Chapelhouse Motor Group Avaliações 

1.046
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were very happy with the recent purchase of our Suzuki Swift from Chapel House Southport, where we looked after by Gary Toni & Tom. We appreciated the time taken to explain the car's features a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

traded my jaguar xe in for a brand new mg hs very suprised how good it is if you want a new car go see JAMES not pushy relaxed and extremely helpful i had no intentions of buying new only for james go... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I purchased my Citreon from the Bolton garage and all went well, I hot free MOT'S and had it serviced there, too. A year into these services they wrote the mileage in as kilometres which obviousl... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fazian dealt with my purchase in a very friendly, patient, and professional manner despite all my telephone calls and the extreme heat. The whole transaction went very smoothly thanks to him and the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária
  2. Oficina de Automóveis
  3. Serviço de Motorista
  4. Concessionária Kia
  5. Concessionária Suzuki
  6. Revendedora de carros usados

Informação fornecida por fontes externas variadas

Established for over 30 years, Chapelhouse is a company well-known throughout the North west and authorised dealers for Suzuki, MG, Kia and Fiat. Also approved for authorised repairs for Citroen, Peugeot and Vauxhall.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 89% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(1.046)

224 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Tom was a great help pleasure to deal…

Tom was a great help pleasure to deal with. Thanks Tom

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Phil. We’re delighted to hear that Tom was such a great help and made your experience at Chapelhouse Southport a pleasure. We’ll be sure to pass on your kind words to him!

Avaliado com 5 de um total de 5 estrelas

I recently bought a used Suzuki vitara…

I recently bought a used Suzuki vitara from Chaplehouse.
Sam our salesman was excellent from start to finish.
All the staff we spoke to were friendly and helpful.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for taking the time to share your feedback, Robert. We’re delighted to hear that you had such a positive experience purchasing your Suzuki Vitara and that Sam provided excellent service from start to finish. It’s also great to know the wider team were friendly and helpful throughout. We really appreciate your kind words and hope you continue to enjoy your car. We look forward to welcoming you back to Chapelhouse in the future.

Avaliado com 5 de um total de 5 estrelas

My experience with chapel house…

My experience with chapel house southport Omoda / Jaecoo was a pleasant one, i asked for a lot (and i mean a lot!) of questions and all the chaps couldnt do anymore for me, Aiden, Dan and Philip were outstanding, a nice bunch of lads who were very knowledgable and also not pushy, you have a customer for life if that is how you treat customers, thank you!

12 de janeiro de 2026
Avaliação não solicitada
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Resposta da Chapelhouse Motor Group

Thank you so much for taking the time to share this, Danny 🙂

We’re delighted to hear your experience at Chapelhouse Southport OMODA / JAECOO was such a positive one. Asking lots of questions is exactly what you should do, and it’s great to know Aiden, Dan and Philip took the time to support you properly—knowledgeable, helpful, and never pushy is the Chapelhouse way.

“Customer for life” is about the biggest compliment we can get, so we’ll be sure to pass your kind words on to the lads. Thanks again for choosing Chapelhouse, and enjoy every mile!

Avaliado com 5 de um total de 5 estrelas

What can I say about Richard and his…

What can I say about Richard and his team… First class at the point of sale and when after sales advice and help is required, he has the answers.
He is friendly, knowledgeable, informed and re-assuring!
What more can a customer ask for?
Why go anywhere else, superb.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your fantastic feedback.

We’re delighted to hear that Richard and his team provided first-class service both at the point of sale and with after-sales support. It’s great to know you found them friendly, knowledgeable, and reassuring throughout your experience.

We’ll be sure to pass your kind words on to Richard and the team. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Chapelhouse Warrington in the future.

Avaliado com 5 de um total de 5 estrelas

Joey Chong was very helpful and made…

Joey Chong was very helpful and made the whole process easy to understand. Any questions I had were answered with professionalism.

Great job Joey

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback.

We’re thrilled to hear that Joey Chong provided such helpful and professional support, making the whole process easy to understand. We’ll be sure to pass your kind words on to him.

Thank you for taking the time to leave a review, and we look forward to welcoming you back to Chapelhouse Southport in the future.

Avaliado com 4 de um total de 5 estrelas

Overall pretty good Evalena on service…

Overall pretty good Evalena on service bay desk very friendly and efficient,been with them for 3 yrs the MG HS. was the best car I’ve ever had for space and comfort

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Paul.

We’re delighted to hear that Evalena provided friendly and efficient service at the desk and that your MG HS has been such a comfortable and spacious car over the past three years. We’ll be sure to pass your kind words on to her.

Thank you for taking the time to leave a review, and we look forward to continuing to support you at Chapelhouse MG Wigan.

Avaliado com 5 de um total de 5 estrelas

Meeting joey was good he explained…

Meeting joey was good he explained everything and made everything so easy made you feel so welcome would recommend chapelhouse to anyone looking to get a new and used car from them .
Keith mundle

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Keith.

We’re delighted to hear that Joey made you feel so welcome and explained everything clearly during your visit to Chapelhouse Southport. It’s fantastic to know you would recommend us to others.

We’ll be sure to pass your kind words on to Joey. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.

Avaliado com 4 de um total de 5 estrelas

Upgrading our car

We had a phone call to upgrade our car. Leeah (part of the sales team) was amazing, our car was late arriving and when it did arrive did have a problem. Leeah kept us as up to date as possible through the process. When realising our car wouldn't be fixed soon, she gave us the option of the same car just a different colour and made sure everything was pushed through quickly due to the long wait. Ray (another part of the sales ream) just told us what we wanted to hear, telling us as soon as our car arrived we could collect, but this wasn't the case. However, when the newer car was being pushed through he was quick with sorting out our new finance agreement.

I couldn't recommend Leeah enough, she did the best she could in a difficult situation.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for sharing your experience, Jessica.

We’re pleased to hear that Leeah provided exceptional support throughout the car upgrade process at Chapelhouse MG Wigan, keeping you updated and ensuring the situation was handled as smoothly as possible. We’ll be sure to pass on your kind words to her.

We appreciate your feedback regarding Ray as well and will use this to continue improving our service. Thank you for taking the time to leave a review, and we look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

I didn’t purchase the car direct from…

I didn’t purchase the car direct from Joey at Chapelhouse, however the car was brought it from another dealership he was ever so helpful friendly and professional. I would highly recommend his services. 5 star ⭐ everyday for joey.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your kind feedback, Phil.

We’re delighted to hear that Joey provided such friendly, professional, and helpful service, even though the car was purchased from another dealership. It’s wonderful to know you’d highly recommend him.

We’ll be sure to pass your 5-star praise on to Joey. Thank you for taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

Picked up my MG HS 23 December 2026

Picked up my MG HS 23 December 2026. Can’t recommend highly enough the superb service I received from Ash (sales ) & Barry (sales manager) . I felt I was listened to by Ash when I was quite specific in the type & colour of car I was interested in. Nothing was ever too much trouble for any of the Team . Ash & Barry were always available to offer any help . Trade in & pickup all handled quickly & smoothly . I’ve even been back a few times with questions on help with settings in the car & they’ve always helped me straight away . So refreshing to deal with a company that treats a female with the same courtesy as a male. Can’t thank them enough & I love my new MG

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your wonderful feedback. Jan

We’re thrilled to hear that Ash and Barry provided such superb, attentive, and supportive service throughout your MG HS purchase at Chapelhouse MG Bolton. It’s fantastic to know they listened carefully, made the trade-in and pickup smooth, and continued to offer help even after delivery. We’re especially glad their professionalism and courtesy made such a positive impression.

We’ll be sure to pass your kind words on to Ash, Barry, and the team. Enjoy your new MG, and we look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Excellent service throughout.

First class service.
Joey was exceedingly helpful throughout the transaction.
He is a pleasure to deal with .He made the complicated process seem easy. Thank you Joey.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Mr D.

We’re delighted to hear that Joey provided first-class service at Chapelhouse Southport and made the process easy and straightforward. It’s wonderful to know he was so helpful and a pleasure to deal with.

We’ll be sure to pass your kind words on to Joey. Thank you for choosing Chapelhouse, and we look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Gary

Gary was excellent from start to finish. Very efficient and helpful.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Janice.

We’re delighted to hear that Gary provided excellent, efficient, and helpful service from start to finish at our Southport dealership. We’ll be sure to pass your kind words on to him.

Thank you for choosing Chapelhouse, and we look forward to welcoming you back in the future.

Avaliado com 5 de um total de 5 estrelas

Joey is a great ambassador for MG…

Joey is a great ambassador for MG Chapelhouse Southport. We were interested in the MG plug in hybrid on the Motabilty scheme. Joey introduced himself and was so knowledgeable, friendly and attentive to our needs. We arranged a test drive the following week and he blocked time out so he could give us his full attention. He went through the full process and we left feeling valued and reassured. Nothing was too much trouble. we also met V who was also friendly. Both Joey and V offered an excellent customer experience. Thank you.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your fantastic feedback, Paul.

We’re thrilled to hear that Joey and V provided such knowledgeable, friendly, and attentive service at Chapelhouse MG Southport. It’s wonderful that Joey took the time to give you his full attention during the test drive and throughout the Motability process, ensuring you felt valued and reassured.

We’ll be sure to pass your kind words on to both Joey and V. Thank you for sharing your experience, and we look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Buying an Omoda 9

I picked up my Omoda 9 today from Aiden Gray. He has been fantastic all the way through the buying process, from the moment we walked in, to the moment we drove away. His communication on the cars ETA has been great and he has went out of his way to make this really easy for us. He is extremely helpful and knowledgeable and nothing has been too much hassle. I am extremely happy with the experience from start to finish and love my new car! Thank you Aiden!

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your wonderful feedback, Michael.

We’re delighted to hear that Aiden Gray provided such fantastic support throughout your Omoda 9 purchase at Chapelhouse OMODA & JAECOO Southport. It’s great to know his communication, knowledge, and helpfulness made the process smooth and enjoyable from start to finish.

We’ll be sure to pass your kind words on to Aiden. Enjoy your new car, and we look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Made buying a car easy at Chapel House

Excellent service from Dan Gargan at Chapelhouse Motors in Southport. I bought a Hyudai Tucson and Dan went above and beyond to make the process of buying the car easy and stress free, he explained the process in detail and arranged for a test drive and sorted the paperwork. The car is in excellent condition, Dan had arranged for it to be valated on day, he even sorted out an issue with the log book at the local Post Office, Cheers Dan for all your help and advice.

8 de janeiro de 2026
Avaliação não solicitada
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Resposta da Chapelhouse Motor Group

Thank you for your fantastic feedback, K.

We’re thrilled to hear that Dan Gargan provided such excellent, thorough, and attentive service at Chapelhouse Motors Southport. It’s wonderful to know he went above and beyond—from arranging the test drive and paperwork to resolving the log book issue—making your Hyundai Tucson purchase easy and stress-free.

We’ll be sure to pass your kind words on to Dan. Enjoy your new car, and we look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Myles was extremely helpful

Myles was extremely helpful with answering service questions. Took his time and showed her the benefits of the Jaecoo and what the schedules were. He explained in plain language she could understand. Will be definitely returning in the future

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Mr Murphy.

We’re delighted to hear that Myles provided such helpful and clear guidance on the Jaecoo service schedules, taking the time to explain everything in a way that was easy to understand. It’s great to know you had such a positive experience and plan to return in the future.

We’ll be sure to share your kind words with Myles and the team at Chapelhouse OMODA & JAECOO Warrington.

Avaliado com 5 de um total de 5 estrelas

Easy and helpful

Easy and helpful, Dan G was very pleasant with a good balance between the serious and the not.

7 de janeiro de 2026
Avaliação não solicitada
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Resposta da Chapelhouse Motor Group

Thank you for your feedback, Keeley.

We’re delighted to hear that Dan G provided such a pleasant and balanced approach, making your experience at Chapelhouse OMODA & JAECOO Southport both easy and enjoyable. We’ll be sure to pass your kind words on to him.

We look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Great experience!

Adam was really helpful! He made the experience of picking a new car super easy!

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your feedback, Nicola.

We’re delighted to hear that Adam made picking your new car so easy and enjoyable at Chapelhouse OMODA & JAECOO Warrington. We’ll be sure to share your kind words with him.

Enjoy your new car, and we look forward to welcoming you back in the future!

Avaliado com 5 de um total de 5 estrelas

Joey has been excellent and charming…

Joey has been excellent and charming friendly and super patient. Knowledge and attention to care for motobility is perfect made sure my need was meet. 100%.star of Chapelhouse

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your wonderful feedback, Mr Brennan.

We’re thrilled to hear that Joey provided such excellent, patient, and attentive service, ensuring all your mobility needs were fully met. It’s fantastic to hear how highly you think of him—he truly is a star of Chapelhouse Southport.

We’ll be sure to pass your kind words on to Joey and the team. Thank you for choosing Chapelhouse, and we hope you continue to enjoy your vehicle!

Avaliado com 5 de um total de 5 estrelas

Wes outstanding at his job

Brilliant experience, would highly recommend

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Chapelhouse Motor Group

Resposta da Chapelhouse Motor Group

Thank you for your fantastic feedback, Sean.

We’re delighted to hear that Wes provided outstanding service and that your experience was so positive. Your kind words and recommendation are greatly appreciated, and we’ll be sure to pass them on to Wes.

We look forward to welcoming you back in the future.

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