Charlotte Mills Avaliações 

106
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely loved these shoes. I wore the 'Mia Blue Wide Fit' and they were so comfortable to wear on my wedding day. The shade of blue was just beautiful. The perfect wedding shoes and I couldn't h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have recently purchased CHM mini wedding dress and let me tell you it is just WOW. The quality and craftsmanship is amazing. The tuĺle and details are high quality and so precise. They fit like a gl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful dress — I tried on several short wedding and occasion dresses before choosing Charlotte Mills, and by far this one felt the most bridal. The quality and craftsmanship are amazin... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Ordered a dress for an event. Unfortunately it was way too big around the bust and very revealing. Returned the dress, return process was very extensive and tries to avoid you returning items by askin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Vestidos de Noiva
  2. Loja de Calçados
  3. Loja de noivas

Escrito pela empresa

At Charlotte Mills, we craft more than bridal footwear and clothing; we create timeless treasures for all your 'I do' moments. Our designs blend heartfelt sentimentality with bold elegance, ensuring that from the aisle to anniversaries, every step you take has style and every moment that meaning. Because some moments in life deserve a perfect fit.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

106 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,4

Todas as avaliações

(106)

59 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Disappointing quality for beautiful…

Disappointing quality for beautiful shoes. The shoes literally fell to pieces on my wedding day. First, the quote on the bottom rubbed away which I did expect having read others reviews. However, what I didn't expect was a horrible plasticy film dangling unsightly from my shoe. Then, one of the rubber sole pieces from my left hill fell out and hasn't been found. I wouldn't mind if I trekked on hard terrain but I was on carpet and dance floor all day. Would not reccomend.

1 de agosto de 2024
Avaliação não solicitada
logotipo da Charlotte Mills

Resposta da Charlotte Mills

Hi Charlotte, I'm so sorry you were so disappointed with your shoes.

As the soles of our shoes are leather, the writing can wear down once the shoes have been worn. The plastic film on the soles, is there to keep the soles pristine when trying them on before the wedding. And should be removed before wearing them on your big day, which is stated on a notecard you receive in your shoe box.

If you can get in touch with customer service via info@charlottemillsbridal.com we'd love to chat with you further about this.

Best wishes,
Emma

Avaliado com 1 de um total de 5 estrelas

I cringed when I opened the box for…

I cringed when I opened the box for these. Quite tacky shoes, poorly made in a horrible textured finish, and nowhere near as nice in real life as on their website.

1 de julho de 2024
Avaliação não solicitada
logotipo da Charlotte Mills

Resposta da Charlotte Mills

Hey Sky,
We are sorry to hear that you were disappointed with our Shoes.
We apologise for the delayed reply, we were unaware that this review platform was active, as we use reviews io which is linked on our website.
If you would like to chat with the team regarding your purchase, please contact us at - info@charlottemillsbridal.com

Avaliado com 5 de um total de 5 estrelas

Just brought the new Mia Pearl and they…

Just brought the new Mia Pearl and they are OUT OF THIS WORLD 😍 not to mention the amazing customer service from Debbie who helped me along the way!

The box they come in is amazing and the little added touches that come with also is so heartwarming. I can’t wait to wear them on my special day in June 2024 🤍

21 de fevereiro de 2024
Avaliação não solicitada
logotipo da Charlotte Mills

Resposta da Charlotte Mills

We are so proud that Our Mia Pearl shoes were a part of your very special day, we hope that you loved wearing them!
Congratulations Chloe, from the CM Team x

Avaliado com 2 de um total de 5 estrelas

Poor quality & misleading customers

Firstly, I want to say I purchased two dresses one dress was on pre-order, the other was not. I was expecting to receive the dress that wasn’t on pre-order, but for some reason they held the full order back and did not send the one dress which was available. After ordering the dress in January and by mid February still hadn’t arrived I thought I’d check the website and I was astonished to see that the orders were not going to be sent out until April!! so I contacted customer service and asked to cancel my order because my Hen Party is taking place before then! Next thing I know I get an email saying the order has been shipped today… oh really just now?? So i can’t cancel. Hmm. given that the website says the pre-orders will not be fulfilled until April I thought this was extremely bizarre. Theres clearly some kind of publicity or marketing thing going on and dresses are available, but they are continuing to take orders when they know that supply cannot meet demand perhaps a cash grab?? Over the last few weeks my Facebook and Instagram has been flooded with ads from this company.Anyway the two dresses arrived, the ashley dress in satin with a feather hem. All I can say is - The sizing is completely off, it drowned me, possibly made for very tall women as the dress was past my knees not flattering? I Ordered a size 12 my true size and it fit more like a size 16 and was completely shapeless. The other dress I ordered for My hen Party was the sparkly bobbi dress, the quality and shape is just really bad. The cups on the dress are really ill fitting and the finish and straps feel really cheap. The dress was also really quite thin and see-through, which I was surprised for the price tag. You could see my underwear through it for £160?! the items were well packaged, but that’s really the only positive thing I can say. I will be returning. The juice is just not worth the squeeze.

15 de fevereiro de 2024
Avaliação não solicitada
logotipo da Charlotte Mills

Resposta da Charlotte Mills

Hey Coley,
Firstly, we would like to apologise for the delayed response, we were unaware that this review platform was active, as we use reviews io which is linked on our website.
We will happily discuss further with you, please contact our team at - info@charlottemillsbridal.com
We look forward to chatting with you x

Avaliado com 1 de um total de 5 estrelas

Agonisingly uncomfortable

The shoes looked fabulous, and were comfortable on the thickly carpeted floor of the pop-up shop where I tried them on. I chose the Jazzy mid-height block heel and I thought they would be my dream shoe.

Wearing them in the real world was a different experience. After an hour I was in agony. Even for short periods, if you are standing on a hard surface, they hurt like hell. A tremendous disappointment.

12 de julho de 2023
Avaliação não solicitada
logotipo da Charlotte Mills

Resposta da Charlotte Mills

We are so sorry you were so disappointed with your shoes.
Your feedback addressing the comfort and fit is very important to us, all comments are monitored closely as we are always looking to improve.
Also, we do apologise for the delayed response here, we were unaware that this review platform was active, as we use reviews io which is linked on our website.
If you would like to discuss this further, please contact our Team - info@charlottemillsbridal.com

Avaliado com 1 de um total de 5 estrelas

Beautiful shoes on purchase but only…

Beautiful shoes on purchase but only suitable for one wear. I wore them for about 8 hours on my wedding day. 90% of the time indoors and a large chunk of that seated. The soles have completely worn down and you cant read the lovely writing that was etched into the leather. No warning this would happen and so sad and disappointed that this is the case and the lovely wording is no longer readable. They have been cleaned so it is most definitely not dirt. Customer services have told me, that's just what happens with High quality leather. So disappointed because I was thrilled with them when I got them and so sad to see them when I took them off. I presumed I must have had a dodgy pair so reached out for support and that was what I was told. Not good enough for a £200 + pair of shoes.

14 de dezembro de 2023
Avaliação não solicitada

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