Terrible service, no update a week after a no fault accident, no communication , no hire fare. constant having to call and being pushed between city insurance, an underwriter whom they could never c... Ver mais
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Veja o que dizem as avaliações
Had to sit twice in hold for over 90minute still not through to anyone regarding a non fault claim that hasn’t been settle since march 2021 shocking would be an understatement Update Having spoke... Ver mais
A empresa respondeu
Never had to make a claim but had a van insured with them for several years and found them to be helpful in getting a good price..not the cheapest but always in the range. Staff are knowledgeable and... Ver mais
These people are just so good. We have been fans over many years. They are everything that an on-line call centre isn't. You have specialists who will go the extra mile and know their stuff. I think w... Ver mais
Detalhes da empresa
Escrito pela empresa
Compare the cheapest car insurance, home insurance, business insurance, van insurance and more from leading insurers. Get a Quote Today - http://cityinsurance.co.uk
Informações de contato
88-89 High Street, SO23 9AP, Winchester, Reino Unido
- 01962844848
- info@cityinsurance.co.uk
- cityinsurance.co.uk
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been with them a number of years…
I have been with them a number of years and they have always been supportive. Communication is clear and prompt. I have never had a reason to look for someone else.

Resposta da City Insurance Group
Good prices
Gave me a good price when i called to…
Gave me a good price when i called to renew.
My 2nd year with city
My 2nd year with city, the renewal price was amazing! Way cheaper than any comparison site. I hope to stay with them next year aswel
Truck stolen five months ago, no money!!!
So I took out my truck insurance with this company. Unfortunately was stolen on April 17 and it’s now September 10 and I still haven’t received any money for compensation bearing in mind on the tradesmen. This is absolutely outrageous. Avoid this company like the plague,
Thank you for your reply, I have been on vacation,
It only took you five months to get in touch with me and yes, you are the broker and the insurance company do deal with claim ! but when this happened with A plan insurance, they were in constant contact resulting in a pay out within five weeks !
so five months is not exactly great service,

Resposta da City Insurance Group
Avoid them I cancelled my insurance…
Avoid them I cancelled my insurance yesterday I had a balance of £272 the person I spoke with he said you only have £98 then I said I'm not happy with this figure and sound unfair.
Then he returned told me its actually £146.90
They are Rip-offs be careful. Imagine if I was accepting £98 their system had no problem. Also imagine they did this to how many customers each day. -0 star
This company is a scam!!!
This company is a scam and is ripping people off.
I work for the FTA for insurance companies and people have complained to trading standards and they have contacted me to investigate.
I have spoken to them using a different name and information and they tried to rip me off by putting the price up by calling them up.
I will be taking legal action out on this company city insurance.
Straightford Nothing Hidden
I went onto the Compare website to look for a more amenable price for my car insurance, as my last insurer had doubled their price for a continued year.
Despite the fact I had made No claims, and my car is only used for social outings, as I am now retired so not using it for the daily commute.
I found Close Brothers, emailed them, filled in the firm for what I wanted covered in my insurance, paid, and that was it, insured for a year....no fuss no nonsense no problem. And I am paying vurtually the same as last year, so a happy insured driver.
Good people to deal with, I shall look for their quote next year and hope we can continue together.
Friendly Professional Great Price
Couldn't have been easier to find a great deal on my home insurance with helpful advice on the cover available to best suit my needs at an affordable price
Very helpful and accomodating
Ripped off
I have just had an extremely bad experience with this company. I got a quote of £375 for my car insurance, decided to go ahead.
They contacted me today saying after a search I was at fault in a previous accident, and that my premium had increased by £185. In fact my car was hit while parked in a shopping centre, couldn't trace the other driver. I then asked them to cancel this policy under the 14 day rule. They then informed me that they would be charging me a £50 administration fee for cancelling. Absolute rip off, whatever you do don't use this company they are con merchants.
Beware of the small print they do not tell you about
This company gets a one start only because I cannot give zero stars. I took out a car policy 4 days ago but decided to cancel only to be told there is a £50 cancellation fee, even within the cooling off period no other company i know off does this, how completely ridiculous. should have known better than to go with a company I never heard of before.
Iam quite happy with my experience of doing my insurance on line but very surprised when I had to add on whe I choose fully comprehended all my tears of driving I felt this was includedof…
Iam quite happy with my experience of doing my insurance on line but I was ver
Great value car insurance from a…
Great value car insurance from a company local to me - good communication - speedy and friendly!
Competitive and efficient so far (only…
Competitive and efficient so far (only 2 months' experience yet.
Really good company
Really good company.
Very helpful and clear.
Hassle free with no pressure
Professional and polite
Nice and smooth good job thanks
Good experience
They do the research on the products you require and give you a competitive price but include the option you need. Whe n you make a claim they guide through the process straight forwardly.
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