This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. T... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
absolutely the best experience chartering an airplane had a cancelled flight for spring break had my grandchildren ready to go and the rebooking was going to put us in FL 3 days later . called and w... Ver mais
A empresa respondeu
Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG... Ver mais
A empresa respondeu
When we arrived at the departure airport, we were informed that CFG had not paid for the flight, and we could not depart until payment was made. I called both numbers for CFG and the first mailbox... Ver mais
Detalhes da empresa
Escrito pela empresa
Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.
Informações de contato
1900 Glades Road Suite 301, 33431, Boca Raton, Estados Unidos
- +1 (888) 634-7449
- charter@flycfg.com
- charterflightgroup.com
4,4
Excelente
181 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Super Positive Experience
Courteous, expert pilots. Very accommodating support staff. Every aspect of our trip was smooth, including accommodating all our gear and three dogs. Wonderful company. Will definitely fly with you again!
18 de dezembro de 2023
Resposta da FlyCFG
Thank you so much for your testamonial Peggy! So happy to hear it was a comfortable trip for you and your sweet dogs. Please let us know if we can be of any further assistance. Looking forward to working with you again in the future!
Professional and polite pilots
18 de dezembro de 2023
Resposta da FlyCFG
Hi Darren, Thank you so much for the feedback. Glad to hear the crew delivered exceptional service on your recent flight. We hope to welcome you back on board again sometime soon.
Booking process was easy and efficient
Booking process was easy and efficient, especially considering the nature of our changing schedule for our flight needs. Aircraft was clean, appeared to be well maintained and comfortable - perfect for our needs in this case. Pilots very professional.
13 de dezembro de 2023
Resposta da FlyCFG
Hi Nancy, I'm so glad you were pleased with your recent FlyCFG experience. Your feedback is extremely valuable to us as well as current and future FlyCFG clients. Thank you so much for sharing. Looking forward to your next flight!
The plane was a complete junkbox
8 de dezembro de 2023
Resposta da FlyCFG
Hi Andrea, Thank you for your response and feedback. I’m sorry to hear you were disappointed with the quality of the aircraft. During the booking process our team provided multiple aircraft options at various price points and departure times. Immediately upon receiving your feedback our CEO inspected the plane to ensure it was up to our quality standards. I’ve included a video link below of the interior of the Learjet 60 you recently flew on with everything showing in check. Please let me know if you have any questions or if you would like to connect and discuss your trip in further detail.
https://drive.google.com/file/d/1yMIIZxEwgYvTm60Wx8nPuGU0oIdl7g1q/view?usp=sharing
Resposta da FlyCFG
Hi Bob, Thank you so much for your review and feedback. Thank you for choosing FlyCFG.
Staff was professional and on time.
Staff was professional and on time.
I would like to have had wifi on the flight.
Other than that experience was great.
27 de novembro de 2023
Resposta da FlyCFG
Hi James, Happy we were able to connect regarding your recent trip. Thank you so much for the feedback. We really appreciate it. Looking forward to next time!
Resposta da FlyCFG
Hi Cindy, We appreciate your feedback. Thank you so much for sharing.
On time and easy to communicate with…
On time and easy to communicate with staff .
17 de novembro de 2023
Resposta da FlyCFG
Hi Ralph, Happy to hear things went smoothly. Thank you so much for the feedback. We really appreciate it.
Outstanding service and an overall great private jet experience
This was an outstanding service experience from start to finish, a complete contrast to the last charter company I used who made $11,000 of mine disappear with nothing to show for it. The immediate response to every question was beyond expectations. The pilots were outstanding as well across the board. Everyone went above and beyond.
16 de novembro de 2023
Resposta da FlyCFG
Hi Jesse, Thank you so much for your review and feedback. Happy to hear everything exceeded expectations. Please let us know if there's anything else we can assist with.
Brendan and Kristina were waiting when…
Brendan and Kristina were waiting when I arrived at the airport. Very professional and nice. Kristina went through the safety procedures and explained where the snacks and water were.
The plane looked new both inside and out.
Would fly with them again without hesitation.
14 de novembro de 2023
Resposta da FlyCFG
Hi Pauline, Thank you so much for your review and recommendation. We're so glad everything went well on your recent flight.
Very professional and easy to work…
Very professional and easy to work with. As a busy professional, it’s nice to call or email in my flight needs and have safe options within 30 minutes.
20 de outubro de 2023
Resposta da FlyCFG
Hi Lewis, Thank you. We're so appreciative of your feedback. We look forward to welcoming you on board again soon.
Easy access
Easy access, always on time great pilots and comfortable rides
Thank you
1 de novembro de 2023
Resposta da FlyCFG
Thank you so much for your review and feedback. We're happy to help.
Resposta da FlyCFG
Hi Louise, Thank you so much for your loyalty and support. We really appreciate you sharing your review.
We have never been disappointed with…
We have never been disappointed with our flight choices. I have continued to give a five star rating…CFG leaves nothing out in providing the excellent experience.
27 de outubro de 2023
Resposta da FlyCFG
Hi Janis, We're so happy to help, and delighted you enjoyed your experience. Thank you again for your feedback.
They had a delay because of a broken…
They had a delay because of a broken plane. They found another one very quickly, and was delayed about 2 1/2 hours. The substitute plain was just like the first one very well flown and nice inside.
1 de novembro de 2023
Resposta da FlyCFG
Hi Larry, Thank you so much for your feedback. I'm sorry to hear there was a mechanical issue, but happy the team was quickly able to find a suitable recovery option. Please let us know if we can be of any further assistance at all. Looking forward to welcoming you back on board soon!
Clean plane....Excellent pilots....
Clean plane....Excellent pilots..... Smooth take off....Smooth trip..... Smooth Landing.....
1 de novembro de 2023
Resposta da FlyCFG
Hi Jack, We're thrilled you enjoyed your experience. Thank you so much for your response and feedback.
The team at FlyCFG is incredible
The team at FlyCFG is incredible! Made our last minute trip to Napa effortless. The pilots were very professional and experiencing the Vision Jet for the first time was an absolute thrill. Would highly recommend. Thank you!
21 de abril de 2023
Resposta da FlyCFG
Thank you so much for the feedback Jerry! We're so glad you enjoyed your experience.
Above and Beyond
Efficient friendly service to arrange the flight and friendly efficient pilots to get us where we were going….couldn’t have been more perfect.
31 de outubro de 2023
Resposta da FlyCFG
Hi Lynn, We're so appreciative of your response and feedback. Thank you for choosing FlyCFG.
A very professional Team
John C was great to work with and very quick to get quotes and information for the flight. He is surrounded by a team of experts and appreciate how well they communicated and quick they were to respond as we made several changes to the itinerary.
Thank you!
20 de outubro de 2023
Resposta da FlyCFG
Hi Rod, We're so appreciative of your review and feedback. Thank you for sharing. We hope to serve you again soon.
It was an emergency flight from Destin…
It was an emergency flight from Destin to Oklahoma City. My mother in law had a major heart attack and wasn’t expected to survive. You all were fantastic at getting us on a flight right away. Everyone we dealt with was very friendly and professional. I will recommend your services and company for sure. Thank you again for the 5 star service and your thoughtfulness to our situation and needs
24 de outubro de 2023
Resposta da FlyCFG
Hi TD, We're so happy to help. Thank you so much for the review and recommendation. We hope to serve you again soon.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.