WE ABSOLUTELY LOVE THESE CHAIRS! The quality and design is amazing, just as stated, and the shipping time was impressive also. I will definitely be ordering more from Chairus!!
A empresa respondeu
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Veja o que dizem as avaliações
Great chair, but all the boxes arrived damaged, and one seat was cracked. I purchased additional insurance, so I hope the issue can be resolved. Will report back.
Love Love Love the modern swivel chair I ordered. Outstanding customer service. The chair was exactly as pictured and very easy to put together. Will buy from this company again.
The styles of seating are very good, and the prices are fair. Construction quality is very good, although three of my four dining chairs did develop small cracks in the lower wood frame because of im... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre CHAIRUS
Escrito pela empresa
CHAIRUS: Chairs "R" Us
CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.
Official Notice from chairus.com
Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.
Shop Here:
Our Promise
Free Shipping & 30-day Return
All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).
Informações de contato
Estados Unidos
- +1 (833) 574-6888
- care@chairus.com
- chairus.com
Spring Sale
4,4
Excelente
289 avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da CHAIRUS
Hello Mags,
Thank you so much for your review!
We’re thrilled you’re happy with the fast delivery, great price and quality.
If you have any questions or need further help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Happy with purchase
I’ve only had these chairs a few days but so far so good. They look great. Just wish they sold in singles, I need one more 🫤
2 de março de 2026
Resposta da CHAIRUS
Hello Erika,
We’re glad you’re happy with your chairs so far and love how they look!
We understand you’d like to buy one more chair to complete your set, and we appreciate your feedback about offering single chairs.
If you have any other questions or need help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Great Experience
I had ordered barstools previously from Amazon and they were awful, missing pieces and wrong color. I went to Chairus and found the almost exact ones and was overjoyed. The arrived extremely fast and are gorgeous and exactly what I wanted!
2 de março de 2026
Resposta da CHAIRUS
Hello Amanda,
Thank you so much for your wonderful review!
We’re so happy our barstools arrived extremely fast, look gorgeous, and are exactly what you wanted!
If you have any questions or need further help, feel free to contact us anytime.
Warmest regards,
Chairus Team
Chairus is a store that sells trendy
Chairus is a store that sells trendy, country, themed pieces of furniture, for example barstools and dining chairs which are even more attractive in reality than through the web, having strong makes and being simple to put together. The delivery was quick and the articles were brought to me in a very good state. They gave a pleasant touch to my kitchen. The one minor thing was that the manual of one stool was a bit confusing at first, but ultimately it went wellgood value for the money.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da CHAIRUS
Hello Kurt,
Thank you so much for your wonderful review!
We’re so happy you love our trendy, country-style furniture—our barstools and dining chairs look even better in person, are sturdily built, and easy to assemble.
We’re glad you enjoyed fast delivery and items in great condition, and that they added such a nice touch to your kitchen.
We apologize the instruction manual for one stool was a bit confusing at first, but we’re glad assembly went well in the end.
We truly appreciate you choosing CHAIRUS—hope to serve you again soon! If you have any assembly questions, please feel free to contact us anytime.
Warmest regards,
Chairus Team
Fast delivery of quality products
Fast delivery of quality products. Easy to assemble, with pictoral instructions, like an Ikea product. Wood finish was a bit oxidized but a wood polish/cleaner fixed that right up.
2 de março de 2026
Resposta da CHAIRUS
Hello Franc,
Thank you so much for your review!
We’re glad you received quality products with fast delivery and found them easy to assemble with clear pictorial instructions.
We apologize the wood finish was slightly oxidized, but we’re happy a wood polish/cleaner resolved it for you.
We hope to serve you again soon! If you have any questions, feel free to contact us anytime.
Warmest regards,
Chairus Team
Love the chair easy to put together bur…
Love the chair easy to put together bur the back of the chair seems to not be too secure it gives when you lean back
28 de fevereiro de 2026
Resposta da CHAIRUS
Hello Nicola,
We’re sorry to hear the chair back feels unstable when you lean back.
This may be due to misaligned holes. We suggest you loosen all screws to about 60%, make sure all holes are fully aligned, then tighten them completely.
If the problem continues, please send photos or a short video to care@chairus.com and we’ll help figure out the issue and provide a solution right away.
Warmest regards,
Chairus Team
Resposta da CHAIRUS
Hello Alejandra,
Thank you so much for your kind review!
We’re so glad you love the chairs and appreciate the fast delivery!
Warmest regards,
Chairus Team
The picture of the foot stool shows…
The picture of the foot stool shows it’s flat. The one I received is on quite an elevation (angle). Not in love with my pucharse.
28 de fevereiro de 2026
Resposta da CHAIRUS
Hello,
We are truly sorry your purchase did not meet your expectations.
Please send photos of the item, especially the uneven/angled part, to our customer service email: care@chairus.com
Once we receive your pictures, we will look into this and provide a proper solution for you right away.
Warmest regards,
Chairus Team
The chairs are beautiful and solid.
The chairs are beautiful and solid.
They complement our dining room very well.
We could not be happier.
They were delivered in just a few short days.
My husband said they were very easy to put together too.
1 de março de 2026
Resposta da CHAIRUS
Hello Melissa,
Thank you so much for your wonderful review!
We’re thrilled the chairs are beautiful, solid, and perfect for your dining room. So glad they arrived quickly and were easy to assemble too.
We’re truly happy you couldn’t be happier — that means everything to us!
Warmest regards,
Chairus Team
Great chairs for the price
Great chairs for the price. Pretty easy to assemble.
24 de fevereiro de 2026
Resposta da CHAIRUS
Hello Debora,
Thank you so much for your feedback!
We’re glad you think these chairs are great for the price and easy to assemble.
We truly appreciate your support!
Warmest regards,
Chairus Team
Service, price and quality can't be beat
Great customer service, best price I found for the chair I purchased and the chair is great quality. Very easy to assemble and looks just like the photo.
27 de fevereiro de 2026
Resposta da CHAIRUS
Hello Jennifer,
Thank you so much for your amazing review!
We’re so glad you’re happy with our customer service, price, quality, easy assembly, and that the chair looks just like the photo.
Your satisfaction means everything to us!
Warmest regards,
Chairus Team
Great product!
9 de fevereiro de 2026
Resposta da CHAIRUS
Hello,
Thank you so much! We’re thrilled you love it 😊
Warmest regards,
Chairus Team
Exactly what I wanted
My order arrived so quickly! Barstools came pre- assembled and exactly as described. Very happy with my purchase.
26 de fevereiro de 2026
Resposta da CHAIRUS
Hello,
Thank you so much for your lovely review!
We’re so glad your barstools arrived quickly, pre-assembled, and exactly what you wanted.It makes us happy to know you’re fully satisfied with your purchase!
Warmest regards,
Chairus Team
Customer service was great
Customer service was great! My chairs came so quickly! I highly recommend
25 de fevereiro de 2026
Resposta da CHAIRUS
Hello Lisa,
Thank you so much for your kind words!
We’re thrilled you had great customer service and fast delivery for your chairs.Your recommendation means the world to us — we truly appreciate you!
Warmest regards,
Chairus Team
Easy to order
Easy to order, and Love the office chair. Great quality and I would order from this company again
24 de fevereiro de 2026
Resposta da CHAIRUS
Hello Derrick,
Thank you so much for your kind review!
We’re delighted to hear you love your office chair, enjoyed the easy ordering process, and are satisfied with the great quality.
It means a lot that you’d order from us again — we truly appreciate your support!
Warmest regards,
Chairus Team
Love those so far!!!
24 de fevereiro de 2026
Resposta da CHAIRUS
Hello Laura,
Thank you so much! We’re so happy you love them — hope you enjoy them for a long time! 😊
Warmest regards,
Chairus Team
My chairs came very quick !
My chairs came very quick !! Up dates were great!! Boxes were packed good and ez to put together. And the price was right with free shipping.
24 de fevereiro de 2026
Resposta da CHAIRUS
Hello John,
Thank you so much for your wonderful review!
We’re thrilled your chairs arrived quickly, with great updates, secure packaging, and easy assembly.We’re also glad you loved the fair price and free shipping — it means a lot to us!
Warmest regards,
Chairus Team
Poorly made…
One of the stools had a piece of wood broken off 2’ in front that I had to super glue on - the one other leg is wobbly:(
Not well made and I’m nervous about the would falling off now
24 de fevereiro de 2026
Resposta da CHAIRUS
Hello Katja,
We are truly sorry—this is absolutely not the experience we want you to have. Our customer service team will contact you via email shortly to resolve this for you.
Please always feel free to reach out to us first at care@chairus.com with any issues. We’re here to help and make this right.
Warmest regards,
Chairus Team
Solid and sturdy
These stools are awesome in quality and are very sturdy. CHAIRUS has great customer service as well..
I would highly recommend… they are very well made!
27 de fevereiro de 2026
Resposta da CHAIRUS
Hello Jill,
We are truly sorry for the inconvenience caused by the damaged wooden seats.
We have received your email and photos, and our customer service team will follow up with you shortly to resolve this issue. Please keep an eye on your email inbox.
We will do our best to assist you and ensure your satisfaction.
Warmest regards,
Chairus Team
Still have not received my order please…
Still have not received my order please send
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da CHAIRUS
Hello William,
We are truly sorry for the missing package and the inconvenience caused.
We have already arranged a replacement shipment for you. The new tracking number will be sent to your email soon.
According to FedEx’s delivery record, they have provided a delivery confirmation photo, which suggests the item may have been delivered to the wrong address.To help us verify and fully resolve this issue, could you please send us a photo of your front door/porch for comparison?
We will keep following up until you receive your order safely.Thank you for your help and understanding.
Warmest regards,
Chairus Team
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