Chairoffice Avaliações 

539
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hi, after contacting the company about a fault with the rise and fall mechanism on my chair , that I had purchased over a year before , I received a new part within days . The new part was fitted and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy to order and chair came quickly. Super easy to put together and as described. Great company to deal with and follow up was appreciated to ensure everything had arrived and I was happy with my p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service provided. We are based in Northern Ireland and there was no problem getting the courier provided and the chairs arrived very promptly. We were delighted with the quality of the cha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de móveis para escritório

Informação fornecida por fontes externas variadas

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

539 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(539)

97 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Items, quick delivery.

Ordered a desk and pedestal at lunchtime and both arrived the next day. Delivery driver for the desk was very helpful, as it arrived on a pallet he waited while I cleared space then moved it into the garage for me. Desk was really easy to build, was just what I was looking for and looks great. I'd definitely buy from this company again.

8 de dezembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you for taking the time to write a review and we are so pleased that you will buy from us again.

Avaliado com 5 de um total de 5 estrelas

Gladstone Grey Oak Corner…

I Ordered a Gladstone Grey Oak Corner Cantilever Workstation for my home office.

The desk is exactly what I was looking for, and arrived promptly and on the day promised.

The delivery driver (Pall-ex, I think) was also a superstar.

20 de novembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you for taking the time to review our product and we are really happy that is was everything you wanted.

Avaliado com 3 de um total de 5 estrelas

Nice chair, but not really Bariatric

I wanted to leave this review against the product itself, but alas there is no way to do so.

I contacted Chair office in advance and told them I was a large person in need of a heavy duty bariatric chair, and asked them for recommendations. I purchased the Panther Bariatric chair on their recommendation.

It is a well-padded comfortable chair and if you are a regular sized person then I'm sure you will be very happy with it.
If you are purchasing this chair because you are a larger person and need a heavy duty bariatric chair, then you may have issues.

What is a bariatric chair? A bariatric chair is (supposed to be) a chair designed for wider or heavier users. Enhanced seat widths and larger weight capacities (up to 40 stone) allow for maximum comfort for the user.

The problem is that this chair (along with almost all their bariatric chairs they sell) are just regular-sized, not wider at all, so not really bariatric and no use for larger people at all.
what is the point of a heavy-duty chair able to support the extra weight of larger people if the chair itself is not wider?

As a result the chair was not wide enough, causing the arms to dig into my sides and no way to widen them.

I realise that Chairoffice do not make these chairs, so that is not their fault, but they are responsible for how they market and sell them and need to take responsibility for that.

I only found a couple of Bariatric chairs on the website that actually had extra width and met the requirements for being classed as Bariatric.

Having a checked several other websites, it seems they are all guilty of the same thing.

15 de novembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you for your review. I will look into this. We show all dimensions on our website so you can get an idea before purchasing. Having said that we do not want our customers to be unhappy with their purchase and can see we offered to collect the chair and give a full refund. Having said this we are always looking to increase our range of models and this is something we are looking into with various suppliers.

Avaliado com 5 de um total de 5 estrelas

Had the Ergo Flex chair a year…

I bought the Ergo Flex chair a year ago. Up until then I'd suffered from years of backache. I've looked back over the year and realised my backache has stopped. I think it is totally down to the very comfortable chair. I'm so pleased I found this company.

28 de novembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you so much for your review and we are pleased that you are finding the chair to be so comfortable.

Avaliado com 5 de um total de 5 estrelas

A great company to deal with

A great company to deal with, they are friendly and professional. Purchased the Boston Exec chair, easy to assemble, it is light, strong and very comfortable.

28 de novembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you so much for taking the time to review our company and products. We are so pleased you found our company great to deal with.

Avaliado com 5 de um total de 5 estrelas

Very good service.

Excellent phone service. Great delivery experience. Product great after a couple of weeks...

14 de novembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you for taking the time to write a review and we are so pleased you found our sales staff excellent and a great delivery service.

Avaliado com 5 de um total de 5 estrelas

Delivered on time and with care

Delivered on time and with care. So comfortable.Thank you.

2 de outubro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you for taking the time to write a review and we are pleased it was delivered on time and that you find it so comfortable.

Avaliado com 1 de um total de 5 estrelas

Disgraceful service. Rubbish chairs.

Disgraceful service and poor quality products from start to finish. Purchased a chair from these crooks that advertised a specific height. Complete lie. Called customer services and spoke to the rudest advisor possible. Offered no help. A week later the armrest splits down the centre. Called again and sent a new one. A few months later? Split again. Chair gasket is now failing and won't hold weight. They're selling cheap crap from large suppliers at a grossly overinflated price. Don't buy anything from these scammers and either buy from a wholesaler or take your money elsewhere. Avoid at all cost.

EDIT: Report the review all you want, give me 3 days to submit my order number? What so you can do damage control on your awful products? Avoid them completely.

31 de janeiro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

We reported this review to Trustpilot as we required more information from the customer as we did not have a reference under this but have not had a reply.

Avaliado com 5 de um total de 5 estrelas

Great product range and great service

Great product range, plenty of choice, found chair perfect for my needs at a good price, speedy delivery and helpful sales staff. Also, great aftercare with a special shout-out to Kizzie for help when needed. Highly recommend. This is the 2nd chair I've purchased from this company.

17 de novembro de 2023
Avaliação não solicitada
logotipo da Chairoffice

Resposta da Chairoffice

Thank you for taking the time to write your review. We are pleased you found the product and service great.

Avaliado com 4 de um total de 5 estrelas

I bought a Saturn office chair and I'm…

I bought a Saturn office chair and I'm absolutely over the moon with it, worth every penny. I suffer with back problems and it's been amazing for long gaming sessions. You don't need fancy,branded gaming chairs, ergonomic office chairs do the same job for half the price.

My only gripe is that it was not delivered by recorded delivery and had I not been home waiting for it then 150 pounds worth of chair in a larhe and obviously labeled box would have been left on my doorstep. A thiefs wet dream. I highly rate my local DPD driver and it's not fair on him if it had got stolen.

Excellent product. Would recommend to anyone.

14 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service !

Good service !! Ordered the office chair without a problem and it arrived promptly the following day.
Good quality and easy to assemble. Altogether a very happy shopping experience.

4 de outubro de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Service & Great Product

Service 5/5
Product 4/5
The assembly of the Alabama Mesh chair a little challenging. Had to contact the Coy for further advice as this was not tilting as described. After receiving additional instruction & a fresh look at the product I was able to resolve the problem. Good comfortable chair & an ideal replacement for our broken study chair. Would recommend this one but caution & care & time required for assembly. Thanks for the advice.

28 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A good experience …

I was kept informed about the delivery date and they were flexible about delaying the delivery because I was moving house.
Also I am delighted with the product that was easy to assemble and very comfortable.

15 de setembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Purchase of office desk to coincide with new office move

I purchased a large office desk and desk extension. The order was timed well in advance for an office move but the company (despite telling me that the order would arrive on move date) couldn't meet the actual delivery and this meant I was out of pocked by £100 for keeping a desk-builder help team sitting around for the desk to arrive on the move date. The desk arrived the following working day but they missed my need time and I had to resort to personal desk-building myself that took up a good half-day of my business time. Not a great delivery experience - but the product is sound enough and is exactly what I need - so 5/5 for product but 1/5 for delivery (and costing me unnecessary time and money) - hence an average of 3/5!

18 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very positive experience for me...

To be honest with all the negative reviews i see i didnt have any of these issues. Had fast payment and fast delivery, items came in near perfect condition and working perfectly fine right away.
Had an issue with how the picture was shown on website vs what arrived. Was to do with the head board not reaching the ground but to be fair it does say in the title its size. Was offered full refund no questions asked if I wasn't happy too.
Had fast good customer support about it but turned out to look great with matress on, can't see the wooden posts at all so very happy in the end but longer headboards are available to buy

14 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good chair, good service

It arrived quickly. Was very well packed with the clearest of instructions. It’s very comfortable and a lovely bright blue.
Thank you

15 de setembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Poor customer service

The online ordering process was easy enough and the chair was dispatched and received in a reasonable amount of time. However when I opened the box it became apparent that this chair had been returned by a previous customer. The chair had obviously been assembled and then taken apart again as there were marks and scratches on the base. The seat fabric was also covered in hairs. There was even a return label from the previous customer in the box. I emailed the company last Friday, so five days ago, and have still not received a reply. The poor customer service is disappointing as the chair itself seems of reasonable quality.
I have now updated this review from one star to three stars as the company diid reach out to me and offered me a partial refund which I accepted.

1 de setembro de 2023
Avaliação não solicitada

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