This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. T... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
absolutely the best experience chartering an airplane had a cancelled flight for spring break had my grandchildren ready to go and the rebooking was going to put us in FL 3 days later . called and w... Ver mais
A empresa respondeu
Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG... Ver mais
A empresa respondeu
When we arrived at the departure airport, we were informed that CFG had not paid for the flight, and we could not depart until payment was made. I called both numbers for CFG and the first mailbox... Ver mais
Detalhes da empresa
Escrito pela empresa
Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
Informações de contato
1900 Glades Road Suite 301, 33431, Boca Raton, Estados Unidos
- +1 (888) 634-7449
- charter@flycfg.com
- charterflightgroup.com
4,4
Excelente
181 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The captain was pleasant and very…
The captain was pleasant and very competent. Jet was waiting for us when we arrived the terminal. Flight was fast, smooth and safe. And the customer support team was responsive and helpful.
8 de julho de 2024
Resposta da FlyCFG
Chris, thank you for your feedback. Our team is committed to sourcing high-pedigree aircraft for all our flights, and we apologize the aircraft did not meet your standards this time. We aim to exceed your expectations on your next trip.
Adam was extremely responsive and…
Adam was extremely responsive and stayed in constant communication with me regarding flight arrangements, etc. His customer service skills were fantastic as well as the other team members corresponding day and night to fulfill our needs. The pilot was also especially kind and courteous.
3 de julho de 2024
Resposta da FlyCFG
Thank you for your feedback Nicki; we are glad your flight went well. Communication is key, and our FlyCFG team is great at staying in touch. We look forward to flying you again soon!
Jude and team were excellent
Jude and team were excellent. The aircraft and crew were exceptional.
30 de junho de 2024
Resposta da FlyCFG
Jude sets a high bar for our entire FlyCFG team. We are glad your flight went well and appreciate the positive feedback. See you on your next flight!
Well done by all involved..
Well done by all involved... from Quote to Processing to Pilots to Aircraft... Trip was on time on both ends... Nice job!
26 de junho de 2024
Resposta da FlyCFG
We have a great team that works hard to make trips with FlyCFG seamless. Glad to hear you had a great flight. We look forward to seeing you again soon.
Smoothest experience I've had booking a private flight.
I will be calling again.
25 de junho de 2024
Resposta da FlyCFG
We look forward to flying you again soon! Thank you for your feedback, Dick.
Best trip we have experienced
Best trip we have experienced! From the start to the finish, everything was excellent service, I am very impressed with the whole staff. Pilots were amazing and had an excellent flight. Best experience and trip. Thank you for everything
22 de junho de 2024
Resposta da FlyCFG
Great pilots really do make for a great trip, we are glad you enjoyed yourself! Our FlyCFG staff works hard to make things seamless and it makes us proud to hear you had a great experience. We look forward to flying you again soon!
Thank you for a good first experience
Glad to have worked with John in arranging the flight. Seamless and easy. Would have anticipated follow up by the concierge to check in on how the experience was. Otherwise, the pilots were exceptional and very professional from start to finish.
17 de junho de 2024
Resposta da FlyCFG
We are glad to hear you enjoyed your first trip with FlyCFG, Paul. We try to follow up with clients after their trips, and we are sorry that did not happen as you expected this time. We look forward to flying you again soon.
Knoxville to Aspen on a Challenger300
Knoxville to Aspen on a Challenger300. Perfect flight. Fabulous crew. Beautiful aircraft. We expect nothing less than perfect, and we get it every time we use CFG. Thanks, Jordan
5 de junho de 2024
Resposta da FlyCFG
We're thrilled to hear that your flight from Knoxville to Aspen on the Challenger 300 was perfect. Our team is dedicated to providing exceptional service, and it's great to know we met your expectations. We look forward to flying you again soon!
Resposta da FlyCFG
Thank you for your feedback, Jeff. We're pleased to hear that your flight was on time and that the FBO was to your liking. We look forward to seeing you on board again soon.
Everything went smooth and everyone was…
Everything went smooth and everyone was professional and very helpful!!!
21 de maio de 2024
Resposta da FlyCFG
We are glad to hear your trip went smoothly Jared. Thanks for flying with FlyCFG, we look forward to the next time you fly with us.
CFG is the best way to travel
CFG is the best way to travel, with superb customer service, fast communication, and an overall commitment to excellence! I look forward to my next flight.
15 de maio de 2024
Resposta da FlyCFG
Hello David, thank you so much for flying with us and taking the time to share your positive experience. Our team looks forward to your next flight as well. Please let us know how we can help when the time comes. Thanks!
Communication and follow through were…
Communication and follow through were very good from booking to touch down. Pilots were friendly and attentive. We had some weather issues but they handled it like true professionals. I would definitely use your company again if the need arises.
8 de maio de 2024
Resposta da FlyCFG
Hello Peter, glad to hear the communication was smooth from start to finish with your flight. Our team works hard to make sure you have everything you need and to address any issues that arise. While we cannot do much about the weather, we are glad the crew was able to adjust things accordingly. Thanks for flying with FlyCFG. We look forward to seeing you again.
Excellent Experience
David was incredibly helpful with our very short-notice booking. The upgraded aircraft was perfect for our group and the crew were professional and courteous. We opted to have a lunch catered and were told pricing was not available, we ordered sandwiches and some salads for $500 and our passengers said the food was not very good for the cost. But the flight and booking process were fantastic and we will absolutely work with CFG again soon.
3 de maio de 2024
Resposta da FlyCFG
Hi Ashley, So happy to hear you enjoyed working with David. Our top priority is to ensure a seamless experience for our clients from start to finish. We are so sorry the group was disappointed with the catering. Please note the catering prices are set directly by the catering company and not by us here at FlyCFG. If you have any questions or need any further assistance, please do not hesitate to reach out. We hope to work for you again soon!
Excellent all around!
2 de maio de 2024
Resposta da FlyCFG
Hi Thomas, We greatly appreciate your support and feedback. Thank you so much for sharing your recent FlyCFG experience. Looking forward to the next one!
Great crew
Great crew, comfortable plane and very helpful and professional Dylan.
29 de abril de 2024
Resposta da FlyCFG
Hi Mounir, Thank you so much for sharing your review. Dylan truly embodies the FlyCFG commitment to professionalism and five star service. So happy you enjoyed your experience and we hope we can work for you again soon. Please do not hesitate to reach out if you need anything at all.
Resposta da FlyCFG
Hi Heather, Delighted to hear it was an enjoyable journey. Thank you for choosing FlyCFG. We hope we can serve you again soon.
Flight at its best
Flight at its best! We will never go back to commercial airlines! Every touch makes it special!
22 de abril de 2024
Resposta da FlyCFG
Hi Ron, So happy to hear you enjoyed your FlyCFG experience. Thank you for taking the time to share your support and feedback. We have you covered for all your future charter needs. Looking forward to the next one!
The flight was great and was easy to…
The flight was great and was easy to book and work with FlyCFG
thanks
22 de abril de 2024
Resposta da FlyCFG
Hi Jim, THANK YOU! Our team here at FlyCFG is committed to providing exceptional service from initial inquiry to final touchdown. We hope we get the opportunity to work for you again soon. Please do not hesitate to reach out if you need anything at all. We are here to help!
The staff was amazing
The staff was amazing! Very helpful, accessible & accommodating.
19 de abril de 2024
Resposta da FlyCFG
Hi Scott, Love to hear it! Thank you for sharing your FlyCFG experience. We appreciate the support and feedback. Looking forward to the next one!
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