CEOFLIGHTS – Cheap Business Class Flights Avaliações 404

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My wife and I were planning a trip to Europe, with multiple flights. I contacted a few different business class level companies to look for flights. Our process started months ago and we booked our cr... Ver mais

Avaliado com 5 de um total de 5 estrelas

Austin provides us truly knowledgeable and professional service. He works tirelessly to hunt down the best deal for our international long haul business class travel. We change the dates and destinati... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nethmi is the best! She is personable, patient, and informative. She addresses each client individually. Her customer service is superb. She goes above and beyond to find the best price available fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nethmi worked incredibly hard to find flights for me. When an issue arose with one of the airlines, she worked with the them to find a solution. She kept me updated on the issue and gave me choices w... Ver mais

Detalhes da empresa

  1. Agência de Passagens Aéreas
  2. Site de busca de vôos
  3. Agência de Viagens

Escrito pela empresa

Are you ready to experience the treatment only CEOs receive? At CEOFLIGHTS, we will make your travel planning experience smooth and effortless—before you know it, you will be on your way to your destination! Our expert travel managers have an average of 8 years of industry experience and are avid travelers like you! Call us now at 1-800-851-6897 and get your travel manager today.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

404 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Eric McCormick is an amazing agent


Eric McCormick is an amazing agent. He made everything possible to give me best deal and smoothly booked my tickets.
He also promise me to help and guide me through this travel plan. I really enjoyed his professional attitude.
I will coming back to him for all my travel need from now on.
Thank you.
Sharda

19 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great experience

This my first experience with CEO Flights. My contact was Turner Watkins. Turner was fantastic- although there were several airline glitches along the way, Turner patiently and persistently stayed with it and was successful at getting us great flights at a great price.

12 de novembro de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Be aware flight costs can creep up AFTER you commit to buying.

The cost of the flights crept up once I had committed to the purchase, additional broker fees of $355 and then I find that if I want to pre-select my seat on the flights from ORD to LHR and LHR to ORD I have to pay another $150 per seat! Add to this, I learned my flight from SNN to LHR was in coach not business. This was AFTER I had paid for the ticket. It's back to Skylux for me.

5 de outubro de 2024
logotipo da CEOFLIGHTS – Cheap Business Class Flights

Resposta de CEOFLIGHTS – Cheap Business Class Flights

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.

The $352.89 fee you mentioned was part of the total ticket price you agreed upon when submitting your booking form. There was no overcharge or additional fee beyond what you initially approved.
Regarding the SNN to LHR flight, Aer Lingus does not offer business class on that route. The Premium Economy cabin was the highest class available, and this was reflected in your booking form.
We acknowledge that the seat assignment fees for your British Airways flights should have been communicated more clearly by our agent. Please rest assured that this fee is not collected by us post-booking. You can either opt to pay for a seat directly with British Airways now or choose a seat for free 24 hours prior to your flight.

We appreciate your business. Please contact us at cs@ceoflights.com so we can see if we can arrange a solution to make things right.

Avaliado com 1 de um total de 5 estrelas

I would give them a minus star !!

I would give them a minus star !!! Funny how I can’t complain to BBB ! 6 days of going back and forth ! They offered me two flights the first time . I picked one and after booking a day later oh we lost the fare so your booking is void . Second time EXACT SAME THING HAPPENED .only after waiting for two days because no one was answering phones for a day and the agent Travis was observing a holiday . So after that 2 days I’m told we lost the fare AGAIN ! Mind you this was after being offered it and booking it !! Third time was the charm here I got a flight . I book it and later I get sent an email please approve the 300 dollar increase on top of what we initially offered you ! Not only did I cancel , I called another company ! 15 min later I’m booked , great price and ZERO BS .
DO NOT use this company they are truly worthless !!! 6 days of nightmares with them !

2 de outubro de 2024
Avaliação não solicitada
logotipo da CEOFLIGHTS – Cheap Business Class Flights

Resposta de CEOFLIGHTS – Cheap Business Class Flights

Thank you for sharing your feedback, and I truly apologize for the inconvenience this situation caused. We understand how frustrating it must have been to encounter multiple booking attempts and fare changes. We take full responsibility for the difficulties you faced during the process. Please know that this was an isolated incident and does not reflect the high-quality service we aim to provide. We are already conducting an internal review to understand what went wrong and to prevent this from happening in the future.

Please rest assured that no charges were made for the unsuccessful bookings.

We value your feedback, and we are committed to improving.

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