Had a couple of deliveries from Champion Timber now. Each time, driver has turned up when expected, friendly and helpful enough to leave the delivery in back garden until I need to use it.
A empresa respondeu
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Veja o que dizem as avaliações
Have used them a few times and had positive feedback, today was no different. Delivery was 35 x 2.4m lengths delivered well within the time frame given, plus the guys read the delivery instructions wh... Ver mais
A empresa respondeu
The staff are knowledgeable and helpful to DIY amateurs and do not discriminate because you are not a high spending account holder. Timber is a major cost in home renovation, but they supply timber to... Ver mais
A empresa respondeu
I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards. Very helpful customer service via telephone.... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de madeira
- também em
- Comércio de ferramentas
- Fornecedor de Materiais de Construção
- Loja "Faça Você Mesmo"
- Loja de materiais de isolamento
- Madeireira
Sobre Champion Timber
Escrito pela empresa
Champion Timber - Specialist Timber Merchant.
Unrivalled quality. Unrivalled range. Unrivalled service.
Good quality timber is a joy to work with and creates a better job. In fact, cheap timber is often a false economy, as anyone who has had to deal with excessive knots, warped joists or splitting timber knows.
At Champion, we source our own timber from Northern Scandinavia, machine it ourselves and sell directly to you. By doing this, we control the quality and continuity of supply and offer the best quality at competitive prices. We also have a comprehensive range and carry vast stocks of decking, landscaping timbers, fencing, sheet materials, insulation, flooring, doors and stairparts. We also stock a wide selection of timber-related products such as fixings, adhesives, power tools, ironmongery, paint, and much more.
With 10 branches across the South East, we are the region's leading independent timber specialist with over 90 years of experience of supplying the trade. We are dedicated to providing you, the professional, with the range and quality of timber that will save you time and money.
Shop NowInformações de contato
Champion House, 205-209 Burlington Road, KT3 4NB, New Malden, Reino Unido
- 020 8949 1621
- marketing@championtimber.com
- championtimber.com
4,4
Excelente
72 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good quality timber
good quality timber - no warping, straight as a die. Delivered on time
30 de novembro de 2022
Resposta da Champion Timber
Hi Robert, thank you for taking the time to leave us this review regarding our high-quality timber and delivery service!
Resposta da Champion Timber
Thank you for the review Jane! That is a great endorsement and we hope to see you again soon.
Easy to order and great prices
1 de dezembro de 2022
Resposta da Champion Timber
Good morning Gerard, thank you for the 5-star review! If you have any additional feedback please do email it to us at marketing@championtimber.com
The skirting and other timber products…
The skirting and other timber products I ordered are high quality. The delivery was on time and the driver was very helpful. I ordered the same products for another room and would definitely use them again.
30 de novembro de 2022
Resposta da Champion Timber
Hi Ian, thank you for taking the time to leave us a review! We look forward to your custom in the future.
Delivery on time
Delivery on time, excellent communications beforehand. Driver friendly, helpful and efficient.
30 de novembro de 2022
Resposta da Champion Timber
Hi Chris, thank you for the 5-star review and kind words! We pride ourselves on our customer service from start to finish and were glad you were pleased with our service.
Always on time and helpful with…
Always on time and helpful with bringing items indoors
30 de novembro de 2022
Resposta da Champion Timber
Hi Stephen, thanks for the 5-star review!
Great communication regarding delivery
Great communication regarding delivery
Great prices
Great quality
Full five stars
30 de novembro de 2022
Resposta da Champion Timber
Hello Simon, thank you for taking the time to leave us a review! We are glad our service was able to exceed your expectations, and we look forward to seeing you again soon.
Excellent customer service
I was able to order online, was called to arrange delivery, received text to confirm and goods arrived as promised.
17 de novembro de 2022
Resposta da Champion Timber
Hello John, thanks for taking the time to leave us this review. We are glad our service met your expectations and look forward to seeing you again soon.
Excellent service as per usual.
14 de novembro de 2022
Resposta da Champion Timber
Good morning Oliver, thank you for the 5-star review! If you have any additional feedback please email it to us at marketing@championtimber.com
Good online service but product delivered wasn’t great
Easy to order online, quick delivery, and delivery driver was very helpful.
Annoyingly the oak stair rail I ordered had water marks on it, which was very disappointing for the money spent on it.
30 de outubro de 2022
Resposta da Champion Timber
Hello John, we are glad that our online ordering and delivery service suits your needs. Regarding the Oak stair rail, watermarks are very rare on our products as they are all kept in dry and undercover at every branch so that we can avoid issues like this!
Please send an email to marketing@championtimber.com so that we can get this resolved as soon as possible!
Knowledgable and friendly staff
Knowledgable and friendly staff. Good website and efficient service
9 de novembro de 2022
Resposta da Champion Timber
Thank you for the review Gareth! If we did anything particularly spectacular, please let us know, you can email us at marketing@championtimber.com
Champion Timber is a great shop
Champion Timber provides excellent customer service with friendly and helpful staff. Their goods are of great quality and they keep a good stock. Their free delivery is helpful.
10 de novembro de 2022
Resposta da Champion Timber
Afternoon Sabine, thank you for this fantastic feedback. We appreciate the time taken to leave this review and hope to see you again soon!
Have used several times
Have used several times, never any problem, good price, quality timber and fast delivery
9 de novembro de 2022
Resposta da Champion Timber
Mick, thank you for the 5-star review!
Good Timber Company
Champions have good quality timber. Generally all the timber I have bought from them over the years has been of better quality than that sold by DIY shops and builders merchants. It is all kept under cover. Other yards are outdoors and the timber is often soaked. The yard staff are knowledgeable and helpful. They also offer a free cutting service whilst you wait. They also have an extensive shop for tools, fixings and hardware. I have also checked their prices against competitors and found them to be reasonable, especially when you take into consideration the quality of the materials.
I would have no hesitation in recommending them for all your timber needs.
8 de novembro de 2022
Resposta da Champion Timber
Afternoon Paul, thank for you taking the time to write this amazing 5-star feedback for us, we are flattered! Pricing, product quality and customer service are really important to us
Cheapest price about
Cheapest price about. Turned up on time. Would def recommend
8 de novembro de 2022
Resposta da Champion Timber
Price and quality are two values we pride ourselves on, thank you for taking the time to leave us a 5 star review!
Fast and efficient service
8 de novembro de 2022
Resposta da Champion Timber
Thank you for the 5-star review! If you have any additional feedback please do email it to us at marketing@championtimber.com
Overall, a very good experience
Ordering process very easy. The website is very clear and simple to use. The pre-delivery text messages were useful. The delivery itself was seamless and the driver was pleasant and helpful.
9 de novembro de 2022
Resposta da Champion Timber
Hiya Stuart, thank you for this lovely review! We are happy that every stage of our ordering process was satisfactory for you.
Great Service
A simple and easy to use Website with a quick turnaround in regard to delivery times and effective communication about the delivery
8 de novembro de 2022
Resposta da Champion Timber
Hiya Simon, thank you for taking the time to leave us this review! We are glad that our website and delivery service was helpful to you.
Above and beyond even for a small sale
Took a sketch of an idea with measurements to Sutton Branch and Adam skilfully provided the materials cut to size with specialist screws discussed with Steve and put through till by Grant. They were all professional efficient and offered their expert advice as they could see I didn’t have any skill. Thanks to their expert cutting and advice I was able to complete the project in a few hours. Definitely recommend them. They told me prices in advance and even put a refund through when they discovered there was a cheaper option than the one I had originally asked for. Great work. Excellent customer service.
29 de outubro de 2022
Avaliação não solicitada
Resposta da Champion Timber
Hello, thank you for such a positive review! We invest a lot of time into developing our staff and training them to be spot-on when it comes to customer service! Adam and Grant are a perfect symbolism of this training in action. We look forward to seeing you again soon.
Bought a 0.9m length of 4 by 3 timber…
Bought a 0.9m length of 4 by 3 timber staff are great but made a big mistake by not asking for the price £26 i could not beleive it as it was already cut obliged to buy it ASK THE PRICE FIRST !!!
Basically it is buyer beware i did not know they had all the diffrent grades of timber and was not made aware that i was being supplied with the most expensive timber !
3 de outubro de 2022
Avaliação não solicitada
Resposta da Champion Timber
Sorry you feel aggrieved by our price on this item. We do stock different grades of timber in this size, depending on what the end use is. You have purchased our best grade joinery, which is a slow grown Scandinavian joinery redwood, which we further sort and grade to minimalize defects.
Please accept my apologies if the team did not make this clear at the time of your visit.
If you would like to e-mail me directly with further details of your purchase I am happy to look into it in more detail.
Terry McDermott
Director of Sales
tmcdermott@championtimber.com
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