Absolutely Brilliant Service. Great Communucation. Super efficient appointment booking system. Staff in the Benton Pharmacy were lovely, friendly and professional. Good parking available outsid... Ver mais
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Veja o que dizem as avaliações
It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... Ver mais
Pharmacist service was great and for us relatively local being in a nearby town. A couple of vaccines would have cheaper if we had gone to a rival provider in the City, but it is a balance between con... Ver mais
A empresa respondeu
Both the receptionist and nurse were very lovely to interact with. The nurse and the consultation were brilliant. Thoroughly reviewed the areas I was planning a trip to and gave me full advice how... Ver mais
A empresa respondeu
Detalhes da empresa
- Clínica para viajantes internacionais
- Posto de Saúde Comunitário
- Consultor de Saúde
- Centro médico
- Departamento de saúde pública
- Posto de saúde com autoatendimento
Escrito pela empresa
Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.
Informações de contato
Reino Unido
- citydoc.org.uk
4,7
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Travel Vaccination Review
Very helpful staff who made the process quick and easy
21 de setembro de 2025
Resposta da CityDoc
Hello Matthew,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was very helpful and made the process quick and easy. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
City doc was efficient and friendly and…
City doc was efficient and friendly and informative
26 de setembro de 2025
Resposta da CityDoc
Hello Amanda,
Thank you for taking the time to share your 5-star review.
We are delighted to see that during your visit to us, your appointment was efficient, friendly, and informative. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
The nurse we saw was brilliant and…
The nurse we saw was brilliant and explained all injections to us.
19 de setembro de 2025
Resposta da CityDoc
Hello Denise,
Thank you for taking the time to share your 5-star review.
We are happy to see you visit us. The nurse provided you with a brilliant appointment the injections were explained for your travel. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Resposta da CityDoc
Hello Nigel,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was efficient and our nurse provided an informative appointment. We will make sure to pass this feedback onto the team.
Kind regards
Hannah
Excellent service
Excellent service from the Receptionist to the Nurse.
The Nurse was very professional, friendly and gave full and excellent advice.
26 de setembro de 2025
Avaliação não solicitada
Resposta da CityDoc
Hello Ian,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was professional, friendly, and our nurse provided you with excellent advice for your travels., We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Amazing, knowledgeable staff
Amazing staff. Knowledgeable nurses. Quick and smooth appointment.
23 de setembro de 2025
Avaliação não solicitada
Resposta da CityDoc
Hello Frank,
Thank you for taking the time to share your 5-star review.
We are very happy to see that our staff made your visit to us amazing, and our nurses provided a good appointment for you. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Resposta da CityDoc
Hello Malcom,
Thank you for taking the time to share your 4-star review.
We are delighted to see that your appointment was efficient and our staff were friendly during your visit to us. We will make sure to pass this feedback on.
Kind regards
Hannah
Prompt uick appointment and service
11 de setembro de 2025
Resposta da CityDoc
Hello Sandra,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was quick and prompt. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Looking after
I was looked after by the staff very well as I am disabled the nurse did take care of me
12 de setembro de 2025
Resposta da CityDoc
Hello Javed,
Thank you for taking the time to share your feedback.
We are so happy to see that you were well looked after at your appointment with us, and we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Excellent
A great phlebotomist, quick results and very helpful staff.
Overall excellent experience.
Thank you!
12 de setembro de 2025
Resposta da CityDoc
Hello Narges,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with our clinic was quick and our staff were helpful during your visit. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
very efficient and friendly and all on…
very efficient and friendly and all on time.
11 de setembro de 2025
Resposta da CityDoc
Hello Rosi,
Thank you for taking the time to share your 4-star review.
We are delighted to see that your appointment was efficient and our staff were friendly during your visit to us. We will make sure to pass this feedback on.
Kind regards
Hannah
Got my appointment at short notice so…
Got my appointment at short notice so was very happy and Ella was very professional, polite and helpful and I was impressed by the overall service.
Will definitely use citydoc again.
16 de setembro de 2025
Resposta da CityDoc
Hello Paul,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was professional, polite, and helpful, We will make sure to pass this feedback on to the team.
Kind regards
Hannah
All went well in the end
I booked a last-minute chikungunya vaccination. The pharmacy website stated that it was available. However, upon arrival, I was first told that this was a mistake and that it was not available. When I pointed out that the website said otherwise, the pharmacist went to speak to the manager. Fortunately, they were somehow able to organise the one dose I needed. So, all went well in the end.
16 de setembro de 2025
Resposta da CityDoc
Hello Victoria,
Thank you for taking the time to share your 5-star review.
We are happy to see your appointment with us a Bristol Redcliffe Hill was efficient and you were able to recieve your vaccine on the day of the consultation. We will make sure to pass this feedback on.
Kind regards
Hannah
Staff were very friendly and supportive
Staff were very friendly and supportive
9 de setembro de 2025
Resposta da CityDoc
Hello Hazel,
Thank you for taking the time ot share your 4-star review.
We are delighted to see that your appointment was supportive and our staff were friendly during your visit to us. We will make sure to pass this feedback on.
Kind regards
Hannah
Super clean clinic
Super clean clinic, lovely informative doctor and nice reception staff.
9 de setembro de 2025
Resposta da CityDoc
Hello Jill,
Thank you for taking the time to share your 5-star review.
We are happy to see that your appointment with us was informative and our staff were lovely during your visit. We will make sure to pass this feedback on.
Kind regards
Hannah
Excellent service and spot on asvice
7 de setembro de 2025
Resposta da CityDoc
Hello Helen,
Thank you for taking the time to share your 5-star review.
We are happy to see that our clinic provided an excellent service and was able to provide good advice. We will make sure to pass this feedback on.
Kind regards
Hannah
Very quick and proffessional
7 de setembro de 2025
Resposta da CityDoc
Hello Chris,
Thank you for taking the time to share your feedback.
We are delighted to see that your appointment with us was very quick and professional, we will make sure to pass this feedback on.
Kind regards
Hannah
Obviously knowledgeable, very helpful
Appointment without waiting. Very helpful. Everything over and done with in minutes.
Cannot recommend them enough.
11 de setembro de 2025
Resposta da CityDoc
Hello Wouter,
Thank you for taking the time to share your feedback.
We are happy to see that your appointment with us at Cambridge Fulborn was very helpful and everything, and we will make sure to pass this feedback on.
Kind regards
Hannah
Holiday to India Covered everything in detail
Covered everything in detail, exactly what I wanted.
5 de setembro de 2025
Resposta da CityDoc
Hello Robert,
Thank you for taking the time to share your 5-star review.
We are delighted to see that our clinic provided you with everything you needed for your travels to India. We will make sure to pass this feedback on.
Kind regards
Hannah
Shingles vaccination
I booked a shingles vaccination, travelled over 10 miles to the Rochdale Pharmacy only to be told they did not have the vaccine. I even tried several times to call the pharmacy to check they had the vaccine but no one answered the telephone.
13 de setembro de 2025
Avaliação não solicitada
Resposta da CityDoc
Hello Lesley,
Thank you for taking the time to share your feedback.
We're very sorry to hear about your recent experience and completely understand how frustrating and inconvenient this must have been, especially after travelling such a distance. This is certainly not the level of service we aim to provide.
Please contact us at support@citydoc.org.uk
So we can investigate further, we’d like to ensure this is resolved for you as quickly as possible.
Kind regards
Hannah
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