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Veja o que dizem as avaliações
Problemlose Bestellung und Lieferung. Die gekauft Laterne entspricht genau der Beschreibung und sieht in natura genauso aus wie am Bild
A empresa respondeu
Fantastic prices,Fantastic service and so organised I live in the channels islands and it still arrived safe within x3 days of ordering. Well done Team
A empresa respondeu
They have a good selection from different websites, I got clothes and jewellery. The system mistakenly added the VAT twice and I had some trouble with shipping, they sorted it out super fast, and the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Celtic WebMerchant is a worldwide webshop in LARP, reenactment, swords, knives, Cosplay, costumes, Viking and medieval lifestyle & Outdoor gear. We have everything for Viking, fantasy & medieval festivals and Renaissance fairs! We have low shipping rates for every country, fast customer service, lowest price guarantee and an assortment of 15000+ items. Shop here for the best brands in swords, knives, LARP & costumes. Such as Cold Steel, Hanwei, Windlass Steelcrafts, Deepeeka, Ulfberth, Red Dragon, Burgschneider, Leonardo Carbone, Marshal Historical, Epic Armoury, Blackfield, Mytholon, Condor, Citadel, John Lee and more.
Informações de contato
Marisstraat 8a, 3364 AZ, Sliedrecht, Holanda
- 06 29245167
- info@celticwebmerchant.com
- celticwebmerchant.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super friendly company
Super friendly company, hard workers and cooperative. I had to delete an old email address that I’ve brought my necklace and Elaine Celtic beige dress under. To explore my outfits style, but I wanted to get understand what my descendent used to wear back in the olden days.
I was really impressed with the outfit, I’m not kidding. If you’re not the fussy, you could wear it in the summer or on your wedding day. I’m not talking about fashion style people or latest generation clothes language style. Someone who is not fussy.
With the necklace, I fell in love with it. I didn’t want to take it off before going to the bed. I never really fallen anything, not even with the necklace till I got this necklace. It’s Tomboy necklace, not the fashion style language with their higher peak - expectation.

Resposta da Celticwebmerchant
David Pharis
I paid for shipping with my order, then the item arrived and I was asked to pay for shipping again cash on delivery almost the cost of my original order. Why was I charged for shipping in the first place, if that was how it would be sent? This isn't a new issue, there's another review of the same exact problem from 2023. I went to their website to try to resolve it as I only just found out day of delivery, the phone line was closed, and the chat bot couldn't assist. Also, stop using the co.uk domain, it's deceptive.

Resposta da Celticwebmerchant
Gruß.
Gruß.
Es stand in der Beschreibung eindeutig "scharf". Das
gekaufte Schwert ist aber überhaupt nicht angeschliffen. Total stumpf und unbearbeitet.

Resposta da Celticwebmerchant
Super product
Super product, jammer van een default maar er kwam onmiddellijk een oplossing door de klantendienst en is allemaal heel vlot afhandeld

Resposta da Celticwebmerchant
Altijd goed geholpen
Altijd goed geholpen. Veel keuze en supersnelle service

Resposta da Celticwebmerchant
Superb quality, good prices and fast delivery
The quality of the clothing is outstanding and the prices are affordable. I placed two orders on two separate days and with both orders I received my items the next day. This is now my go-to online shop for everything mediaeval and I am a very satisfied customer!

Resposta da Celticwebmerchant
Fantastic customer service
Fantastic customer service, helped me fill out the customs form and has been very prompt with emails. The product received was brilliant and accurately described (of good quality too)

Resposta da Celticwebmerchant
Echt een top winkel
Over de jaren heen meerdere keren hier besteld, Mooie prijzen en elke keer snelle levering en goed/stevig ingepakt.
Zeker een aanrader!

Resposta da Celticwebmerchant
Not like the Picture
I like the quality of corset I ordered, but on the picture it was white black, and the corset I got is brown black. I went back to see if I made a mistake, and noticed that even tho on the picture it is white, the name of the corset says black/brown. But white is not even an option you can order. So why do they have a picture of it on their website? Its a bit missleading

Resposta da Celticwebmerchant
Maliën ringen
snel weer nieuwe ringen ontvangen om verder te knutselen aan een maliënkolder. Wel wat 'knipfouten' tussen de ringen die ik niet kan gebruiken :-/

Resposta da Celticwebmerchant
"Spring steel" and "semi-sharp" are lies. Don't buy!
Ordered two "semi-sharp, spring steel" swords, received two bars of cheap steel with a cross guard and handle stuck onto it.
The "semi-sharp" edges measure in at almost 1mm thick, which, for reference, makes it about as "sharp" as a butterknife. This isn't what anybody would call "semi-sharp", this is what we have the words "completely blunt" for.
The claim that the swords are made from spring steel is also likely not true. Tested their flex, and these things aren't even tempered. They set to bends of less than 20 degrees and don't spring back. It's likely they are just stainless steel or are actual spring steel and have never been quenched or tempered. Regardless of which, they are equally useless.
The shipping was also a COMPLETE NIGHTMARE to deal with, which I don't hold them as responsible for, but they should really stop using UPS. I was given 4 false "estimated arival" dates, which is a big deal for an item that requires ID, seeing as I have to be home for it. It took them 4 days to dispatch the item to UPS who then held onto it for a mind boggling 15 DAYS to move a box less than 200 miles... all this for a £15 delivery cost... Terrible service, they should consider a different courier.

Resposta da Celticwebmerchant
great costumer support
great costumer support. had issues with a return and they helped me and were very patient and nice :))!

Resposta da Celticwebmerchant

Resposta da Celticwebmerchant
Unclear that they have a UK based website
I did not know that you had two websites, a Netherlands one and a UK one. As such, I had to pay extra for a package because this wasn’t made apparent when buying from you. I think if someone is buying from the UK it would help to send them a “we have a uk based store” notification as the package took longer to arrive and I had to pay an extra £25 on top for customs. It honestly made me not want to use you ever again.

Resposta da Celticwebmerchant
Sehr schnelle Lieferung
Sehr schnelle Lieferung. Die Ware war genau so, wie beschrieben. Alles passgenau, Maßangaben stimmen. Einfach nur perfekt.

Resposta da Celticwebmerchant
Beste service van allemaal!
Celtic Webmerchant heeft in mijn ervaring altijd een super snelle en effectieve service. Er is geen andere dergelijke webwinkel met deze kwaliteit. Als zwaard liefhebber erg blij met ze!!!

Resposta da Celticwebmerchant
Prima bedrijf
Prima bestelling, goede kwaliteit producten, snelle levering.
Het enige negatieve is dat ik moeite heb gedaan in lid worden en de nieuwsbrief krijgen, om uit te vinden dat de gratis bezorging gezien wordt als korting, waardoor de bescheiden black Friday korting wegviel.. dat is een beetje zuur.

Resposta da Celticwebmerchant
Heel benaderbaar en correct
Heel benaderbaar en correct. Mooie kwaliteit.

Resposta da Celticwebmerchant
This company was a pleasure throughout
This company was a pleasure throughout! They did use UPS for shipping, but after my UPS bad experience, (probably the cherry on the cake for them) this company changed their shipping from UPS to FedEx for UK buyers. so you can now buy with confidence. My order was shipped quickly, and they replied to every one of my emails through the UPS 'experience', I found them friendly, approachable and professional. I will definitely be returning to buy further swords, horned cups and daggers. (I'm a collector) Some of their designs are unique and the 3 or 4 best UK companies that sell in this genre do not sell similar designs so this company for me is wonderful to find! The swords themselves are wonderfully crafted, high quality finish and I like them, and the company, greatly.

Resposta da Celticwebmerchant
Top webshop!
Ik heb nu twee keer besteld bij Celticwebmerchant. Het is altijd keurig op tijd en zodra het binnen is komt het keurig verpakt en onbeschadigd. De kwaliteit van de zwaarden die ik heb gekocht zijn super goed voor de prijs. Na een nare ervaring met een andere webshop is dit mijn vaste verkoper geworden. Ik ben zover super tevreden over de producten en service en heb geen twijfel dat dit in mijn toekomstige bestellingen ook zo zal blijven.

Resposta da Celticwebmerchant
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