I recently ordered a few items from this website and was pleasantly surprised by the overall experience. The website was easy to navigate, with clear photos that made choosing the right items straigh... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
CHI came to the rescue after the courier of my usual online retailer "lost" my Noen jacket in transit! I ordered the replacement online and it was dispatched the very next day, arriving safely this... Ver mais
A empresa respondeu
I have nothing but praise for this company. I’m in the US & I received regular updates about my package delivery right up to the time the dress was actually delivered. Perfectly packed. Dress was exa... Ver mais
I ordered a beautiful tunic from Chi. The size I received was unfortunately too large. No problem! A quick email and I was helped with sizing and immediately arranged an exchange. The owner is so help... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
An independent ladieswear boutique with an interesting selection of of fashion, footwear and accessories . Our clothing brands include Masai clothing, Mac Jeans, Just white, United Nude shoes, Seeberger hats, Latte.. We pride ourselves in delivering the the best customer care online and instore.
Informações de contato
188 Bruntsfield Place, EH10 4DF, Edinburgh , Reino Unido
- 01312210037
- info@chiedinburgh.co.uk
- chiedinburgh.co.uk
4,9
Excelente
74 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da CHI Edinburgh
Dear Wendy
We're delighted to hear this. Thank you for your custom! Very much appreciated.
Kind regards
The team at Chi Edinburgh
Quick efficient service love my boots
Quick efficient service love my boots
Thank you
28 de outubro de 2024
Resposta da CHI Edinburgh
Thank you Jackie, very much appreciated.
The Team at Chi Edinburgh
Resposta da CHI Edinburgh
Thank you so much for your review. We very much appreciate it.
Grey long line gilet
I had one of these long line gilets a few years ago, but sent it to dry cleaners and came back like a bag!!! I've been searching since for another, and found this at Chi!!!! Almost identical, maybe not as grey as I like, but it's perfect. Thank you so so much, love it, and it'll certainly not be going to dry cleaners🤭🤭
18 de outubro de 2024
Excellent communication beautiful dress.
Excellent communication, very helpful. Beautiful dress. Fast postage Thankyou.
19 de outubro de 2024
Resposta da CHI Edinburgh
Thank you so much for your 5 star review. It is much appreciated that you have taken the time to write this. Enjoy your lovely dress and look forward to having you shop with us again.
Super website and super quick delivery…
Super website and super quick delivery too
25 de julho de 2024
Resposta da CHI Edinburgh
Dear Prudence
Thank you so much for your kind review. We very much appreciate it.
Kind regards
Team Chi Edinburgh
Resposta da CHI Edinburgh
Thank you so much for your positive comments topped with a 5 star review. Much appreciated .. and we look forward to having you shop with us again.
Was looking for the item for a long…
Was looking for the item for a long time and was so pleased to find it here! Good delivery and prompt. Thank you!
12 de julho de 2024
Resposta da CHI Edinburgh
Thank you for your 5 star review. We are pleased that we could be of service and look forward to having you shop with us again.
Trousers
Easy to use site. An email with some advice. Beautiful purchases but unfortunately both pairs were too big. Easy returns & a quick refund into my bank.
Thank you Chi
30 de abril de 2024
Resposta da CHI Edinburgh
Thank you very much for your 5 star review. We are really pleased to receive your positive feedback as it helps to strengthen our resolve to ensure that our customers always receive the best customer service experience. We look forward to having you shop with us again.
Resposta da CHI Edinburgh
Thank you for taking the time to write this review. We are thrilled by your comments.
Fast delivery from the date of ordering…
Fast delivery from the date of ordering . I would use this company again
11 de abril de 2024
Resposta da CHI Edinburgh
Many thanks for your 5 star review. We look forward to having you shop with us again.
Super Alembika top
Super Alembika top. Glad I ordered XS size, as it is a very wide and boxy style. Shame there are no matching trousers as these are shown.
Thank you for an excellent service.
11 de abril de 2024
Resposta da CHI Edinburgh
We are pleased to hear that you love your Alembika top. It is a lovely piece. Thank you for your review.. it is highly appreciated and we look forward to having you shop with us again.
Easy to order
Easy to order, correspondence excellent. Delivered promptly.
Thank you
2 de abril de 2024
Resposta da CHI Edinburgh
Thank you very much for taking the time to write a review. Your feedback is highly appreciated and thank you for shopping with us.
excellent service
28 de fevereiro de 2024
Resposta da CHI Edinburgh
Hi Frances
Thank you so much for your review, very much appreciated.
Kind regards
Chi Edinburgh
Very efficient
Very efficient, loved the 2 dresses but the smaller one was a better fit. Didn’t like the “return procedure”.
Elizabeth Boydell
23 de fevereiro de 2024
Resposta da CHI Edinburgh
Hi Elizabeth, Many thanks for taking the time to leave us a review. We appreciate that you found our service very efficient and we have also taken on board your opinion on out return procedure.
Professional Customer Service
Professional, honest and excellent customer service that goes the extra mile. My purchases arrived so fast and were of excellent quality.
9 de fevereiro de 2024
Resposta da CHI Edinburgh
Dear Mrs Panayi
Thank you so much for your kind review. It's very much appreciated.
Kind regards
Chi Edinburgh
Love this shop
Love this shop. Wonderful selection of clothes.
Extremely helpful staff…….highly recommend shopping here.
2 de fevereiro de 2024
Resposta da CHI Edinburgh
Dear Anita
Thank you so much for your lovely review! We very much appreciate it and hope you enjoy your gorgeous dresses. Perfect for you.
Kind Regards
Team Chi Edinburgh
Great customer service
It’s not about what goes well it’s always about how a company deals with problems.
I ordered trousers which after the weekend I found were out of stock - I was offered my money back.
I asked if I could order a shirt instead but expected to pay the £5 extra
Not only did they organise the switch quickly they cancelled the delivery charge so I didn’t have to pay extra
The shirt arrived quickly
I would definitely use this company again
7 de fevereiro de 2024
Resposta da CHI Edinburgh
Dear Anita
Thank you for this lovely review! We are so happy that we were able to sort this out for you. Thank you again for your patience and understanding.
Kind regards
Team Chi Edinburgh
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