Had a couple of deliveries from Champion Timber now. Each time, driver has turned up when expected, friendly and helpful enough to leave the delivery in back garden until I need to use it.
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Veja o que dizem as avaliações
Have used them a few times and had positive feedback, today was no different. Delivery was 35 x 2.4m lengths delivered well within the time frame given, plus the guys read the delivery instructions wh... Ver mais
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The staff are knowledgeable and helpful to DIY amateurs and do not discriminate because you are not a high spending account holder. Timber is a major cost in home renovation, but they supply timber to... Ver mais
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I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards. Very helpful customer service via telephone.... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de madeira
- também em
- Comércio de ferramentas
- Fornecedor de Materiais de Construção
- Loja "Faça Você Mesmo"
- Loja de materiais de isolamento
- Madeireira
Sobre Champion Timber
Escrito pela empresa
Champion Timber - Specialist Timber Merchant.
Unrivalled quality. Unrivalled range. Unrivalled service.
Good quality timber is a joy to work with and creates a better job. In fact, cheap timber is often a false economy, as anyone who has had to deal with excessive knots, warped joists or splitting timber knows.
At Champion, we source our own timber from Northern Scandinavia, machine it ourselves and sell directly to you. By doing this, we control the quality and continuity of supply and offer the best quality at competitive prices. We also have a comprehensive range and carry vast stocks of decking, landscaping timbers, fencing, sheet materials, insulation, flooring, doors and stairparts. We also stock a wide selection of timber-related products such as fixings, adhesives, power tools, ironmongery, paint, and much more.
With 10 branches across the South East, we are the region's leading independent timber specialist with over 90 years of experience of supplying the trade. We are dedicated to providing you, the professional, with the range and quality of timber that will save you time and money.
Shop NowInformações de contato
Champion House, 205-209 Burlington Road, KT3 4NB, New Malden, Reino Unido
- 020 8949 1621
- marketing@championtimber.com
- championtimber.com
4,4
Excelente
72 avaliações
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First Class Service!
I recently visited Champions (Bromley Branch) to get some decking boards. Staff were incredibly helpful, they calculated the number of boards I needed, carried out several cuts and provided an all round fantastic service. They went above and beyond ....and with a smile! 😊
9 de setembro de 2022
Avaliação não solicitada
Resposta da Champion Timber
Hello Paula, we are glad that you made good use of our branch timber cutting services. We look forward to seeing you again soon.
Very helpful free delivery
Contacted the Dorking branch on the phone to discuss requirements for small job. Very helpful excellent advise, Free delivery which arrived on the day of my choice
31 de março de 2022
Avaliação não solicitada
Resposta da Champion Timber
Hiya Dave, thank you for the positive 5 star review! We are glad we were able to help
Worst delivery service ever
Had a delivery from Champion Timber in New Malden on Friday 17 of July 2021. The driver left everything on the pavement and because it was s 3.6 mm ply the wind blew it all over a busy road in central London. The lady which manages the offices, rang me to let me know that she wasn't happy with my shopping choice and had to one of the guys in the offices for help. Rang the branch and David told me that a lady I think she is the transport manager was going to ring me shortly. Waited all day, rang them back, Jack told me she had gone home and he was going to leave a note. No has rang back. Having done business with Champions for years their delivery service always has been rubbish. I have never understood their delivery service. Until they get prosecuted for leaving things wherever they can, they will never learn. I don't think they even have a customer service.
19 de julho de 2021
Avaliação não solicitada
Really, really helpful staff in Bromley
I only use the Bromley branch so cannot comment about elsewhere. The staff in Bromley are so helpful and patient with keen DIY builders who need advice before buying. I really cannot speak highly enough about this branch!
23 de junho de 2021
Avaliação não solicitada
Resposta da Champion Timber
Hello Stephen, we appreciate the lovely feedback... but cannot help that notice the star rating might be incorrect?
Excellent customer service
I like to say how please I was with the staff at champions chessington branch .
Excellent customer service they were very helpful and polite and friendly. The manager was very professional and explained what I needed .
I certainly will recommend this branch
7 de junho de 2021
Avaliação não solicitada
Resposta da Champion Timber
Viv, thank you for the lovely review. We will be sure to pass these comments onto the Chessington branch.
Bunch of clowns!
This company wanted £50.00 to delivery 4 x 1.2 metres of Ogee architrave to Reading! Apparently they couldn't put it in the post - they'd have to "hire a van" to deliver it. Total p*ss take!
29 de março de 2021
Avaliação não solicitada
Resposta da Champion Timber
Hello Sharon, unfortunately, this is just the way that we operate. We have a fleet of vehicles that cover the local area for free delivery, anything outside of this area is chargeable. In addition to this, putting 4 x 1.2m lengths of moulding into the post would be both impractical and most likely end in damages in transit, therefore this is why we suggested hiring a courier to deliver this order.
Can't fault Champions
Can't fault Champions. The staff are always super helpful and carry out their jobs with a smile. Definitely recommended.
7 de outubro de 2020
Avaliação não solicitada
Resposta da Champion Timber
Thank you Renato! We hope to see you again soon.
Really good, for even the cheapest decking.
I ordered the cheapest decking I could find. It arrived when expected, by a cheerful bloke in a company van. Good quality timber, no warped boards.
Very helpful customer service via telephone.
Online ordering should be improved, but I'm still giving them 5 stars.
11 de agosto de 2020
Avaliação não solicitada
Resposta da Champion Timber
Hello VS, what exactly could be improved about the ordering process? We would love to hear your feedback, please email any comments you have to marketing@championtimber.com
Great service
Good quality products with excellent customer service
27 de julho de 2020
Avaliação não solicitada
Resposta da Champion Timber
Thank you for the review, Peter, we look forward to seeing you again.
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