Cheffins  Avaliações 

131
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently sold our home with Cheffins in Saffron Walden and are very grateful for the support we received throughout the process. Ella Sowerbutts deserves a particular thank you. She was tirele... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service and support from Christina and her Team at Cheffins Haverhill . Professional and made my moving out and finding another property seamless ., stress free ! Thank you for the littl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Finding a home as a US military member newly arriving to the UK can be stressful & intimidating. Those feelings disappeared after meeting Joe at Cheffins! We found a few homes we liked they had list... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Holly at cheffins is quite simply amazing. She handled our move to Saffron Walden impeccably. Always reachable, her communication with us was prompt and detailed. Aside from doing her job so well, she... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Auditor Fiscal
  2. também em
  3. Agência de Imóveis Comerciais
  4. Casa de leilão de imóveis
  5. Imobiliária

Escrito pela empresa

Cheffins is East Anglia's leading firm of surveyors, valuers, property advisers and auctioneers. Established in 1825, the firm has 6 offices in Cambridge: Ely; Haverhill; Newmarket, Saffron Walden and Sutton. Cheffins’ professional services include residential sales; residential lettings; fine art auctions; commercial property; agriculture and rural business services; vintage and classic auctions; planning and development; property auctions and tractor and plant machinery.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

131 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,7

Todas as avaliações

(131)

97 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Cancel bids for no reason

Placed a bid for an item, told I was highest bidder and then had my bid cancelled in favour of a lower floor bidder.
Auctioneer was basically hopeless and didn't have much clue as to what was going. Almost like he'd never auctioned before. Cancelled several bids during the course of the auction.
Complained to them but only got an office girl explaining the website can take seconds to update and a whole list of other excuses.
No excuse for poor auctioneering skills. Hope the seller was pleased with the poor price paid for his lot.
Will never use them again. Very amateur set up.

4 de setembro de 2025
Avaliação não solicitada
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Resposta da Cheffins

This review relates to our Fine Art department and not our Residential department. We have replied to you on Google reviews asking if you wish to make a complaint, please do so by emailing complaints@cheffins.co.uk

Avaliado com 5 de um total de 5 estrelas

Cheffins easing us through the problems of house moving.

From start to finish, all the staff at Cheffins have been extremely helpful, very professional and a pleasure to deal with. Although it took a long time for to get from start to finish, Cheffins were always on the end of the phone to help us through the process. I would definitely use them again for a house move.

6 de agosto de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you very much for taking the time to leave us a 5* review. We wish you all the best in your new home.

Avaliado com 5 de um total de 5 estrelas

Outstanding Cheffins Team at Saffron Walden

The Cheffins Team at Saffron Walden were excellent, especially the sales coordinator, Rhia Archard, whose diplomatic skills and impressive drive were key to resolving all outstanding enquiries on a timely basis.

15 de julho de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for taking the time to leave our Saffron Walden team a 5* review.

Avaliado com 5 de um total de 5 estrelas

Fantastic

If you are looking to move 100% use Cheffins
Everyone in the office are great and very professional.
Massive shoutout to Rhia who is an absolute superstar

17 de junho de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a review, we really appreciate the feedback.

Avaliado com 5 de um total de 5 estrelas

Great service Cheffins Saffron Walden

Many thanks to Rhia Archard at Cheffins Saffron Walden for guiding me through my property purchase. There were a few hurdles along the way, but Rhia’s patience and persistence helped everything go smoothly in the end. I appreciate her efforts and would recommend her and Cheffins to others.

17 de junho de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a 5* review for Rhia in our Saffron Walden team.

Avaliado com 5 de um total de 5 estrelas

Exceptional Personal Service

Thank you to Cheffins Saffron Walden and in particular Rhia Archard who for 5 months has worked tirelessly to get the complex sale of my property over the line. On many occasions I was ready to throw the towel in as the sale seemed to be going nowhere, but thanks to Rhia's calm and empathetic negotiation skills, plus her determination to keep pushing for closure ensured the sale finally went through today. Its not often you get exceptional customer service like this and always with a polite happy attitude. many thanks Rhia, would always recommend you and Cheffins.

16 de junho de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for this 5* review.

Avaliado com 5 de um total de 5 estrelas

Rhia Archard Saffron Walden Cheffins

Cheffins Saffron Walden have been outstanding and in particular Rhia Archard, Sales Coordinator. In what seemed like a particularly difficult sale this ray of sunshine and positivity fought the sale battle as if we were her clients. Her professionalism and determination paired with keeping us (the buyer) constantly updated impressed us for the entire 5 months it took to close the deal.

Because of Rhia, should we ever decide to sell, Cheffins will be our first port-of call.

She is an absolute asset to the company.

16 de junho de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving this 5* review.

Avaliado com 2 de um total de 5 estrelas

7 year experience? Dreadful, disgraceful and dodgy

Have rented through Cheffins for over 7 years and its genuinely been such a rubbish experience.

They will not manage anything, just pitch tenant against landlord. I've been made to feel guilty about asking for a repair for damage the landlord made - how does that make sense?

They handed the keys over to a dirty house and told me to deal with it and sadly its been downhill from there.

Multiple staff have come and gone - evidenced by the (at least) six property managers I've had. Tells you everything about the business!

I've recently been threatened by the landlord via Cheffins that liability for his damage will be reassessed at the end of my tenancy! What a delight!

My experience has seen next to no communication throughout the years just taking my money and then when I make a reasonable request to fix a repair they stand with the landlord because that’s where their interest lies. You have been warned!

If you are a tenant - avoid this bunch as much as possible.

EDIT: There's been a response, but being dealt with means "we will do what the landlord tells us". Tenants beware, you will be punished for anything by this lots. I was asked to consider changing my review but then when I asked what bit was inaccurate or unfair I didnt get an answer. I hope more tenants fight back against this lot becuase they are not very good.

13 de maio de 2025
Avaliação não solicitada
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Resposta da Cheffins

We would like to reiterate that we always promptly act upon repair requests from tenants as soon as they are brought to our attention. However, as previously explained, we cannot authorise any repairs without the specific consent of the landlord.

Please note that we have an official complaints procedure in place and you can email your complaint to complaints@cheffins.co.uk and we will respond expediently.


Dear Mr Savage, we have reviewed your files and we understand that Helen Pettit is dealing with the issues which you have raised. From our records, we can also see that all of your correspondence has been dealt with as expediently as possible. Helen has advised that she will be discussing matters with you later today in a bid to resolve matters.

Avaliado com 5 de um total de 5 estrelas

Thank you Cheffins Saffron Walden

Thank you to the Cheffins Saffron Walden team for their assistance in selling our family home following the death of my father. They provided a probate valuation and gave constructive advice on preparing the property for sale. The sales team were attentive and responsive without being pushy and secured a reasonable offer quite quickly despite the time of year. They held keys and organised and accompanied viewings and surveys in my absence. I was treated with courtesy and respect at all times and I always felt that they had my best interests at heart. The post sale service was excellent too. I would recommend them unreservedly and would use them again.

25 de março de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a 5* reiew for our team in Saffron Walden. We appreciate you taking the time to do this for us.

Avaliado com 5 de um total de 5 estrelas

Thank you, Holly!

We are very grateful to Holly Billingham for her assistance our house sale. She was confident and very efficient.

6 de março de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving this review for Holly in our Cambridge sales office.

Avaliado com 5 de um total de 5 estrelas

Good experience

I had a pleasant experience selling my mother-in-law's house with Cheffins. They have been very professional and always helpful, despite the fact I was calling them rather often. They replied quickly to my enquiries, and were very good at keeping us up to date.

3 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a 5* review.

Avaliado com 5 de um total de 5 estrelas

Super pro-active and helpful throughout

Super pro-active and helpful through the whole sale and purchase process. The entire Cheffins team demonstrated a high level of professionalism from start to finish. They definitely and went above and beyond to ensure we were able to complete on the deal. Can't thank them enough for everything.

15 de janeiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a 5* review.

Avaliado com 5 de um total de 5 estrelas

Cheffins were professional

Cheffins were professional, reponsive and a pleasure to deal with at every stage in the process.

10 de dezembro de 2024
Avaliação não solicitada
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Resposta da Cheffins

Thank you for your 5* review.

Avaliado com 5 de um total de 5 estrelas

Great team, with a great outcome

Great team, proactive, helpful, considered and thorough. The sales team valued the property as part of a probate valuation, kept in touch throughout the process in a very considerate way and then took the property to the market. We had a series of offers after one day of viewing and then they successfully secured an offer above the asking price!

15 de janeiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a 5* review.

Avaliado com 5 de um total de 5 estrelas

Professional, friendly and efficient

Great communication from all at Cheffins Saffron Walden office, especially David Boyd. I was kept up to date on all changes throughout the process. Friendly, professional and always kept my best interests at the forefront of everything they did. Would definitely use again.

15 de janeiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for taking the time to leave a review.

Avaliado com 4 de um total de 5 estrelas

I'd give Cheffins 4.5 stars

I'd give Cheffins 4.5 stars, estate agents were good and helpful. Sales department were thorough in chasing clients solicitors. Happy with the service and would use them again.

15 de janeiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Exceptional service- Thank you Cheffins

I recently purchased my new home through Cheffins Saffron Walden, and I couldn't be more impressed with the entire experience. From the moment I first inquired about properties to the final signing, the team was professional, knowledgeable, and incredibly responsive. They took the time to listen to my needs and helped me find the perfect home within my budget. Communication was seamless, and they provided valuable guidance throughout the process, making what could have been a stressful experience incredibly smooth. I felt supported every step of the way and would highly recommend Cheffins to anyone looking to buy a home. Excellent service and a truly wonderful experience!

15 de janeiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a review.

Avaliado com 5 de um total de 5 estrelas

Daniel Brown

I bought and sold through Cheffins Saffron Walden and I would highly recommend their services. A big thank you to Max and all of the sales team.

13 de junho de 2024
Avaliação não solicitada
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Resposta da Cheffins

Thank you for leaving a review for our Saffron Walden team.

Avaliado com 5 de um total de 5 estrelas

Very impressed with overall service

Very satisfied overall and Rhia especially was extremely helpful with the eventual sale of our house. Would use again

15 de janeiro de 2025
Avaliação não solicitada
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Resposta da Cheffins

Thank you very much for your 5* review. We appreciate you taking the time to do this.

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