Good quality product, great supplier… I was tired of replacing cheap door handles with the same cheap door handles just because they matched. I made the decision to replace all the handles in my home... Ver mais
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Veja o que dizem as avaliações
Very helpful in getting the correct pair of handles (one type had a grub screw on both handles, the other did not. We wanted the former). Amazingly quick delivery. Helped with out maintenance of a Sco... Ver mais
Pleased with the door handle which is good quality however, it would have been appreciated if someone had replied to the email I sent asking for an estimated delivery date.
Excellent customer service. Having ordered online on a Friday evening, I wished to alter my order prior to dispatch. I was able to talk to someone directly on the Monday morning, who was able to assis... Ver mais
Detalhes da empresa
Escrito pela empresa
With over 45 years’ experience in the ironmongery business, there is nothing we do not know about door furniture. We are available to assist with all the detailed product enquiries associated with the specification of door handles & hardware. We can provide specialist knowledge regarding planning, master keying and advice concerning all architectural ironmongery requirements. Whether you are looking for just a set of door handles or have a large project that needs guidance, scheduling and pricing, our experienced dedicated team are more than happy to help with your enquiry We offer a vast wealth of product knowledge, competitive pricing and understand the importance of suppling quality products to our customers on time and in full. If the is anything you need us to help you with give us a call on 01745 610060
Informações de contato
Unit 2 Mercury Units Tir Llwyd Enterprise Park, LL18 5JZ, Kinmel Bay, Reino Unido
- 01745610060
- sales@choicehandles.co.uk
- choicehandles.co.uk
4,8
Excelente
165 avaliações
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Excellent product
Excellent product, unfortunately bolt not long enough to bridge gap in our heavy duty old gates
6 de janeiro de 2026
Great Service!
Ordering from their website I found the items I wanted easily the transaction went smoothly, delivery prompt and comms good. What more could you want very pleased.
5 de janeiro de 2026
Excellent service and items are as…
Excellent service and items are as described
25 de novembro de 2025
Excellent Quality Kitchen Cupboard…
Excellent Quality Kitchen Cupboard Handles in Knurled Antique Brass. Prompt delivery and great customer service. Will definitely use again!
1 de agosto de 2025
Avaliação não solicitada
Good product and reasonably priced
Item was exactly as described and was delivered quickly.
28 de outubro de 2025
Excellent customer service
The coat hooks that I received were not suitable as they were smaller than advertised. Choice Handles customer service guy was apologetic, stating that it was a mistake by the manufacturers, and he gave me a refund no problem. The customer service was excellent but I can't review the product hence the four stars.
27 de outubro de 2025
Efficient and good value
27 de outubro de 2025
The handles are superb and their finish…
The handles are superb and their finish and quality way above our expectations. One tiny niggle is that the alignment of the bolt holes was off on two out of the three sets of handles we purchased (take note for the final check!)
24 de setembro de 2025
look great when on doors
24 de setembro de 2025
Great communication and delivery
Great communication and delivery
Excellent quality product
24 de setembro de 2025
Good Value
Good purchase exactly what I ordered, with no problems.
Thank you Choice Handles.
24 de setembro de 2025
Great selection and prompt delivery
Great selection and prompt delivery.
Found handles to match some we bought 20 years ago.
24 de setembro de 2025
Poor return and refund process
The return and refund process is extremely slow and the cost of postage (£4.80) is not refunded. So, I ordered two items on 5 September, returned the order (another £4.05 postage) to their premises on 15 September, had to email to chase the refund twice after broken promises and even now I’m still having to wait up to a further 10 days for the refund to reach my bank.
All in all, this experience has been a waste of time and money so unless you really know the product you’re ordering well, I really wouldn’t use this company as the returns process simply isn’t adequate for online selling.
28 de setembro de 2025
Avaliação não solicitada
Resposta da Choicehandles
Hi Ann
We clearly state on the website that we dont offer a free returns service and it's the customers responsibly to send the goods back that are not required.
We advise that refunds can take up to 10 days to process as we can sometimes get a large number of items returned back to us.
I can see from our system that we received the goods back from you on the 15th and a refund was issued to you on the 22nd.
As your refund has been issued, i cannot see why it would take an additional 10 days to get your money back as once the refund has been processed, it would usually arrive back in to your account within 24 hours. If the bank is holding your money for this long i would suggest to contact them as there is no reason on this end for the hold up.
I feel this review is unfair, as we clearly followed the proceed on our website and feel the only reason you can justify leaving a bad review is that you had to pay the postage to return the goods.
If you would like to discuss the matter further, please give us a call.
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