My ticket was under suspension, which was never informed to me in writing till date . Why ? Kindly give a proof that you put my booking under suspension. The word suspension doesn’t mean that cancella... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After I vetted all others and compare there price, I'm very shock same flight I grab from cheap ticket sooooo much lower then other website I really can't believe this deal.I fly every months, from no... Ver mais
A empresa respondeu
Booking of air ticket was smooth and the price was the same as shown in Skyscanner. The eTicket came arrived shortly which was reassuring. Most important, the price was very competitive compared with... Ver mais
A empresa respondeu
It was reasonably easy to navigate n booking was quite smooth though I had to answer many additional add ons. Price was generally lower than others. True to your word, etickets were confirmed via em... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Passagens Aéreas
- também em
- Agência de Viagens
- Agregador de viagens
- Locadora de Carros
- Site de busca de vôos
Escrito pela empresa
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Informações de contato
4,1
Muito Bom
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We need local customer service contact…
We need local customer service contact number. Very difficult to call overseas.
28 de julho de 2026
Resposta da Cheaptickets.sg
We appreciate your feedback regarding local contact options. All our contact deatils ( chat,call, mail) can be found in your eticket email. Our team is there to support you 24x7. Kind regards Kara
Ease of use and great deals
Ease of use and great deals. Also provided adequate time for deciding and payment to complete the entire process
27 de julho de 2026
Resposta da Cheaptickets.sg
We're so happy to hear that you found our process easy to use and that our deals met your expectations! We appreciate you highlighting the adequate time provided for decision-making and payment. Thank you for your wonderful feedback!
This could be a fake website
This could be a fake website. no customer service. no actual ticket was actually book after payment. be careful to this website.
24 de julho de 2026
Resposta da Cheaptickets.sg
We are not happy to read your review, especially cause it is not correct. We are a real website, we have 24x7 customer care available for all our customers on chat, call and email. I checked your booking and I am happy to confirm we have sent you your eticket 5 minutes after payment. Have a great trip and trust us, we are real ! Kind regards Klara
not really cheap tickets
26 de julho de 2026
Resposta da Cheaptickets.sg
We appreciate your feedback regarding our ticket pricing. We are always working to offer competitive options for our customers.
Resposta da Cheaptickets.sg
Thanks for your nice review!
Easy to book and many better different…
Easy to book and many better different route with cheaper price to select.
25 de julho de 2026
Resposta da Cheaptickets.sg
We're so happy you found our booking process easy and appreciated the variety of routes and pricing options we offer. Thank you for your wonderful feedback!
Worst ever customer service
Worst ever customer service. They don’t reply promptly and cause frustration to the customer. For most of the queries, they ask us to contact the airlines (I’m unsure why a customer need to follow up with airlines - then why an agency is there?) Never going to book tickets again . Could give zero rating if available.
23 de julho de 2026
Avaliação não solicitada
Resposta da Cheaptickets.sg
Hello Nandhini,
We're sorry to hear that you didn’t have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We’ll attempt to reach you by phone first, followed by an email if we’re unsuccessful.
Kind regards,
Peter
Price is good and easy to book
23 de julho de 2026
Resposta da Cheaptickets.sg
We're delighted to hear that you found our pricing good and the booking process easy! Thank you for your wonderful feedback.
Easy to book
20 de julho de 2026
Resposta da Cheaptickets.sg
Thanks for your nice 5 star review! Have a great trip
beyof last time maid my booking took 24…
beyof last time maid my booking took 24 hrs delivery itinerary, so did make feedback so i seen this time good and effective immediately got booking itinerary good job 👍
20 de julho de 2026
Resposta da Cheaptickets.sg
We're so glad to hear that you received your booking itinerary quickly this time! We truly appreciate your feedback and are always working to improve our services for our valued customers.
Dates got mixed up from skyscanner…
Dates got mixed up from skyscanner link, asked for a change of dates, was quoted 3x more than the flight price for change of dates. No cancellation refund policy.
19 de julho de 2026
Resposta da Cheaptickets.sg
Hello Raveen,
The feedback regarding the date selection and modification fees has been reviewed.
Flight details, including dates and times, are displayed for confirmation on the final review screen before payment is completed. Once a ticket is issued, any changes or cancellations are strictly governed by the airline terms and conditions accepted during the booking process.
An outbound specialist will contact you directly to discuss the current options and see how to best assist with this itinerary.
Kind regards,
Steve
Cheaptickets
Resposta da Cheaptickets.sg
We are so glad to hear that our efficiency and deals were appreciated. Thank you for your wonderful feedback!
Issue resolved
UPDATE: Customer service has ultimately been responsive and the issue has been resolved, so I'm actually happy with the outcome.
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I had a very disappointing experience with CheapTickets. During the booking process, an add-on was included that I did not intend to purchase. I noticed immediately because the final amount charged was higher than the advertised flight price and contacted customer service right away.
Their response was simply that the add-on is non-refundable. The experience left me with the impression that the company profits from unwanted add-ons rather than transparent pricing. It felt very scammy, and I would avoid booking through this site.
12 de julho de 2026
Resposta da Cheaptickets.sg
Hello Marko,
Thank you for sharing this feedback. Clear information about pricing and selections during checkout is important, so hearing about this experience is concerning.
The AirHelp service is typically non-refundable once selected during the booking process. However, the details of this booking will be reviewed to see how this can be resolved.
Kind regards,
Leo | Customer Service
Cheaptickets.sg
Seamless Booking
Seamless Booking , hassle free and very quick. Information was clear and pricing was the best
13 de julho de 2026
Resposta da Cheaptickets.sg
We're so happy to hear your booking was seamless and quick! We appreciate you highlighting our clear information and competitive pricing. Thank you for your kind words.
Resposta da Cheaptickets.sg
We're so glad to hear everything went smoothly and was uncomplicated for you. We appreciate your kind words!
Booking price was affordable and easy…
Booking price was affordable and easy and quick booking. No hassle. Confirmation was within a few minutes.
9 de julho de 2026
Resposta da Cheaptickets.sg
We're so happy to hear that your booking experience was easy and quick! We appreciate you sharing your positive feedback with us.
Easy n clear info
9 de julho de 2026
Resposta da Cheaptickets.sg
We're so glad to hear that our information was clear and easy to understand. We appreciate your positive feedback!
Resposta da Cheaptickets.sg
We're so happy to hear you found our booking process easy, secure, and speedy with competitive prices! Thank you for your kind words.
The easiest way to book
The easiest way to book. The fares are reasonable and afforfable.
7 de julho de 2026
Resposta da Cheaptickets.sg
We're so glad you found our booking process easy and our fares reasonable. We appreciate your positive feedback!
This is my first time using…
This is my first time using Cheaptickets' services. I am surprised with the immediate reactions to all my requests. The paperworks followed immediately after I confirmed my purchase of the travel tickets. Every aspect of my travel was completed within a few minutes. I seldom experienced such efficiency. Kudos to all the staff involved. I will certainly use this agency again
6 de julho de 2026
Resposta da Cheaptickets.sg
We are so happy to hear about your positive first experience with our services! It's wonderful to know that our efficiency and quick responses to your requests made your travel planning so smooth. We truly appreciate your kind words and look forward to assisting you with your future travel needs. Thank you for choosing us!
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