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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I want to sincerely thank FLIPA for all of the assistance they have provided to me. I truly appreciate the help and support I received. However, I do feel that there are concerns regarding th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Top product between jawline improvement products, good resistance, good level of training (i'm currently using regular bite and tough bite). The regular bite broke after 10 months, but they have a... Ver mais

Avaliado com 5 de um total de 5 estrelas

They really do work, but keep in mind they also break every 6-7 months. They offer free replacements if it's within the year, you just cover shipping which is around 10 euros. It's still worth it... Ver mais

Avaliado com 1 de um total de 5 estrelas

Scam. Scam. I am writing to report fraudulent activity on the website chisell.eu. This company has been making unauthorized monthly charges to my credit card without my consent. Desp... Ver mais

Detalhes da empresa

  1. Loja de Equipamentos de Ginástica

Escrito pela empresa

Develop a masculine chiseled jawline by training your jaw muscles. CHISELL is a game-changing tool to advance facial beauty for men.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

616 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(616)

21 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Avoid Chisell if you live in Europe!

The chisell 1 year free replacement worked great, until this year - in which they changed their policy and started charging the replacements shipment.

In my case it's awful, because I live in Europe and the product is not shipped from EU - and I am obliged to pay a customs fee (this is misleading because chisell is from Latvia - a European country, and that's why I even decided to buy their product in the first place, last year).

If you live in Europe, don't buy this product! You're likely obliged to pay customs fee, additionally to the chisell's replacements shipping, and even worse - have to wait 1 month between replacements.

Right now, I'm avoiding my last months of eligible replacements, and looking for alternatives (mastic gum).

17 de agosto de 2022
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY, READ THIS FIRST, SCAM DECEPTIVE COMPANY

DO NOT BUY. THIS COMPANY IS A SCAM.

Their website is a scam as seen in other reviews.

I went to buy the product, they then said i could add a free product (lie). After selecting the product, I couldn't unselect it (after they made me pay "shipping".

I then went back to the purchase page so that I didn't have to select one of their other scam products with my order.

Despite me not confirming what free product I wanted and not confirming my order, they charged my card 3 times.

I asked them immediately after to cancel the orders, which they refused and said I'd have to return the order to America, which they know would cost me a fortune in shipping.

This is a SCAM company which is using these sly, deceptive tricks to get customers to order twice without being able to refund. Avoid them like they're the plague.

17 de junho de 2022
Avaliação não solicitada
logotipo da CHISELL

Resposta da CHISELL

Hello Christopher,

It is unfortunate we could not deliver the best of experiences to you.
We do our best to give back to our customers by giving them an option to add an extra pair of Chisell or additional items and just pay the shipping and handling.
I checked your order and I can see it has been cancelled and refunded when you declined our offer.

We appreciate your feedback as it can help us improve how we do our business. Rest assured we will continuously find ways to improve our customers experience.

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY CHISELL

DO NOT BUY FROM THEIR WEBSITE. The format of their website is a borderline scam. Upon checkout, they notify customers that they are getting free products due to being their 50,000th customer or some other number and then they proceed to make you pay almost full price for all their items. They them block you from getting a refund with the excuse of not being able to "stop the shipping" even if the refund was requested within an hour of the purchase. DO NOT BUT CHISELL THEY ARE A SCAM. You can get the same product with a cheaper price elsewhere.

12 de maio de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Haven't gotten any information regarding my order

I made an order a few weeks ago. I still haven't received any sort of order confirmation or tracking code or anything. And while that is my main problem I'd also like complain about the cheap and dirty way in which the site got me to spend another 30$ by supposedly giving me a free product. The small letters did say I'd have to pay shipping, but why would shipping be 30$, it wasn't that much for the actual order. And as soon as I clicked on it I couldn't cancel it. Sure, technically it wasn't theft but come on, how do you expect people to trust your company when you use strategies like that to rip off people? In any case, I already paid for it, so I want my product!

16 de abril de 2022
Avaliação não solicitada
logotipo da CHISELL

Resposta da CHISELL

Hello,

We appreciate your feedback.
Order confirmation usually arrives within 24hours from the time the order was placed, in some cases, it can go to your spam/junk mail. We are happy to resend it if a customer informs about not receiving their order confirmation.
We had responded to your ticket with your tracking number.

We're sorry to hear you did not get the best experience in our website. Rest assured we are looking for ways to improve it for better customer experience!

Avaliado com 1 de um total de 5 estrelas

poor quality, not durable, waste of money

Unfortunately the product tore very shortly after purchase. The company sent a replacement which tore even quicker than the first and refused to provide a refund. They also refused to send me a stronger Chisel unless I paid more. The company has terrible reviews all over social media with customers having the same experience as mine.

29 de março de 2022
Avaliado com 5 de um total de 5 estrelas

Amazing brand and great products!

Well, as probably everybody else, I was a bit sceptical about ordering something on the internet and without many reviews (that was last year). And as far as I can tell now, I've had mostly great experience. First off, their costumer service is fantastic. They are so kind and they are willing to help you in every situation, explain if you ask something, workouts, problems with shipping, replacement policy. No worries, they are there for you. Second, Chisell, as a product, I personally used 2.0 light bite and honestly as a female who had never trained her jaw before haha it was kinda tight at the beginning. But after two weeks you get used to it. And after one month you can see more defined jawline and what really surprised me was that when I stopped training, the results stayed longer than a thought they would (about two months). So yeah, it does the job, but you should know that you can't expect I don't know what, if you don't have it naturally. And it's durable, you can't break it that easily ;) All in all, the desicion was right and liked the look. And never forget to stretch after workout ✌️

25 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The product is working great

The product is working great. I’ve seen results in a little over a week. Even after damaging they offer free replacements. Great product. Highly reccomend over the other competition which aren’t as good for you.

18 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Company, the Best Customer Service!

Amazing company and the best customer service I have ever seen! I really loved the Chisell 2.0 light bites that I had. They were a great way to do my jaw exercises and I was amazed by the results that I had. Using my chisells several times a week brought a clear and improved change to my face, including better defining my jawline. After talking to Olga, who is an amazing customer service rep, they're about to send me a new pair, after the promised time for replacement, since mine broke after slightly more than a year of usage.

Chisell is a great and trustworthy company that believes in the product and is extremely friendly to their customers!

14 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Im rating this business 5 stars in…

Im rating this business 5 stars in because after a long time trying to get my new chisell because my old one broke i passed alot of emails and i was super close to give a 1star and bad "with out saying it to anyone" there was a person the company called Olga that gaved me the best costumer experience ever supper quick clean really good person that changed the perspective i was creating on my head about the brand and i was actually treated like a human and that is more valuable than gold when talking with a unhappy costumer . The product it self its really good and worth it and specialy when u get nice ppl that try to fix every thing to the extent of what they can actually do in the company so i went from 10 to 100 in happyness after she helped me excellent worker . Its ppl like this thag will keep the company going 100%
Ps: some 1 should promote this person 👌👌

19 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Company !

I really enjoyed working out my face with the Chisell Tough Bites 2.0 !

Training my muscles once or twice a week brought a visible change to my face.

They're about to send me a new pair of Bites even after the promised time for replacement, since mine broke after slightly more than a year of usage.

That's what I call a great company !

30 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It works great

It works great, I can feel my jaw burning. I combine this with falim gum. Just keep up with the consistency.

23 de agosto de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

This is exactly what I was looking for!

This is exactly what I was looking for! A product to work out and help define my jawline and face. What a great product and even better customer service! They are very accomodating and attentive. Thank you Olga in customer service! Fast shipping too! THanks again.

20 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic brand and product

I have been extremely happy with my Chisell and I take it with me everywhere I travel. Have seen fantastic results after around four months of use, 5 times per week.

Unfortunately, one of my pieces broke but the customer service team was super friendly and speedy to send me a new pair!

Excellent brand & excellent product.

13 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Buy Chisell!

I have used the low-grade and mid-grade chisell product. It really works well. With consistent, daily use, I could see my jawline becoming more prominent and I could physically touch and feel the results. Many people have noticed. Great product and I definitely recommend it 100%

12 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING Product and Customer Service

I’ve been buying Chisell from Chisell 2.0 Light Bite through their latest Chisell 3.0 tough bite and been constantly using it based on their recommended proper usage. All I can say is that I saw a difference with my jawline before and now. The part where I am impressed the most is their customer service. Even though we only talk through e-mail they still provide professional response and actions. Especially Olga she always resolve my concerns in an instant. Highly recommend this company and their product.

12 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID CHISELL. CONSIDER OTHER CHEAPER ALTERNATIVES

Placed an order on the 13th of July and only received it 9th of August. I was told that the delay was due to Brexit and they are willing to refund the delivery charge. I was asked to remove the case I opened through PayPal before proceeding with the refund. However, despite countless emails I sent to the support team, they have not sent me any update or anything to refund me. The case on Paypal has already been closed so I DO NOT understand why it does take so long for them to process it.

Moreover, the product packaging is not what I expected. The case was not wrapped or protected and the rubbers that you use to chew were not sealed. The case itself looks like it was used by someone else as it does not look fresh out from the factory. I would be terrified to put these in my mouth. Totally a horrendous experience with the price I paid.

Item order: Order #CH7076

9 de agosto de 2021
Avaliação não solicitada
logotipo da CHISELL

Resposta da CHISELL

Hello Mark,

We are very sorry that we could not deliver the best of experiences to you.

Let me answer all of these concerns.

The delays in shipping are out of question. Quite a few clients ordering in that time frame experienced delays which we solved within a month.

I can see that a lot of dominos fell here and it seemed like the worst experience ever. The delays in response are not usual. Our average response time is currently 24 hours. What you experienced was an outlier.

About the wrapping of tabs. We do not wrap the product in plastic as this is simply a waste that will pollute the environment. All products are coming out of sterile conditions from our factories and go straight into packaging and shipping. We recommend that everyone washes their tabs before placing them in the mouth regardless of whether the product was wrapped in plastic or not. This is just proper hygiene standards.

All in all, a lot of outliers hit at the same time, and that is why you have been fully refunded for this experience.

Apologies from the team, we will do better in the areas we can.

Regards,
Dmitry

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