água
- Fornecedor de filtros
- Fornecedor de refrigerador de água
- Fornecedor de tratamentos para água
Escrito pela empresa
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Informações de contato
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
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Trying to get a member of staff to…
Trying to get a member of staff to speak with on the phone very difficult line dropped on several occasions missed a service date over it
Excellent Annual service done by Paul
Hi
Got an excellent person ( name: Paul) for the annual service in my house.
He did all very well & I was very happy!!
Hope to see him again next year & wish him ver well! Thanks Culligan for sending him to my house.
Only comment is that we need longer…
Only comment is that we need longer notice before service person calls as we live 45 minute's from the house
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Paul was great
Paul was great, to the point. And helpful in regards to what was needed, his thoughts and ideas.

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Soft Water
DJ arrived here at time he said. Was very polite and friendly. All these things are very important to a business, which are overlooked by employers.
And the service of water softener equipment was grand.

Resposta da Culligan Consumer Products Ireland Ltd
Shane the service technician was prompt…
Shane the service technician was prompt on time worked quickly was very informative.

Resposta da Culligan Consumer Products Ireland Ltd
Highly recommend!
We have our water filter/softener system in (including the special drinking tap) for many years now, updated last year. It’s the most important home service we signed up to due to the poor water quality in our area. We appreciate the annual reminders for service, the easy call out booking and payment system and the service engineers, all who have been knowledgeable, professional and trustworthy. We had our call out within 48hrs this time.

Resposta da Culligan Consumer Products Ireland Ltd
The water softener installation was good service…
The water softener installation was completed, and the team was helpful in explaining the system and answering my questions. However, communication regarding the booking and installation time could have been better. I had to follow up to get confirmation, which was difficult as I needed to arrange time off work. Overall, the service was good, but I believe communication and scheduling could be improved.

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
It took the 3rd call to a company agent…
It took the 3rd call to a company agent before we got our service done.
The first time I was given a time of 3.30 and I was on my way back from the country when service engineer called (about 1.30) & said he was outside the house. I told him I would be there well before agreed time but he said he wouldn’t be waiting. He dropped the salt bags that I had ordered.Next time I booked no one called me back to arrange it. Third time I finally got someone. He did a good job and was very nice.

Resposta da Culligan Consumer Products Ireland Ltd
While the services engineer was…
While the services engineer was excellent when he did arrive a week later. This is the second year in a row the no engineer turned up on the day agreed. Apparently the appointments was cancelled without anyone informing me. I had to take a day off to be at home for the appointment so when an engineer doesn't turn up it cost me money are you going to pay for the second day I had to take off for the rescheduled appointment on the 8/10/26.

Resposta da Culligan Consumer Products Ireland Ltd
Long time dealing with this company &…
Long time dealing with this company & treated like a first time customer. Personal details not correct. Busy sending emails telling me I’m due a service call out & me only after having a service call out done. Service call was booked 3 weeks in advanced & payment had to be made when making booking. No customer loyalty at all. Very greedy but there is no other company offering this service in my area so I have to stay with them.

Resposta da Culligan Consumer Products Ireland Ltd
Super efficient service man and…
Super efficient service man and immaculately clean.

Resposta da Culligan Consumer Products Ireland Ltd
Called and said he would be there in 40…
Called and said he would be there in 40 minutes and he was there in exactly 40 minutes. Left the place spotless

Resposta da Culligan Consumer Products Ireland Ltd
The most trustworthy water filtration…
The most trustworthy water filtration services company in Ireland. I appreciate their proactiveness of service reminder, the technicians high level of professionalism and quality products.

Resposta da Culligan Consumer Products Ireland Ltd
Great Service all through out the…
Great Service all through out the process of discussion, decision making, contact and communication, order and purchase, delivery , installation and clarification.. Great Teamwork !!

Resposta da Culligan Consumer Products Ireland Ltd
Water softener working fine prior to…
Water softener working fine prior to service being done. Serviced performed, technician left and gel beads are now coming from the taps. Tried calling him back and got no answer. Called Culligan at 9.30am this morning and was told I’d get a ‘call back’.
As of time of writing this , still no call received so have to call them again.
Total joke

Resposta da Culligan Consumer Products Ireland Ltd
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