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Heating Services Certas Energy Avaliações 

315
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richard was able to come out and fix our boiler on the same day we called, which, when you’ve got a young family, was so appreciated. He was friendly, professional and got us back up and running quick... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jake Winter came on an emergency call out to fix our oil boiler then luckily soon after to service it. He was really helpful and did a really great job. Excellent work . Polite friendly and efficient... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had our boiler serviced by Mark Armstrong today. He has been maintaining our boiler for many years and as always was polite, efficient and informative. Before we first met Mark we were told we need... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I could smell oil which wasn’t a good sign, so I contacted Certas ( who I also get the annual service with) and they came out very quickly. The engineer, Phillip Cooke, was very knowledgeable, expla... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de aquecimento

Escrito pela empresa

From boiler maintenance and fuel monitoring to tanks and more, it’s safe to say we know a thing or two about looking after your heating needs.​ ​ When you choose Certas Energy Heating Services you choose:​ • Reliable, speedy, local service​ • Lovely OFTEC-registered engineers ​ • A vast stock of reputable parts with 12-month guarantees​ • FREE carbon monoxide checks ​ • Top quality replacement boilers from Worcester Bosch and Grant UK​ • Monday to Friday support​


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

315 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(315)

103 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong is the best!

Mark Armstrong has been servicing my boiler for the last 5 years and he is just fastidious! Heartily recommended, very few tradesman around that have such pride in their work…

17 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service
Phillip Cooke quickly resolved an intermittent fault and our heating has been working perfectly again for the last 9 days.

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We have used Certas Energy for over 20…

We have used Certas Energy for over 20 years and Mark Armstrong has always serviced our boiler and AGA. He is an excellent engineer who is always professional and does a wonderful job.
Thank you!

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mike was very efficient and…

Mike was very efficient and knowledgeable. He was thorough in checking our older boiler
He has a friendly, open manner and patiently what he was doing.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Penny
Thank you very much for your kind feedback. We’re delighted to hear you were happy with our service.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong has been my boiler…

Mark Armstrong has been my boiler engineer for 9 years. He is without doubt the most respectful and professional man I have let into my home. He always calls 10/15minuets before arriving, he is very respectful of my home, he is a clean worker and always lets me know what parts if any he has replaced. Mark is sociable but does not stand around, he takes pride in his work and keeps meticulous records of each service. I requested 7 years ago that he be the only engineer to attend my property as I respect his professionalism and how he works providing the highest level and quality of service.

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Jillian
Thank you for your 5-star review. We’re pleased to hear you had a positive experience with us.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Excellent service from everyone at Certas

Excellent service from everyone at Certas Heating Services when my oil fired boiler broke down, from the friendly and helpful staff in the office to the engineer Mark Poole. Everything was dealt with promptly and smoothly. I was kept fully informed throughout the process. Highly recommended.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Barbara
Thank you for leaving this lovely review. It’s great to know you’re happy with the service you received.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Oil fired boiler service

Mark Armstrong has serviced our oil fired boiler for nearly ten years and has always been careful, diligent and professional. Latest visit was no exception - thanks Mark!

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Peter
Thank you for your 5-star review. We’re pleased to hear you had a positive experience with us.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Our regular boiler maintenance

Our regular boiler maintenance carried out efficiently by Phil Cooke. Identified some irregularities without pressure. Good experience.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Phil
Thank you very much for your kind feedback. We’re delighted to hear you were happy with our service.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong has been our maintenance…

Mark Armstrong has been our maintenance engineer for a number of years and he never fails to impress me. He is brilliant at resolving problems with our boiler leaving us confident that the boiler will remain in good order until its next service.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Sydney
Thank you for your kind words. Customer satisfaction is very important to us, so it’s great to hear this.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Certas - Mark Armstrong service engineer

Mark Armstrong has been servicing our boiler for many years. He is thorough and tidy and keeps our now elderly oil fired boiler in tip top condition. Thank you Mark, we really appreciate your care.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Juliet
Thank you for your 5-star review. We’re pleased to hear you had a positive experience with us.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Problem solved

Phillip Cooke arrived as expected to deal with the oil boiler problem. The oil had run out and on refill the boiler refused to start. He set about exploring the situation. It was tricky and so he contacted the boiler manufacturer and sought advice. He got a solution to the situation from his own office and fired up the boiler. Phillip was personable professional and efficient.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good morning Ms Scott
Thank you for your positive feedback. We’re so pleased to hear you had a good experience.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Broken old boiler

Broken old boiler, cold winter - Phillip Cooke came and sorted it all out in 40 mins. Very impressed and pleased with service and Phillip. Thank you.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Mark
Thank you for your 5-star review. We’re pleased to hear you had a positive experience with us.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Boiler problems

Mark Armstrong visited us to investigate a problem with our boiler and, as always, was a huge help. He is always ready to come back if required and go that extra mile which is hugely reassuring when there is a problem and we very much appreciate his help and support.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Clare
Thanks for your great review. We’ll be sure to pass your comments on to the team.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong - excellent service engineer

Mark Armstrong, as usual, arrived on time and worked carefully and efficiently. He explained clearly what he did and about the current state of the boiler. Mark has serviced our boilers for many years and has always provided excellent service
.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi David
That’s lovely to hear, thank you for your feedback. We truly appreciate you choosing Certas Energy.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong came to service Aga

Mark Armstrong is always happy and takes time to explain what he is doing. He has looked after my Aga and boiler for years and is a brilliant engineer.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi EN
Thank you for leaving this lovely review. It’s great to know you’re happy with the service you received.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Very polute and friendly

Very polite and friendly Heating Engineer, Mr Jake Winter, carried out the boiler service with efficient work and good advice given thank you.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Ruth
That’s lovely to hear, thank you for your feedback. We truly appreciate you choosing Certas Energy.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong came to service the…

Mark Armstrong came to service the boiler. He arrived promptly was efficient and polite and left the area very tidy.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good Morning Liz
Thank you very much for your kind feedback. We’re delighted to hear you were happy with our service.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Jake Winter Certas Engineer

Jake Winter came on an emergency call out to fix our oil boiler then luckily soon after to service it. He was really helpful and did a really great job. Excellent work . Polite friendly and efficient and very professional and let us know what needed to be done. Very good communication. He also explained some remedial work that needed doing which was obvious when he pointed it out so well spotted. Very thorough. He also arranged a future visit to sort the problem out.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Mr R
That’s lovely to hear, thank you for your feedback. We truly appreciate you choosing Certas Energy.
Kind Regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong's been coming here for…

Mark Armstrong's been coming here for years, doing our boiler. Always prompt, always positive, a ray of sunshine on a dull January day. Thanks Mark!

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Peter
Thanks for your great review. We’ll be sure to pass your comments on to the team.
Kind Regards
Certas Energy

Avaliado com 1 de um total de 5 estrelas

Never again

Ordered online. Given on or before 14th for delivery. Well 14 th came and went. No communication at all. Contacted via telephone. Took 3 attempts waiting over ten minutes each time. Cancelled order. Not happy at all.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Good morning Martin - Thank you for your feedback on our Certas Energy Fuel. So sorry to hear this, please accept our sincere apologies for the lack of communication you received on your last delivery. I can assure you, that your feedback has been passed over to the relevant department. Kind Regards Certas Energy

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