Ordered an Anthracite radiator and matching valves. Great price, arrived quickly we were out but Chelsea supplies rang us and delivery driver waited because it was hard for to finde my adress until I... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Seconded time I gave ordered from Chelsea supplies and each time been really good I ordered radiators they were perfect. And the delivery was done a day earlier than stated also the man who delivere... Ver mais
A empresa respondeu
This is the second time of using Chelsea supplies, Very well made radiators, and look fantastic, we ordered the column in black. Order came within 3 days,the delivery driver brought them into the h... Ver mais
A empresa respondeu
The radiator is excellent quality and even came with wall-mounting brackets included. Delivery was quick, and the price was very competitive. Very happy with the purchase! My only suggestion would... Ver mais
Detalhes da empresa
- Loja de radiadores
- Fornecedor de Materiais para Jardins
- Loja de Artigos para Cercas
- Loja de artigos para paisagismo
- Loja de artigos para reforma residencial
Escrito pela empresa
Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Informações de contato
Bridgeman Court, BL2 1DZ, Bolton, Reino Unido
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
September Sale: Save Up To 50%
4,7
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product very good prices delivery…
Great product very good prices delivery was quick and would advise customers to look and compare products as this company was very competitive
19 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi Maria,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
A great price a great product and it…
A great price a great product and it looks absolutely amazing. Will recommend friends to visit the website and the delivery was spot-on and their drivers couldn’t do enough for you.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi Stewart,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great quality fencing
Fantastic quality fence planks and accessories! Ordered the sample pack first and have since placed three separate orders over the last 12 months. Actual delivery dates are very reliable although traffic can throw off the time, but they call about an hour ahead with a revised ETA. Orders are thoroughly checked on delivery to make sure everything is present and correct.
Also, their after-sales service is fantastic should you ever need it. Can't fault anything and will definitely be using again.
24 de agosto de 2026
Resposta da Chelsea Supplies
Hi Max,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Best place to buy radiators!
Best place to buy radiators.
We’ve bought all our radiators (senator traditional style) so far from them (7 so far). All perfect. customer service is best so far when dealing with companies regarding our refurb. One set of radiators were missing the brackets. They sent out replacements without hesitation.
Very happy with our experience. Can only recommend them for quality, delivery and post purchase service 👍👍
21 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi Nick,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Quality and service plus delivered on time.
We had a few rads from you before and were very pleased with the quality and the service we received from start to finish many thanks.
17 de agosto de 2026
Resposta da Chelsea Supplies
Dear Lorraine,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
On time and no fuss although packaging…
On time and no fuss although packaging was damaged therefore more care required during transportation
5 de agosto de 2026
Resposta da Chelsea Supplies
Hi Peter,
Thank you so much for your wonderful 4‑star review. We truly appreciate you taking the time to share your experience with us.
Feedback like yours means a great deal to our team and helps us continue delivering the best possible experience for our customers.
We’ll be reviewing your comments carefully. If there’s ever anything else you need, please feel free to reach out our team will always be happy to help.
Kindest regards,
Chelsea Supplies
Really good quality radiator
Really good quality radiator. Easy to order, super quick delivery. No issues whatsoever and looks great!
17 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi Chris,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Good experience good company
One came damaged but corrected reasonably quick, good quality and good company
19 de agosto de 2026
Resposta da Chelsea Supplies
Hi Eddie,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
It was excellent experience buying from…
It was excellent experience buying from chelsea suppliers vertical radiators great price and great products
Good all round
26 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Dear Mohammed,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Very easy to order and extremely prompt…
Very easy to order and extremely prompt with the delivery
Delivery driver was very polite and friendly
19 de agosto de 2026
Resposta da Chelsea Supplies
Hi Michael,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Absolutely appalling!!
Absolutely appalling!!!
Ordered last Wednesday and was told at check out 4 days for delivery. Received a text Friday to say delivery would be Monday 24th Aug at 17:25. Stayed in to wait for the delivery because I needed it urgently. Nothing was delivered, called today and was told someone would call back and never did. Now received an email to say the radiator is out of stock. They had no intention of delivering yesterday so why send a text to say it was going to be. Absolutely awful service and will not use again. Waiting for my refund so I can order another from a proper business…
25 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi Donna,
Thank you for taking the time to share your feedback. We’re sorry for any misunderstanding regarding your order and the expected delivery timeframe.
The item you originally ordered was listed as a pre-order product, which means it had a longer lead time than our standard delivery timeframe of 1–4 working days. As the item was a pre-order, the delivery had not yet been booked in when you contacted us.
We completely understand that the estimated timeframe may have caused some confusion. However, when you contacted us to request a refund as you were unable to wait for the stock to become available, we processed this for you on the same day.
We appreciate your feedback and always aim to ensure our delivery timeframes and pre-order information are as clear as possible for our customers.
Kind regards,
Chelsea Supplies
Great communication from ordering to…
Great communication from ordering to delivery
4 de agosto de 2026
Resposta da Chelsea Supplies
Hi Diane,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
All delivered on time excellent quality
18 de agosto de 2026
Resposta da Chelsea Supplies
Dear Jason,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Resposta da Chelsea Supplies
Dear william,
Thank you so much for your wonderful 4‑star review. We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that you were happy with the delivery and costs.
If there’s ever anything else you need, please feel free to reach out our team will always be happy to help.
Kindest regards,
Chelsea Supplies
excellent product and fast delivery
excellent product and fast delivery, kept us informed from order to delivery.
17 de agosto de 2026
Resposta da Chelsea Supplies
Hi David,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Resposta da Chelsea Supplies
Hi Stephen,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Very competitive price- cheaper than my…
Very competitive price- cheaper than my plumber could get at trade, easy ordering. Delivery an hour early but driver rang to check with me- he was polite friendly and super helpful
24 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Very good thank you
3 de agosto de 2026
Resposta da Chelsea Supplies
Hi John,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Good quality
Ordered composite fencing.
The product was exactly as described.
Good quality. Very happy with it.
Fast delivery too
17 de agosto de 2026
Resposta da Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Chelsea Supplies Worst Customer Service Team
Chelsea Supplies – Order Ref WEB68115
My delivery was scheduled for 19/08/2026 at 7:20 PM, yet the driver arrived over 1.5 hours early and could not wait. The item is a 1600×400cm radiator, which cannot be left safely, especially in Croydon where theft is common.I later received an email on 21st August at 3:34 PM scheduling delivery for 24th August at 3:30 PM, a time I had already explained I am not available due to work commitments. I requested 1st September, when I have booked leave, or another late slot. Instead, I was told I only get “two attempts” and would have to pay £70, despite the first failed delivery being their error, not mine.The responses since have been dismissive, repetitive, and lacking any empathy. Good customer service is shown when things go wrong — by working with the customer to find a reasonable solution. Chelsea Supplies has not done this.This has been one of the poorest customer service experiences I’ve had. If a company fails to honour an agreed delivery time, they should accommodate the customer’s availability rather than shifting the responsibility back onto them.
21 de agosto de 2026
Avaliação não solicitada
Resposta da Chelsea Supplies
Hi Claudia,
Thank you for contacting us.
Delivery time slots are provided approximately 24 hours before a delivery attempt, and we advise customers to allow a one-hour window around the allocated time to account for any unforeseen delays on the road network.
As the original delivery attempt was unsuccessful, a new delivery would then need to be arranged. Our standard delivery timeframe is 1–4 working days, between 9am and 7pm, depending on the delivery location. You also advised us that you were unavailable for the rearranged delivery.
Following this, an enquiry was made regarding a special delivery via a third-party courier. As this is a separate courier service, it incurs an additional cost, which was subsequently provided to you.
To clarify, this charge was not for rearranging a standard delivery with our own delivery vehicles. We do not charge a fee for rearranging a standard delivery. The quoted fee related specifically to the requested third-party courier service.
Your delivery is currently being rearranged within our delivery timeframe.
Thank you
Chelsea supplies
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