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Heating Services Certas Energy Avaliações 

315
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richard was able to come out and fix our boiler on the same day we called, which, when you’ve got a young family, was so appreciated. He was friendly, professional and got us back up and running quick... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jake Winter came on an emergency call out to fix our oil boiler then luckily soon after to service it. He was really helpful and did a really great job. Excellent work . Polite friendly and efficient... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had our boiler serviced by Mark Armstrong today. He has been maintaining our boiler for many years and as always was polite, efficient and informative. Before we first met Mark we were told we need... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I could smell oil which wasn’t a good sign, so I contacted Certas ( who I also get the annual service with) and they came out very quickly. The engineer, Phillip Cooke, was very knowledgeable, expla... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de aquecimento

Escrito pela empresa

From boiler maintenance and fuel monitoring to tanks and more, it’s safe to say we know a thing or two about looking after your heating needs.​ ​ When you choose Certas Energy Heating Services you choose:​ • Reliable, speedy, local service​ • Lovely OFTEC-registered engineers ​ • A vast stock of reputable parts with 12-month guarantees​ • FREE carbon monoxide checks ​ • Top quality replacement boilers from Worcester Bosch and Grant UK​ • Monday to Friday support​


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

315 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,8

Todas as avaliações

(315)

103 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great oil boiler service

We had our boiler serviced by Mark Armstrong today. He has been maintaining our boiler for many years and as always was polite, efficient and informative. Before we first met Mark we were told we needed a new boiler, but he has kept it running beautifully for over 10 years since!

3 de novembro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello Peter,
Thank you for taking the time to leave your 5-star review. It’s great to hear you are happy with our service.
With kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Boiler Service

I recently had my boiler serviced by Riki Urquhart. Very knowledgeable and helpful. He explained why certain parts were having to be changed, which is always good to know.

29 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello, Patricia
Thank you for taking the time to leave this lovely review. It’s great to hear you are happy with our service.
With kind regards Dave

Avaliado com 5 de um total de 5 estrelas

Excellent service from Riki Urquhart…

Excellent service from Riki Urquhart who went above and beyond to get our boiler back up and running. Thank you Riki!

28 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello Bucks,
Thank you for your lovely feedback. We're pleased to hear that your experience was positive.
With kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Service Completed

Was let down by a previous company. Certas got my service booked in and fulfilled within 7 days. Riki who attended on the day was great

27 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello Gareth,
Thank you for taking the time to leave your 5-star review. It’s great to hear you are happy with our service.
With kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

My boiler is over 30 years old & is…

My boiler is over 30 years old & is serviced every year by Certas. All the service engineers who have come over the years have been great people. Riki Urquhart was terrific today. Friendly, knowledgeable & happy to spend time explaining a few things to me and providing guidance. Brilliant service from Riki.

23 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello Adrian,
Thank you for taking the time to leave your 5-star review. It’s great to hear you are happy with our service.
With kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Always an excellent service done

Always an excellent service done. Gareth is lovely.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hello Alison,
Thank you for taking the time to leave this lovely review. It’s great to hear you are happy with our service.
With kind regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Oil boiler service

Riki Urquhart serviced our oil boiler. Extremely professional, friendly and knowledgeable. He went above and beyond, as we're new to oil, he also took me through all the key components and things to look out for. Highly recommend, thank you.

20 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hi Martin
Thank you for taking the time to leave your 5-star review.
Kind Regards Dave

Avaliado com 5 de um total de 5 estrelas

First class person and Engineer

Mark Armstrong serviced my oil boiler for the first time yesterday and was informative and honest and did a professional job. What makes me give a 5* rating is Mark is a throw back to Happy and proud to do my job in a polite and friendly manner not found much is this day and age and I’m not a past looking old Grump . Certas your lucky to have him as an Ambassador and readers if your in his area you too .

17 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hi GBLEE
Thank you for your lovely feedback.
Kind Regards Certas Energy

Avaliado com 5 de um total de 5 estrelas

Boiler Service

Boiler Service
Mark serviced our boiler today. He has done wonders improving its reliability. Thank you.

17 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hi Christine
Thank you for taking the time to leave your great feedback.
Kind Regards Certas Energy

Avaliado com 5 de um total de 5 estrelas

Service of my boiler is done by Mark…

Service of my boiler is done by Mark Armstrong for years I find very efficient and clean

16 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello Dorothy,
Thank you for taking the time to leave your great feedback. I'm pleased to hear that your experience was positive.
With kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong from Certas has been…

Mark Armstrong from Certas has been servicing my boiler for many years. I would highly recommend him for being efficient and polite. He always cleans the boiler and floor area and double checks everything is OK before he leaves.

13 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hi Denise
Thank you for your lovely feedback.
Kind Regards Certas Energy

Avaliado com 5 de um total de 5 estrelas

Great Job Mark, Thank You.

Our elderly boilers were treated to another Mark Armstrong 5-star service giving us confidence of their best performance through the next winter.
Efficient, effective and cheerful, Mark continues to do us proud.
Great job sir, thank you.

14 de outubro de 2025
Avaliação não solicitada
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Resposta da Heating Services Certas Energy

Hello billoonatic,
Thank you for taking the time to leave this lovely review. It’s great to hear you are happy with our service.
With kind regards
Sam

Avaliado com 5 de um total de 5 estrelas

Explained the work step by step

Explained the work step by step. Just got on with the job .

13 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Alan
Thank you for your lovely feedback.
Kind Regards Certas Energy

Avaliado com 5 de um total de 5 estrelas

Oil boilers are complex beasts…

Oil boilers are complex beasts and need a good engineer who is thorough and detailed. Mark Armstrong of Certas has been servicing our boiler for many years. He is a superb engineer and combines his expertise in the field with a warm and friendly personality- the personal touch is very welcome. I look forward to our annual boiler service as I know Mark will fix it and also make me laugh. A top man. Certas you are lucky to have him. Many thanks.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Emma- Thank you for taking the time to leave your great feedback.
Kind Regards Certas Energy

Avaliado com 5 de um total de 5 estrelas

George serviced my boiler

George serviced my boiler, explained everything, was neat, polite and on time.

9 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hello David,
Thank you for your lovely feedback. We're pleased to hear that your experience was positive.
With kind regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Good

Excellent service

8 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hello Fahad,
Thank you for your feedback; it’s much appreciated and great to hear.
With kind regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark Armstrong has been servicing our boiler

Mark Armstrong has been servicing our boiler for many years, it is an old boiler but he keeps it in tip top condition, he is very knowledgeable,polite and cheerful. Thankyou for your years of service, can’t recommend highly enough.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hello Sharon,
Thank you for taking the time to leave your 5-star review. It’s great to hear you are happy with our service.
With kind regards
Certas Energy

Avaliado com 5 de um total de 5 estrelas

The best boiler engineer

Mark Armstrong has carried out the maintenance of our oil fired boiler for many years. His level of service and technical expertise are of the highest standard - I rate him exemplary.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi
Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Dave

Avaliado com 5 de um total de 5 estrelas

You are the best

It is such a relief to know that I have a truly professional company to keep my boiler and tank in good condition- I have used smaller companies in the past which are no comparison regarding service, support and reliability. My sincere thanks to your customer support and to the engineer who worked here today, Mark Armstrong. I will be using Certas for sure from now onwards.

7 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Andrew
Thank you for taking the time to leave your great feedback.
Kind Regards Certas Energy

Avaliado com 5 de um total de 5 estrelas

Mark sorted out my Aga so that it is…

Mark sorted out my Aga so that it is now working brilliantly. He services and keeps it running smoothly so I don’t have to worry about it.

2 de outubro de 2025
Avaliação não solicitada
logotipo da Heating Services Certas Energy

Resposta da Heating Services Certas Energy

Hi Suzanne
Thank you for your lovely feedback.
Kind Regards Certas Energy

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