CICAR Avaliações 

Numero di contratto 19655105

A Tenerife proprio all’interno dell’aeroporto sud, propone un servizio di noleggio auto super Top!
Prezzo super competitivo rispetto ad altri più blasonati e comprendono allo stesso prezzo la polizza assicurativa full Kasko, zero cauzione, zero franchigie e soprattutto puoi pagare cash, con carta di credito ( senza problemi sulla data di scadenza ) carte di debito, ricaricabili.
Rapidi al ritiro e super veloci alla consegna, neanche hanno guardato le condizioni dell’auto e ci ha accreditato automaticamente lo stesso giorno i soldi della benzina.
Noi abbiamo noleggiato dal 22 giugno per
9 giorni una Fiat 500, senza alcuna prenotazione preventiva dall’Italia e spendere poco meno di
€ 200 con tutti questi vantaggi e’ difficile da imitare. Consigliato!

Teníamos que recoger el vehículo el día 17/06... cuando fuimos al mostrador de cicar nos dijeron que teníamos que pagar 9 euros por la gasolina y al entregar el vehículo se nos devolvería si lo dejábamos con gasolina ( hasta aquí lo puedo entender,hay gente que lo deja seco). Estuvimos dando vueltas a todo el aeropuerto buscando el coche ya que había varios puntos de entrega , nadie se molestó en acompañarnos, cuando por fin lo recogimos, salimos y se enciende la luz de reserva,estaba seco... tuvimos que buscar una gasolinera sin saber ni donde estábamos!!!.Desinformación y mal servicio....

Tuve un pinchazo y me dieron otro coche en menos de una hora. Felicidades por el servicio. El personal muy amable y profesional.

Quiero empezar esta reseña indicando que todo el personal ha sido atento y amable, y el vehículo alquilado se encontraba limpio y en buenas condiciones.
Dicho esto, según llegamos a la oficina del aeropuerto, tuvimos que esperar una larga cola (había dos rent a car justo al lado que tenían muchísima menos espera), de una media hora aproximadamente. Contábamos con ello así que sin problemas.
Nos hicieron entrega del vehículo y atendieron a nuestras peticiones amablemente (maletero grande para guardar el carrito del peque y silla de bebe).
El coche muy bien, la entrega sin problemas de vuelta en el aeropuerto, donde ni siquiera revisan el estado de la gasolina ni del vehículo. Eso ya me extrañó un poco, es la primera vez que alquilo un vehículo y no revisan nada in situ. Pero bueno, todo rápido y bien.
Sin embargo, a los pocos dias, recibo un cargo en mi tarjeta de 7 euros para mi sorpresa. Contacté con ellos para saber a que era debido, y me confirmaron que era por haber devuelto el vehículo con menos gasolina de la que me entregaron.
Pues bien, tengo que decir que es COMPLETAMENTE FALSO. Lo recogimos con medio depósito y repostamos en la gasolinera que hay cercana al aeropuerto expresamente, para evitar este tipo de problemas. Además, no solo lo entregamos por la mitad, sino con algo más y fue algo que comenté con mi mujer en tono de broma diciendo que "mira, eso que se llevan".
ME HA FASTIDIADO ESPECIALMENTE porque siento que me han robado 7 euros por que sí. NO SABEIS LA RABIA QUE ME DA NO HABER HECHO UNA FOTO DEL INDICADOR DE GASOLINA ANTES Y DESPUES. Es una pena, siempre escribo reseñas positivas y es la primera vez que pongo un 1, pero ese detalle y la reiteración de que no tengo razón y de que es lo que hay, invalida todo lo demás. Nosotros no vamos a alquilar más con ellos, pero si lo vais a hacer, recomiendo hacer la foto de como recogéis el coche y como lo entregáis.
Un saludo.

È stata la mia prima esperienza con un’auto a noleggio ed è stato tutto molto semplice. Anche se il volo ha avuto quasi un’ora di ritardo, sono stati molto gentili e ci hanno aspettato in aeroporto alle 3 del mattino.

Il ritiro dell’auto è stato semplice, senza costi aggiuntivi, solo la garanzia per il carburante nel serbatoio. Anche la riconsegna è stata altrettanto semplice e senza complicazioni.

Lo consiglio con fiducia!

Cuando dejen coches digan que no obstaculizen los servicios públicos, digan que no aparquen donde no se puede, un ejemplo es que la guagua de Titsa no pudo dar la vuelta en el viradero de Taborno por un coche mal aparcado en plena parada de guagua

Picked up our car in fueteventura we did have a bit of a queue however the most dissapointed part was that it was not the car we had booked. We ordered a Fiat 500 and got an old Peugeot which was an absolute shed. We wouldn't use them again

Very disappointing experience with Cicar.

I booked a rental car in advance and selected a pickup time of 1:30 AM through their website. The system allowed me to choose any time, even during the night (for example 3:00–4:00 AM), without any warning that the office is actually closed between 2:00 AM and 7:00 AM.

This is extremely misleading – if the system allows you to select a pickup time, it should mean the service is actually available at that time. Customers should not have to search through the website to verify basic information that contradicts the booking process.

I also provided my flight number, which suggests that delays would be monitored. However, due to a flight delay, I arrived at 2:45 AM and found the office closed. As a result, I was forced to wait around 4.5 hours during the night at the airport until it reopened.

After waiting all night, when I finally reached the desk, I did not receive even a basic apology for the situation.

Unfortunately, the problems did not end there.

The car I received was in very poor condition:

no windshield washer fluid,

worn-out wipers making worrying noises and not cleaning properly,

coolant level and engine oil below the minimum level,

dirty interior with an unpleasant smell,

engine struggling, vibrating when warm and lacking power even on slight inclines.

The vehicle clearly felt worn out and far below what should be expected for a rental.

Additionally, I was given a car with only 1/4 tank of fuel, despite having a long drive (around 46 miles) to my accommodation, which meant I had to stop for fuel immediately after an already exhausting night.

I contacted the company regarding these issues but did not receive any meaningful response to my last email.

Overall, this experience reflects a lack of responsibility and very poor customer care. The booking system is misleading, the vehicle quality was unacceptable, and the handling of the situation was disappointing.

I would strongly recommend reconsidering before booking with Cicar.

Vehículo con muchos km, ruedas muy gastadas, sin posibilidad de poner GPS, lo solicité y no me dieron solución alguna, de hecho quedaron en llamarme y en 5 días que lo tuve no se pusieron en contacto conmigo

Excellent company. We booked car online before leaving home. It was delivered to our hotel, on time, no charge, and collected when we left.
Unlike other rental firms we looked at, there was no deposit to pay.
We will certainly use them again when we are away later this year.

In vielerlei Hinsicht an mehreren Tagen auf diversen Inseln äusserst negativ (jeweils Tagesmiete bei Kreuzfahrt): Auf Fuerteventura einen Alfa Stelvio mit 125.000km bekommen, der viele Schäden aufwies. Auf Madeira einen Peugeot 508, der innen und aussen massiv verdreckt war, wir mussten zuerst eine Waschanlage aufsuchen, da man durch die Fenster nichts mehr sah. Zudem Defekt der Lade-Elektrik (Hybridfahrzeug)
Die Krönung des Negativen war ein Diebstahl: Auf Fuerteventura haben wir ein Portemonnaie im zurückgegebenen Fahrzeug vergessen, der Verlust fiel erst auf, als unser Kreuzfahrtschiff den Hafen bereits verliess. In einem Telefonat mir Cicar wurde das Auffinden der Geldbörse mit Kreditkarten, Ausweisen etc. bestätigt, die Geldbörse an das Cicar-Büro am Flughafen weitergeleitet, wo sie von einem Mitarbeiter der Kreuzfahrtgesellschaft abgeholt wurde. Papiere und Kreditkarten noch im Portemonnaie, das Geld (ca. 700 bis 800€) jedoch vollständig gestohlen (Geldbeutel im von Cicar verschlossenen Umschlag, der bei Übergabe an Bord des Schiffes im Beisein eines Offiziers erstmals geöffnet wurde). Diebstahl demzufolge zweifelsfrei durch Cicar-Mitarbeiter.

Noleggiato per la seconda volta con loro. Prenotato un Opel corsa
Per ritirare la macchina è stato facilissimo e velocissimo, caparra auto per la benzina e riconsegnata in aeroporto con 10 minuti senza controlli ulteriori
Consiglio vivamente questa compagnia, affidabile

Vergüenza dos horas esperando y nos dieron un coche que no habíamos alquilado reclamación a consumo

Prenoto dal 24 al 29 marzo a Tenerife e come arrivato all aeroporto il 24 marzo mi presento allo sportello e subito mi hanno dato chiavi e contratto di guida. Macchina noleggiata una Cupra bianca a benzina,super pulita e ben messa in generale.

Simply the best service provider in the world. I paid a €30 fuel deposit and returned the car early in the morning while the office was closed. Later that same day, they refueled the car to the exact level and refunded €18 to my account. It was truly unbelievable—no hidden costs at all. The service was not only affordable but also highly reliable. Strongly recommended!

Todo bien hasta que devolvimos el coche con el tanque lleno, incluso con 40km mas de lo que lo recogimos y nos han hecho una devolución menor indicando que habia menos gasolina. Por supuesto he abierto incidencia y nadie se pone en contacto.

Este tipo de cosas son con las que te quedas

Like other reviewers we have used CICAR for a long time, and have always found them to be very good, cheap and honestly priced. Never any issues with the product.
The last 2 trips to the Canary Islands however, were very different. On La Palma in June 2025 we had a small car. All fine until we had rain and discovered that both the windscreen wiper blades had perished. We could not see out of the windscreen. This tells me that inadequate safety checks had been carried out before the car was issued to us, so we were concerned that other things may be wrong. We had to drive out of our way to return the car, and were given a replacement. The next day, on our way down a steep hill, the brake warning light came on. Very scary. Another trip to the office, another car. The next day the tyre pressure warning light came on, and we had to find a garage to top up with air (never done this before!). There was a kit in the car for doing this and we did not replace the car, as we were already on the other side of the island. Each time we were credited for less fuel than was in the tank.
Our latest trip was to La Gomera, where we hired a small car. Initially this was for 21 days and the charge was 21 euros a day. When we had to change the booking to only 8 days, the cost was 44 euros a day. More than double. This car turned out to be a Peugeot that had an engine rattle, even when stopped. The office insisted that all these cars made the same noise. A quick google does not back this up.
I am sad to write this review, because much about this company is good. There is no attempt to change for extras when you return the car, they never say something is missing that was never supplied, or was supplied damaged, so we have been very confident using CICAR in the past. Please can they return to the good methods of the past.

Fatal.recogimos el coche en la planta -1 y cuando fuimos a devolverlo no habia sitio.hay mas coches que sitio para aparcar.nos dicen que tenemos que ir al parking del otro lado.un trastirno.muy mal organizado

Solo una persona atendiendo y ya más de 30 minutos esperando, y la cola no baja.