Hi, after contacting the company about a fault with the rise and fall mechanism on my chair , that I had purchased over a year before , I received a new part within days . The new part was fitted and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Hi, after contacting the company about a fault with the rise and fall mechanism on my chair , that I had purchased over a year before , I received a new part within days . The new part was fitted and... Ver mais
A empresa respondeu
Easy to order and chair came quickly. Super easy to put together and as described. Great company to deal with and follow up was appreciated to ensure everything had arrived and I was happy with my p... Ver mais
A empresa respondeu
Excellent service provided. We are based in Northern Ireland and there was no problem getting the courier provided and the chairs arrived very promptly. We were delighted with the quality of the cha... Ver mais
A empresa respondeu
I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Ver mais
A empresa respondeu
The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
From my initial enquiry regarding a spare gas lift cylinder required for my office chair to the delivery three days later organised by Nadia was exemplary. Excellent service indeed.

Resposta da Chairoffice
I emailed company out of hours, to enquire about replacement chair castors. I received a telephone call next morning, placed my order and received my items by lunchtime the following day. First class service.

Resposta da Chairoffice
Great service and really helpful and...the desk is great!

Resposta da Chairoffice
The team at Chairoffice were so helpful with my queries and made sure that I ended up with the perfect chair for my needs. We spend more time than we would like to sat working so to be sat in a comfortable, quality made and supportive chair is a great help. My husband now has a new chair too which has helped with posture. I would highly recommend ChairOffice.

Resposta da Chairoffice
I purchased a Goliath Duo office chair but had a problem with a screw fitting during assembly which made the chair unusable; it needed a replacement and one was promised 3-4 working days later. Unfortunately, I needed the chair for use just 2 days later. Nadia pulled out all the stops and in discussion with the supplier, a replacement was delivered the following day. The chair was assembled satisfactorily and I met my personal deadline. In my book, this all constitutes exceptional customer service by Nadia and the supplier.
Colin Roberts

Resposta da Chairoffice
Excellent, online order to delivery took 24hrs, impressive. chair really easy to assemble.
No problems so far.👍👍👍

Resposta da Chairoffice
I brought an office chair from them in 2022, I phoned because I thought the gas cylinder had gone and there was no issues they sent me a new one, it turns out it was an issue the legs, so I called them and they are sending me new legs for my chair, I had to send pictures, which is understandable. The after care and customer service are amazing and the 2 people I have spoken to have been lovely. The next time we need new office chairs I will be going her for them.

Resposta da Chairoffice
Having never purchased from this company before, I was nervous about what kind of experience I would have. The delivery was very speedy but was disappointed upon receipt as there were two holes in the box. In addition, the courier offered no assistance in getting the heavy box up and over the threshold of our home. Since we're not young folk it was a struggle but eventually my husband and I managed to get it inside. Upon opening, there wasn't any obvious damage so I proceeded to check that all the pieces were included. That's when I discovered a broken part, the thin protective cover for the piston. I sent off an email and was pleasantly surprised when I received a response the next morning. What was even better was the replacement part arrived the day after! As for the chair, it feels very sturdy. Being a heavy gal, I was also impressed by the roomy seat and being short, I was pleased with the depth. I've had other chairs where the edge of the seat digs into my legs because the depth was too long.The cushion isn't super padded but so far it feels comfortable. I would feel confident in recommending ChairOffice.com to friends and family.

Resposta da Chairoffice
Super efficient communication and service - chair had a fault a year later - was all dealt with and new chair delivered within a few days

Resposta da Chairoffice
All round excellence!
Fully informed, on time, superb delivery and assembling team, over and above helpfulness!
Oh, and furniture exactly as expected/depicted…👍

Resposta da Chairoffice
Excellent company with quality products and fast service who respond to any queries promptly. Would definitely recommend to anyone.
Susan

Resposta da Chairoffice
The speed of delivery delivered today very impressed with the service and the delivery definitely recommend the company

Resposta da Chairoffice
Very happy with my chair and very straight forward to build

Resposta da Chairoffice
Good solid chair but not much padding for a chair that was meant to be comfortable. I need to use Cushion.

Resposta da Chairoffice
Hands down the best office chair I've ever owned! Regular office chairs don't provide the right ergonomic set up for me, so I called Chairoffice after years of back issues and they helped me find the right chair for my needs. I've had it for years now and it's been a dream to use, I literally don't have back pain any more. Their customer service is 10/10 and for the price I paid it was amazing value.

Resposta da Chairoffice
Fast replacement of broken office chair gas strut. Just disappointed that it happened after only 18 months

Resposta da Chairoffice
Super fast service and the chair is very comfortable, it’s great that the arms fold so it can fit under the desk when not in use.

Resposta da Chairoffice
great product, delivered as promised and a reasonable price

Resposta da Chairoffice
Great customer service from start to finish. Even though we had an issue with the wrong table tops being delivered the customer service on resolving the issue was spot on . Quick efficient response/reply and the matter dealt with so that we had right ones in place for our function. Nadia was so helpful and went out of her way to arrange for the right ones to be delivered. Nadia also followed up with a call to make sure we had received everything and was happy, again offering her assistance if we needed any further help. I would definitely recommend and will return for further purchases as required.

Resposta da Chairoffice
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.