You must always take into consideration the service or aftercare of a company when you buy a product. Despite an issue with the delivery carrier Alison from Che handled the matter exceptionally well a... Ver mais
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Veja o que dizem as avaliações
You canceled one-sided the shipment of my order, and I remained 2 months without any feedback from your part, until I insistently wrote to receive some information.I had to look for your e-mail adres... Ver mais
My first time shopping with CHE Studios and it was a great experience from start to finish. The product quality was excellent and the ordering and return process were smooth. What really impresse... Ver mais
A empresa respondeu
I ordered a range of pieces from Ché including shirts, trousers, shorts and boxer briefs and was genuinely impressed across the board. My order arrived much faster than I expected. The fit is precise,... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de moda masculina
- Loja de Roupas de Praia
- Loja de Roupas
- Atacadista de Roupas
- Estamparia
- Loja especializada em roupas íntimas
Escrito pela empresa
Founded in 2019 in London, CHÉ Studios is an international menswear brand specialising in sustainable resortwear, swimwear and underwear. Drawing inspiration from icons of fashion and culture's history, CHÉ pieces combine timeless charm with modern innovation, using carefully selected fabrics. We're committed to making conscious choices, such as using Lenzing™ Tencel™ and Ecovero™ across our shirting, underwear and loungewear, and recycled plastics for all of our swimshorts.
Informações de contato
Respondeu a 35% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic Items
Received a lot of compliments on both the Valbonne shirt and Sunseeker swim shorts whilst away with friends for a wedding. Really happy with the quality and finish of the items, will definitely be purchasing again!

Resposta da CHÉ Studios
Worst customer service I've ever experienced
Probably the worst and most unprofessional clothing brand I've ever dealt with.
I ordered a pair of runner shorts almost a month ago and recently received a mail from their customer service telling me the product I ordered is out of stock (even though it was displayed as available on the website).
I then had to choose another pair of shorts from the other colors and replied within an hour. Due to the "fast delivery" promoted on their website, I expected my "new" order to arrive within a week or two but up to this day (21st of August) I didn't even receive a confirmation mail that my order has been shipped. As a matter of fact I didn't even get a reply back from their customer service addressing the issue.
I'll certainly NEVER shop at Ché Studios again, a wannabe high fashion brand with the worst customer service imaginable.
Slow next day delivery, poor customer service
I ordered a shirt a week ago and paid for next day delivery. It still hasn't arrived. I've reached out to customer services to rectify the issue, but they are painfully slow at responding and when they did eventually respond, they didn't read the email properly which has exacerbated the issue.
Withdraws money and sends nothing
*Update: Still no respons from customer service, but i did receive a mail, that they have shipped the item.
Overall experience still lousy customer service, and a bad experience, since they withdraw the money so early in the proces.
Withdraws money and sends nothing.
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Ive placed an order an expected that they would ship within a week, but they didnt.
I havent hear anything, i wrote their customer services and they are not answering aswell.
I assumed it was a legit company, as they promote them selves being sold at high end stores.
But they dont care with their reputation, they are just here to make money.
I have been regularly ordering from Che…
I have been regularly ordering from Che Studios. Great brand and style.
The polos are second to none in my opinion, wash really well and good quality. I recently ordered the linen shirts and trousers that fit really well, light weight, great quality to.
I would highly recommend ordering from them.

Resposta da CHÉ Studios
Hopeless customer service and…
Hopeless customer service and communication on order still not received. Give impression that they are a high end brand. They are not.
Advising that “Team Che” will deal with your message in 24 hours is not good enough especially when they actually provide no meaningful response in 48hours plus.
Now worried about the quality of the items if and when they arrive.
Not worth it
EDIT: After some chasing, I have now received a response from the customer service team and they've agreed to replace the poor quality shorts
Their clothes look cool but are actually cheaply made and of poor quality. Shocking customer service - no replies to emails, instagram messages, no way to communicate with the company. I won’t be buying again from them
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