Chillme Avaliações 

371
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely love my new sofa excellent delivery service delivered well before estimated delivery date which was a bonus. It’s sturdy and very firm also very comfortable. Very good quality. Delivery dri... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered the custom Crown (woven Fabric) Khaki Brown (4) Dallas Corner Sofa. The quality is incredible, its so soft and comfortable to sit on. The quality of the Fabric is fantastic and the colour lo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My new sofa arrived today and I'm honestly so impressed. The delivery was smooth, the packaging was secure, and it came in perfect condition. The moment I sat down, I knew it was exactly what I wanted... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just one word: EXEPTIONAL Great service, fast communication and perfect delivery. We made the mistake of ordering from Amazon as we weren’t sure about the company it self (loads of scam around),... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de sofás

Escrito pela empresa

ChillMe is a UK-based furniture brand specialising in modern sofas, corner sofas, and sofa beds designed for everyday living. Our collections combine contemporary design with practical features such as storage, sleeping functions, and adjustable comfort — making them ideal for real homes, not just showrooms. We focus on creating stylish, comfortable furniture that fits seamlessly into UK lifestyles — whether you’re furnishing a compact flat or a large family living room. With a wide range of fabrics, colours, and configurations available, every sofa can be tailored to suit your space and personal style. At ChillMe, comfort and durability come first. Our sofas are built using quality materials and designed for daily use, offering long-lasting support, easy functionality, and reliable performance. From corner sofa beds with storage to modern electric reclining designs, we aim to deliver furniture that works as beautifully as it looks. We pride ourselves on a personal, customer-focused approach. As a growing UK brand, we work closely with our customers to provide clear communication, flexible options, and a smooth delivery experience from order to installation. With UK-wide delivery and a carefully curated range of modern designs, ChillMe helps you create a comfortable, stylish living space that truly feels like home.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

371 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(371)

76 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Chillme sofa - beige

Amazing customer service from Darius. Extremely patient and helpful! The couch is beautiful. Ordered in beige and it’s a stunning colour and the quality is amazing. Super excited

6 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an amazing company

What an amazing company!

When buying a sofa online you are obviously nervous about purchasing without trying it out but I gotta say this sofa is fantastic.

I went with the Seoul for the measurements as my lounge is not the biggest. The quality of the sofa is very high standard, it’s built to last, my partner is 135kgs and he even feels like it’s sturdy and built really well.

The foam seating is so comfy, it’s firm but like sitting on a cloud also.

The sofa was delivered 2 weeks earlier than expected which was a great surprise too.

The owner delivered the sofa himself and took great pride in delivering amazing customer service, it was a struggle to get it in cause of my banister but he got it in after several tries, was very careful not to damage the sofa or my house and tbh is an amazing guy and very hard worker.

The communication was very good and I knew when to expect the sofa after messaging them on WhatsApp.

The quality of this sofa is so good I’ve asked him to start selling garden furniture as I need garden furniture soon and seeing how he is so careful to ensure you get a high quality product for reasonable prices I’ll def buy through chillme every time now as the big furniture company’s just are to expensive and not the best quality.

Thank you so much 🙏

11 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid

I ordered corner sofa bed 21.01.2025. I chose that company mainly because of delivery time- estimated time was 22.01-11.02.2025.
A week after order I made contact with shop, just to ask about any updates. I was told I need to wait week or two.
Next week I heard this same.
17.02 my messages were ignored for hours, finally someone text me back they are expecting delivery to their store in the beginning of March!
Poor customer service, delivery time even worse. I don't know what about sofa as I never received it. And now doesn't want or need anymore.

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service! The sofa has so much storage space and it was kindly assembled by the company! :)

22 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good communication throughout

Good communication throughout. Easy to order with good options available. My sofa arrived within 4 weeks well within the estimate. The owner delivered the sofa and managed to get it into my third floor flat no problems with a bit of help from me and a friend.

Small independent business delivering from a base in Yorkshire (brought my sofa best part of 250 miles).

Quality is good and more to the sofa than I knew about when ordering

Well worth using this company

21 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Requesting real pictures please

Has anybody any real pictures of these sofas in peoples house please that you could send me as if they are fake reviews and a nightmare to deal with then I won’t order. Kind Regards

14 de janeiro de 2025
Avaliação não solicitada
logotipo da Chillme

Resposta da Chillme

Hi Cher.

We have plenty of real photos of our products! You can contact us by going to our website or emailing us at:

help@chillme.uk

Our reviews are honest and from real customers, whether they are happy or unhappy, we try to be as transparent as possible and hope to make your buying experience as smooth as possible.

Speak to you soon!

Avaliado com 1 de um total de 5 estrelas

Absolutely shocking

Absolutely shocking customer service . Very poorly made . Stapled together , hollow in the middle apart from some flimsy beams of cheap wood . One of which snapped shortly after purchase. They seem to be stringing me along and I've had my calls cancelled . Very very unhappy . BEWARE THIS COMPANY . Will be reporting to trading standards unless the issues are resolved.

30 de dezembro de 2024
Avaliação não solicitada

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