Absolutely Brilliant Service. Great Communucation. Super efficient appointment booking system. Staff in the Benton Pharmacy were lovely, friendly and professional. Good parking available outsid... Ver mais
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Veja o que dizem as avaliações
It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... Ver mais
Pharmacist service was great and for us relatively local being in a nearby town. A couple of vaccines would have cheaper if we had gone to a rival provider in the City, but it is a balance between con... Ver mais
A empresa respondeu
Both the receptionist and nurse were very lovely to interact with. The nurse and the consultation were brilliant. Thoroughly reviewed the areas I was planning a trip to and gave me full advice how... Ver mais
A empresa respondeu
Detalhes da empresa
- Clínica para viajantes internacionais
- Posto de Saúde Comunitário
- Consultor de Saúde
- Centro médico
- Departamento de saúde pública
- Posto de saúde com autoatendimento
Escrito pela empresa
Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.
Informações de contato
Reino Unido
- citydoc.org.uk
4,7
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Pharmacist service was great and for us…
Pharmacist service was great and for us relatively local being in a nearby town. A couple of vaccines would have cheaper if we had gone to a rival provider in the City, but it is a balance between convience and driving 30 miles to save money, £10 on four vaccine doses. But, cannot fault the time and service from the pharmacist, which would probably keep us returning. Mark down is simply based on some product pricing plus you pay for the visit which some don't charge if being vaccinated, only for the pre-vaccination consultation.
12 de novembro de 2025
Resposta da CityDoc
Hello Christopher,
Thank you for taking the time to share your feedback.
We are delighted to see our pharamcy wells next to the sea. Provided you with a positive appointment, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Accommodating and extremely knowledgeable staff
Very lovely, friendly and extremely knowledgeable staff all round. They were also able to see me last minute! Cannot recommend enough!
3 de novembro de 2025
Very efficient and professional service
Very efficient and professional service
29 de outubro de 2025
Nice experience.
Nice friendly, efficient nurse and good professional environment.
7 de novembro de 2025
Had a walk in appointment .Everything…
Had a walk in appointment .Everything straight forward
6 de novembro de 2025
The staff were excellent
The staff were excellent - really friendly and efficient. I was seen quickly and I was given good advice.
5 de novembro de 2025
Quick and efficient friendly service
30 de outubro de 2025
A very efficient service
29 de outubro de 2025
Great helpful and knowledgeable team at…
Great helpful and knowledgeable team at CityDoc. The team go the extra mile to accommodate customers needs. I thoroughly recommend the team.
28 de outubro de 2025
Very efficient service with lovely…
Very efficient service with lovely staff and the practitioner who administered the vaccine was very informative and helped us make the right decisions for our trip
16 de outubro de 2025
Short notice appointment, helpful travel information.
I made an appointment at short notice. Very impressed by the professionalism of all at the clinic and the travel information given.
23 de outubro de 2025
Great
Great, easy to book, lots of appointments available and locations.
Great staff as well!
30 de outubro de 2025
Best London for travel vaccinations
Easy online booking, friendly staff and very professional staff. Also convenient location for myself
30 de outubro de 2025
Resposta da CityDoc
Hello Miller,
Thank you for taking the time to share your 5-star review.
We are delighted to see that you had a positive experience at Citydoc. I will make sure to pass this feedback on to the team.
Kind regards
Hannah
The customer service at Armley Moor…
The customer service at Armley Moor Pharmacy was informative, very friendly and well organised. Good team who knew what they were doing.
29 de outubro de 2025
Resposta da CityDoc
Hello John,
Thank you for taking the time to share your feedback.
We are happy to see that our Leeds Armley Moor pharamcy was informative, friendly, and well organised. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Resposta da CityDoc
Hello Anthony,
Thank you for taking the time to share your 5-star review.
We are happy to see you had a positive experience at our Travel Clinic. I will make sure to pass this feedback onto the team.
Kind regards
Hannah
Resposta da CityDoc
Hello Okechukwu,
Thank you for taking the time to share your feedback.
We are happy to see that you were able to recieve a same-day appointment and the time was at a convenient time for you. We will make sure to pass this feedback onto the team.
Kind regards
Hannah
Very efficient service.
22 de outubro de 2025
Resposta da CityDoc
Hello Gill,
Thank you for taking the time to share your feedback.
We are delighted to see you found our service very efficient, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Terrible
Terrible, despite several reminders about my appointment, I got turned away from their clinic as no record of my appointment and the pharmacist who gives the jab on leave. Wasted a days annual holiday for no reason.
28 de outubro de 2025
Avaliação não solicitada
Resposta da CityDoc
Hi Neil,
We’re very sorry to hear about your recent experience and the inconvenience this caused, especially after receiving appointment reminders and taking time off work.
This is certainly not the level of service we aim to provide. It appears there has been an internal error, and we are reviewing our booking and communication processes with our pharmacy partners to ensure this does not happen again.
If you would like to give us a second chance, please contact support@citydoc.org.uk.
Kind regards,
Sarah
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